Crowne Plaza Auckland, an IHG Hotel

About the hotel

A restaurant, a 24-hour fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a sauna, a 24-hour business center, and a conference center are onsite.

Nearby attractions

Crowne Plaza Auckland, an IHG Hotel is located in Auckland Central Business District, a neighborhood in Auckland, and is in the entertainment district and near a train station. Queens Wharf and Auckland Ferry Terminal are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Queen Street Shopping District and High Street. New Zealand Maritime Museum and Kelly Tarlton's Underwater World are also worth visiting. Spend some time exploring the area's activities, including golfing and outlet shopping. Guests love the hotel's central location.

Popular amenities

Family friendly

Babysitting (surcharge)

Free cribs/infant beds

Laundry facilities

Refrigerator

Wifi

Available in all rooms: free wifi and wired internet

Available in some public areas: free wifi

Food and drink

1 bar

1 restaurant

24-hour room service

Buffet breakfast available for a fee daily 6:30 am–10:30 am: nzd 38 for adults and nzd 19 for children

Guest services

24-hour front desk

Concierge services

Daily housekeeping

Dry cleaning service

Laundry facilities

Luggage storage

Multilingual staff

Porter/bellhop

Tour/ticket assistance

Wedding services

Accessibility

Accessible bathroom (select rooms)

Grab bar near toilet

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

In-room accessibility

Roll-in shower (select rooms)

Wheelchair-accessible parking

Wheelchair-accessible path of travel

Things to do

24-hour fitness center

Sauna

Conveniences

Atm/banking services

Ballroom

Elevator

Front-desk safe

Gift shop/newsstand

More

Smoke-free property

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Nearest Airport

Auckland International Airport

18 km from this hotel

Reviews that mention...

All reviews (8)location (2)clean (2)parking (1)staff (1)

Family Reviews

for Crowne Plaza Auckland, an IHG Hotel

4.5 out of 5 stars

8 reviews

Review data

5 star reviews

62%

4 star reviews

12%

3 star reviews

25%

2 star reviews

0%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Crowne Plaza Auckland, an IHG Hotel

Latest reviews (8)

L

LP

17 Aug 2024 - 18 Aug 2024

reviewed on hcom

5 out of 5 stars

Quick and welcoming check in. Room is spacious, comfortable and clean, information readily available in the room what is available in the hotel. Short walk to shops and eateries. Fab time for families

M

Mohan

9 May 2024 - 11 May 2024

reviewed on hcom

5 out of 5 stars

Our family loved staying here. Awesome place and location.

W

Wayne

5 Jan 2024 - 6 Jan 2024

reviewed on hcom

4 out of 5 stars

The stay was great, we often come to this hotel and brought extended family with us this time. The rooms are always clean and comfortable. We did need to ask for an additional towel as there were four of us ( 2 adults and 2 kids) and the last time we stayed I believe there was a capsule coffee machine in the room but this time there wasn’t. (It may have been elsewhere? Either way it would be a nice to have). We left a phone charger in the room also and asked if it could be courier to us, which it could have been, but thought that might be free of charge given we are also IHG members and stay at this hotel on every trip to Auckland. (We will collect next time) The only other comment is that it would be great if our IHG points could be applied to our account for the stay, regardless of the booking website.

S

Sarah

19 Oct 2023 - 21 Oct 2023

reviewed on hcom

5 out of 5 stars

Two night family trip to explore Auckland City. Great location. Close to food and shops.

A

Abby

10 Jul 2023 - 12 Jul 2023

reviewed on orbitz

5 out of 5 stars

Super easy and affordable parking with the parking building next door. Very clean. Laundry with complimentary washing powder was a massive bonus when travelling with kids. We usually stay at Sky City in Auckland but Crowne Plaza will now be our hotel of choice.

a

angela

19 Jun 2023 - 20 Jun 2023

reviewed on orbitz

3 out of 5 stars

Explanation on where to park was non existant, tried calling, got no answer. Booked 2 rooms one for us one for kids and was booked on two different floors which they did rectify. Rooms were pretty basic, wouldnt stay again.

T

Taylor

1 Apr 2023 - 2 Apr 2023

reviewed on orbitz

3 out of 5 stars

The TV didn’t work and when I called reception to notify them they said they couldn’t do anything about it for a few days. I had only booked for one night so it would have been nice if my family could have been put in a different room. Then I went to take a shower and there was a cockroach on the shower curtain.

c

cynthia may

Invalid Date - 14 Jan 2023

reviewed on orbitz

5 out of 5 stars

The STAFF are very friendly, accommodating, helpful & the most experience we had was so amazing. We ask to heat our food into microwave but the kitchen staff end up recooked it. Me and my kids really appreciate of what staff do to us during our short holiday. Thank you so much and hope to see you soon again CROWNE PLAZA AUCKLAND HOTEL. ❤️❤️❤️🥰🥰🥰