1/29

SkyCity Hotel

4 1/2 star hotel
Connecting rooms
9/10 Excellent
(1414 verified Hotels.com guest reviews)
See verified family reviews (15)

generated by AI based on family reviews

Overview

SkyCity Hotel offers spacious family rooms and suites, perfect for families visiting Auckland. Many guests have praised the helpful and friendly staff, and the central location provides easy access to dining and attractions. While some noise issues have been reported, many families have had positive experiences, highlighting the convenience of the 24-hour convenience store downstairs.

Guest highlights

The spacious and well-designed family rooms and suites
The helpful and friendly staff
The convenient location with easy access to dining and attractions
The 24 hour convenience store downstairs

About the hotel

This smoke-free hotel features 15 restaurants, a full-service spa, and a casino. WiFi in public areas is free. Other amenities include 8 bars/lounges, a fitness center, and 2 coffee shops/cafes.

Nearby attractions

In the entertainment district, SkyCity Hotel is in Auckland Central Business District, a neighborhood in Auckland with great shopping. Auckland Ferry Terminal and Viaduct Harbour are worth checking out if an activity is on the agenda, while those wishing to experience the area's popular attractions can visit Weta Workshop Unleashed and Auckland Zoo. Looking to enjoy an event or a game? See what's going on at Spark Arena or Eden Park. Take an opportunity to explore the area for water adventures such as sailing and other activities like golfing.

Popular amenities

Family friendly

Babysitting (surcharge)
Free cribs/infant beds
Laundry facilities
Refrigerator

Wifi

Available in all rooms: free wifi and wired internet
Available in some public areas: free wifi

Food and drink

15 restaurants and 2 coffee shops
24-hour room service
8 bars/lounges
Cooked-to-order breakfast available for a fee 7:00 am–11:00 am on weekdays and 7:00 am–11:00 am on weekends: nzd 34.90 for adults and nzd 24.90 for children

Spa

Spa open daily

Guest services

24-hour front desk
Concierge services
Dry cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Tour/ticket assistance

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Wheelchair-accessible parking
Wheelchair-accessible path of travel

Things to do

Fitness center
Full-service spa
Shopping

Conveniences

Atm/banking services
Elevator
Free newspapers in lobby
Front-desk safe
Gift shop/newsstand

More

Casino
Smoke-free property
Tv in lobby

Nearest Airport

Airplane
Auckland International Airport
18 km from this hotel
map

Reviews that mention...

Family Reviews

for SkyCity Hotel
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

15 reviews

Review data

5 star reviews

53%

4 star reviews

13%

3 star reviews

27%

2 star reviews

7%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about SkyCity Hotel

Showing 1 - 10 of 15 reviews

Latest reviews (15)

Z

Zarah

2 Jul 2024 - 3 Jul 2024
reviewed on wotif

5 out of 5 stars

Friendly staff, the family room was PERFECT!
G

Gurjit

27 Mar 2024 - 28 Mar 2024
reviewed on expedia

5 out of 5 stars

The family suite is amazing and designed very nice and the location of this room is central for everything z the staff was very helpful and professional. Thanks!
D

Diane

19 Mar 2024 - 22 Mar 2024
reviewed on hcom

3 out of 5 stars

Very spotty service. On each day we requested ice. One day, never got it. Another day, arrived in minutes. Third day, told us to call room service who wanted to charge for bucket. Get your desk training consistent! Rest room in lobby out of service for over a day. Sent us next door! Are you kidding? Housekeeping came at 5:00 p.m. we were out all day, so they show up near dinner?
C

Carmel

14 Jan 2024 - 16 Jan 2024
reviewed on expedia

4 out of 5 stars

We stayed here for two night with two adults and two kids. Functional rooms, with two queen beds and ensuite. Nothing remarkable, but certainly a clean, safe and reliable place to stay. The location is excellent with heap of great dining options everywhere you look and just a stroll to the marina and Harbourside shops. Bonus point for the fact that although it’s situated in a casino, we never once had to walk anywhere near the gambling centre.
A

Andrew

15 Jan 2024 - 16 Jan 2024
reviewed on hcom

5 out of 5 stars

Room was very nice. Clean, spacious and with a big bed. Great for a 1 night trip to Auckland with the family.
J

Jordan

22 Oct 2023 - 23 Oct 2023
reviewed on wotif

5 out of 5 stars

Great customer service - we stayed as a family with 2 kids and the staff were kind enough to upgrade us to a family suite which my kids absolutely enjoyed. Great stay - our baby was having a rough night and we forgot to buy milk however there was a 24hr convenience store downstairs which I was able to walk to at 3am.
J

Jodie

5 Aug 2023 - 6 Aug 2023
reviewed on wotif

4 out of 5 stars

Very nice and easy process, however kids were running up and down the hallways all night and early morning so wasn’t pleasant in that aspect.
D

David

8 Jul 2023 - 9 Jul 2023
reviewed on wotif

2 out of 5 stars

Property was billed as child friendly, but not a single one of their numerous restaurants, even offered a high chair. Children are not allowed in the casino, which is the only way to access the food court, would not consider this a child friendly hotel. This was our last stop after driving around both islands of New Zealand, and this is the first place where I felt like my 18 month old daughter was not welcome.
T

Tracy

24 Jun 2023 - 25 Jun 2023
reviewed on wotif

3 out of 5 stars

was extremely noisy could here running water and toilet in opposite room and kids in hallways plus cars drag racing up the road. went for a girls health retreat weekend and wanted a relaxing stay away from our kids and husbands
E

Etienne

17 Jun 2023 - 18 Jun 2023
reviewed on wotif

5 out of 5 stars

Great experience with kids
Check in / Check out
Check out
Change your dates
Checking availability...
Estimated total price on hotels.com

Similar Hotels