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Casa do Mercado

4 star hotel
8/10 Good
(88 verified Hotels.com guest reviews)
See verified family reviews (1)

About the hotel

A 24-hour front desk and free WiFi in public areas are available at this smoke-free hotel.

Nearby attractions

Located in Ponta Delgada, Casa do Mercado is in the historical district. Praia do Populo and Milicias Ocean Beach reflect the area's natural beauty and area attractions include Carlos Machado Museum and Jardim Jose do Canto.

Popular amenities

Family friendly

Rollaway/extra beds (surcharge)

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

Continental breakfast available for a fee daily 8:00 am–10:30 am: eur 10 for adults and eur 5 for children

Guest services

24-hour front desk
Daily housekeeping

Accessibility

This property does not have elevators

Outdoor

Terrace

More

Smoke-free property

Nearest Airport

Airplane
Ponta Delgada-Joao Paulo II Airport
3 km from this hotel
map

Reviews that mention...

Family Reviews

for Casa do Mercado
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1 out of 5 stars

1 reviews

Review data

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1 star reviews

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We have selected a sample of reviews which reflect what families have said about Casa do Mercado

Latest reviews (1)

L

Lucy

11 Aug 2024 - 13 Aug 2024
reviewed on hcom

1 out of 5 stars

This hotel specifically states it has a24/7 reception front desk, it does not. For our trip we required a hotel with 24/7 reception, This was crucial for us as we were traveling with a small child. However, upon arrival, we found that this was not the case. Nor was anyone available to meet us, as a result we had no information about our room. A telephone reception operates 0930-0130 as stated on a poster on a table. This clearly does not meet the advertised 24/7 front desk service. We decided not to stay and requested a refund, but the hotel refused several times claiming that it meant something else. I would not recommend this hotel based on their failure to provide the services as advertised.
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