Radisson Blu Plaza Hotel, Oslo

The hotel is very good, generally speaking. Good beds, comfortable pillows, and a fine bathroom. The family room is not big enough; when you open all the bags, there is no space left on the floor to walk. They have a system in the fridge that charges you automatically if you take something out. So if you want to use it to store some street food, you have to call them to arrange it.

Arrived pretty late -11pm. Had a family room, but needed to request sheets, duvet and pillows. Very nice room with the most comfortable bed we’ve had throughout Denmark & Norway.

The hotel is very tired looking and the pool is FREEZING COLD!! So if you have little people like we did with us they will do a maximum of 5 minutes in the pool unless they are used to open swimming in a norweigen winter. We did complain about the water being so cold as they advertised it as “family friendly” but were told that it was a sport pool so would be freezing! If we had known this we would not of booked with freezing temperatures outside it would have been nice for something for the children to do without freezing there as well. The staff are always helpful and cannot do enough for you although I don’t think that leaving clean cups would be to much to ask when cleaning the room and maybe more than one sachet of coffee and hot chocolate but that’s just me being picky! No milk left either which is perfect if you like it black but sadly I don’t. There is only hanging space no draws etc to put clothes away and the bathroom has a huge bath and powerful shower. The view from the top bar is amazing and it’s a stones throw from the station but there are ALOT of rather colourful characters asking you for money and following you both outside the hotel and on the bridge to the station so be careful at all times and keep your expensive belongings out of site.

This is a conference & bus tour hotel & we think they don't really care about individual travellers - in fact we got the impression we were very much an inconvenience to staff. We chose this hotel on reading reviews & its location. The location is perfect but there are other hotels nearby that people can stay in. The reception staff were very unhelpful; there are incidental charges such as if reception bring up cutlery to your room they charge 90NOK - there is no notification of this charge anywhere at reception; when I asked for assistance with luggage I was told there was a hotel policy not to provide assistance to anyone except conference attendeees - so the three staff members standing behind the desk with no one else around stood there and watched me struggle. We found the housekeeping staff the most friendly people in the hotel. This hotel is a conference hotel - there were 4 conferences held within the 6 nights we stayed there. We have stayed at other Radisson Blu hotels in Norway - they have all been great - but not this one. We sent an email of complaint to management while staying there so they could reach out to us face-to-face - to date we have not seen anyone let alone had a reply to our email - I think this really says it all about this hotel. I don't really think anyone at the hotel cares how your stay was there. We booked a junior suite. I guarantee there will be better hotels in the very near area that I would recommend.

Hotel seems a bit understaffed. We had two family rooms ordered well in advance, but were put on different floors still. Breakfast is good, but very crowded and not a whole lot of variety.

Stayed at this hotel for the indoor pool. Did not use it as it was small. It was not accessible with an elevator. Had to walk up two floors. No heat was available on the stairs. Hotel could not accommodate a family of 5. Ended up paying for 2 family rooms which were not connected.