Alcides

Overall, the property was Good: breakfasts, the dinner we had, the rooms were all as expected; the interior decor is good: the dining room had a display cabinet with an old radio set I remember from when I was a kid!! The location is a short walk (downhill) to the City Gates, good for buses, shops and marina with its shops and restaurants. Unfortunately, we were in a street facing room where, on Wednesday night, we were woken up by music and what must have been karaoke at about 0130 (Thursday). When we made a complaint to the front desk Thursday morning, they were sympathetic and moved us to another room without issue. They said they had previous issues with noise, even to the extent of calling the police - who would seem powerless to act, as the licence for the venue (Outrolado, next door to the hotel) is for Wednesdays to Sundays, 1900 to 0200. This venue is the only one of its sort in the area: the licence seems at odds with the locale. Once I find out to whom to moan at in PDL, I intend to write a letter of complaint. The hotel doesn't need it and I guess, neither do any locals who live nearby.