SkyCity Hotel

About the hotel

This smoke-free hotel features 15 restaurants, a full-service spa, and a casino. WiFi in public areas is free. Other amenities include 8 bars/lounges, a fitness center, and 2 coffee shops/cafes.

Nearby attractions

In the entertainment district, SkyCity Hotel is in Auckland Central Business District, a neighborhood in Auckland with great shopping. Auckland Ferry Terminal and Viaduct Harbour are worth checking out if an activity is on the agenda, while those wishing to experience the area's popular attractions can visit Weta Workshop Unleashed and Auckland Zoo. Looking to enjoy an event or a game? See what's going on at Spark Arena or Eden Park. Take an opportunity to explore the area for water adventures such as sailing and other activities like golfing.

Popular amenities

Family friendly

Babysitting (surcharge)

Free cribs/infant beds

Laundry facilities

Refrigerator

Wifi

Available in all rooms: free wifi and wired internet

Available in some public areas: free wifi

Food and drink

15 restaurants and 2 coffee shops

24-hour room service

8 bars/lounges

Cooked-to-order breakfast available for a fee 7:00 am–11:00 am on weekdays and 7:00 am–11:00 am on weekends: nzd 34.90 for adults and nzd 24.90 for children

Spa

Spa open daily

Guest services

24-hour front desk

Concierge services

Dry cleaning service

Laundry facilities

Luggage storage

Multilingual staff

Porter/bellhop

Tour/ticket assistance

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

In-room accessibility (select rooms)

Wheelchair-accessible parking

Wheelchair-accessible path of travel

Things to do

Fitness center

Full-service spa

Shopping

Conveniences

Atm/banking services

Elevator

Free newspapers in lobby

Front-desk safe

Gift shop/newsstand

More

Casino

Smoke-free property

Tv in lobby

Show less...

Nearest Airport

Auckland International Airport

18 km from this hotel

Reviews that mention...

All reviews (15)family room (1)staff (4)location (3)dining (2)clean (3)parking (1)

Family Reviews

for SkyCity Hotel

4 out of 5 stars

15 reviews

Review data

5 star reviews

53%

4 star reviews

13%

3 star reviews

27%

2 star reviews

7%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about SkyCity Hotel

Showing 1 - 10 of 15 reviews

Latest reviews (15)

Z

Zarah

2 Jul 2024 - 3 Jul 2024

reviewed on wotif

5 out of 5 stars

Friendly staff, the family room was PERFECT!

G

Gurjit

27 Mar 2024 - 28 Mar 2024

reviewed on expedia

5 out of 5 stars

The family suite is amazing and designed very nice and the location of this room is central for everything z the staff was very helpful and professional. Thanks!

D

Diane

19 Mar 2024 - 22 Mar 2024

reviewed on hcom

3 out of 5 stars

Very spotty service. On each day we requested ice. One day, never got it. Another day, arrived in minutes. Third day, told us to call room service who wanted to charge for bucket. Get your desk training consistent! Rest room in lobby out of service for over a day. Sent us next door! Are you kidding? Housekeeping came at 5:00 p.m. we were out all day, so they show up near dinner?

C

Carmel

14 Jan 2024 - 16 Jan 2024

reviewed on expedia

4 out of 5 stars

We stayed here for two night with two adults and two kids. Functional rooms, with two queen beds and ensuite. Nothing remarkable, but certainly a clean, safe and reliable place to stay. The location is excellent with heap of great dining options everywhere you look and just a stroll to the marina and Harbourside shops. Bonus point for the fact that although it’s situated in a casino, we never once had to walk anywhere near the gambling centre.

A

Andrew

15 Jan 2024 - 16 Jan 2024

reviewed on hcom

5 out of 5 stars

Room was very nice. Clean, spacious and with a big bed. Great for a 1 night trip to Auckland with the family.

J

Jordan

22 Oct 2023 - 23 Oct 2023

reviewed on wotif

5 out of 5 stars

Great customer service - we stayed as a family with 2 kids and the staff were kind enough to upgrade us to a family suite which my kids absolutely enjoyed. Great stay - our baby was having a rough night and we forgot to buy milk however there was a 24hr convenience store downstairs which I was able to walk to at 3am.

J

Jodie

5 Aug 2023 - 6 Aug 2023

reviewed on wotif

4 out of 5 stars

Very nice and easy process, however kids were running up and down the hallways all night and early morning so wasn’t pleasant in that aspect.

D

David

8 Jul 2023 - 9 Jul 2023

reviewed on wotif

2 out of 5 stars

Property was billed as child friendly, but not a single one of their numerous restaurants, even offered a high chair. Children are not allowed in the casino, which is the only way to access the food court, would not consider this a child friendly hotel. This was our last stop after driving around both islands of New Zealand, and this is the first place where I felt like my 18 month old daughter was not welcome.

T

Tracy

24 Jun 2023 - 25 Jun 2023

reviewed on wotif

3 out of 5 stars

was extremely noisy could here running water and toilet in opposite room and kids in hallways plus cars drag racing up the road. went for a girls health retreat weekend and wanted a relaxing stay away from our kids and husbands

E

Etienne

17 Jun 2023 - 18 Jun 2023

reviewed on wotif

5 out of 5 stars

Great experience with kids