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Wairakei Resort Taupo

4 star hotel
8/10 Good
(1002 verified Hotels.com guest reviews)
See verified family reviews (28)

About the hotel

Along with 2 outdoor pools, this hotel has a fitness center and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Additionally, a snack bar/deli, outdoor tennis courts, and a spa tub are onsite.

Nearby attractions

Located in Wairakei, Wairakei Resort Taupo is in a national park. Huka Falls and Craters of the Moon reflect the area's natural beauty and area attractions include Wairakei Natural Thermal Valley and Spa Thermal Park. Traveling with kids? Consider Taupo Hot Springs and Waipahihi Botanical Gardens. Spend some time exploring the area's activities, including golfing.

Popular amenities

Family friendly

2 outdoor pools
Babysitting (surcharge)
Laundry facilities
Playground
Refrigerator
Snack bar/deli

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

1 bar
24-hour room service
Full breakfast available for a fee daily 6:30 am–10 am: nzd 35 for adults and nzd 17 for children

Spa

Body treatments
Body wraps
Facials
Manicures and pedicures
Massages

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Tour/ticket assistance

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Stair-free path to entrance
Well-lit path to entrance
Wheelchair accessible (may have limitations)

Things to do

2 outdoor pools
2 outdoor tennis courts
Fitness center
Golfing
Playground
Spa tub

Outdoor

Garden
Picnic area
Terrace

Conveniences

Banquet hall
Elevator
Front-desk safe

More

Designated smoking areas
map

Reviews that mention...

Family Reviews

for Wairakei Resort Taupo
star-fullstar-fullstar-fullstar-emptystar-empty

3.5 out of 5 stars

28 reviews

Review data

5 star reviews

25%

4 star reviews

29%

3 star reviews

25%

2 star reviews

18%

1 star reviews

4%

We have selected a sample of reviews which reflect what families have said about Wairakei Resort Taupo

Showing 1 - 10 of 28 reviews

Latest reviews (28)

B

Blair

12 Jul 2024 - 13 Jul 2024
reviewed on wotif

4 out of 5 stars

Great to have pools, gym, spa etc for the family
T

Tania

4 May 2024 - 5 May 2024
reviewed on expedia

4 out of 5 stars

Absolutely stunning resort ! Heaps of parking. The pool was absolutely amazing with how warm it was. The rooms were quiet and peaceful. The staff were very lovely to deal with. Two things I would like to point out is our room was quite hard to find due to lack of signage to room 605 and I respectfully ask that someone is to look into infant safe sleeping as adding a extra mattress to a portacot is dangerous it even says on the ports cot not to do so. :) Otherwise thank you so much and we will definitely be back
Y

Yoo Soon

24 Apr 2024 - 27 Apr 2024
reviewed on hcom

5 out of 5 stars

Well maintained resort with great family oriented facilities. Can see upgrades happening with new carpets being laid and touch ups going on. New tennis and multi sports ground just upgraded. Room was spacious and cozy.
S

Scott

31 Mar 2024 - 2 Apr 2024
reviewed on expedia

3 out of 5 stars

We were disappointed as had wanted to stay at this resort forever but it was not the best hotel experience. It is a massive hotel and very noisy at night and early morning. Not the cleanest and the rooms are dated. The corridors are a maze and very dated too. Breakfast price was unaffordable for a family of four. Staff at check in ridiculously slow and disinterested. We won’t be rushing back.
T

Ted

31 Mar 2024 - 3 Apr 2024
reviewed on expedia

2 out of 5 stars

Had two bookings, first night in studio then three nights in Family Villa. Rubbish and recycling not collected. Cockroaches in both units. Door lock Broken in family unit. No compendium in either unit. Checked into studio OK, then told we did not have a booking for following three nights. we had to provide email proof of Expedia booking before they accepted booking. Others in que in front of me could still not book in at 5:30 PM, including couple with baby and elderly parent. Hot pool was not disabled friendly, struggled to get out with failing knees. will never return nor recommend to others.
R

Rachel

15 Jan 2024 - 16 Jan 2024
reviewed on wotif

5 out of 5 stars

Great pool. Comfortable rooms. Good restaurant with plenty of kid friendly options
J

Joe

20 Oct 2023 - 22 Oct 2023
reviewed on wotif

4 out of 5 stars

Very dated premises, but still comfortable. I feel like the prices don’t reflect the stay, when a few of the facilities were not available. We were unaware that the pavilion restaurant would be closed. I did like being away from the hustle and bustle of the cbd. Great for kids with the park, pool and lawn area.
S

Shelly

21 Sept 2023 - 22 Sept 2023
reviewed on wotif

2 out of 5 stars

Amazing expansive resort that seems to have got lost in the 90's and hasnt been updated since. Literally has everything, the staff are outstanding but very tired decor. My kids loved the pond and bridge but there was rubbish in it and it looked filthy, they wanted to resuce the fish... The restaurant is classic and classy so still holding its own, food a bit over priced, but the rest just felt sad, tired and ignored. Wont book here again.
C

Chris

25 Aug 2023 - 28 Aug 2023
reviewed on wotif

4 out of 5 stars

I had some kids knocking on my door then running away,i found them then gave them a growling apart from that really enjoyed my stay
H

Haycie

14 Jul 2023 - 15 Jul 2023
reviewed on wotif

4 out of 5 stars

The resort is perfect for family. Friendly ans helpful staffs, quiet and convenient to all amenities.
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