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Krystal Urban Guadalajara

3 1/2 star hotel
Connecting rooms
9/10 Excellent
(1330 verified Hotels.com guest reviews)
See verified family reviews (5)

generated by AI based on family reviews

Overview

Krystal Urban Guadalajara is a well-located hotel that families have praised for its safe and quiet environment. Guests have repeatedly recommended it to friends and family, highlighting its prime location and helpful staff. While some older reviews mention maintenance issues, the consistently positive feedback points to a generally pleasant experience for families.

Guest highlights

The safe and quiet location
The helpful staff

About the hotel

A restaurant, a 24-hour fitness center, and a bar/lounge are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a coffee shop/cafe, 24-hour room service, and a business center.

Nearby attractions

Located in Guadalajara, Krystal Urban Guadalajara is in the city center. La Minerva and Guadalajara Cathedral are notable landmarks, and travelers looking to shop may want to visit Andares Shopping Center. Looking to enjoy an event or a game? See what's going on at Jalisco Stadium or Akron Stadium.

Popular amenities

Family friendly

Laundry facilities

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

1 bar
1 restaurant and 1 coffee shop/cafe
24-hour room service
Buffet breakfast available for a fee daily 7 am–noon: mxn 295 for adults and mxn 170 for children

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Tour/ticket assistance

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible parking
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchairs available on site

Things to do

24-hour fitness center

Outdoor

Terrace

Conveniences

Banquet hall
Elevator

More

Designated smoking areas
Romance packages available

Nearest Airport

Airplane
Guadalajara International Airport
18 km from this hotel
map

Reviews that mention...

Family Reviews

for Krystal Urban Guadalajara
star-fullstar-fullstar-fullstar-fullstar-empty

4.5 out of 5 stars

5 reviews

Review data

5 star reviews

80%

4 star reviews

0%

3 star reviews

20%

2 star reviews

0%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Krystal Urban Guadalajara

Latest reviews (5)

R

Rosa

31 Mar 2024 - 4 Apr 2024
reviewed on expedia

5 out of 5 stars

Great safe location for family.
S

Santiago

1 Jul 2023 - 9 Jul 2023
reviewed on hcom

5 out of 5 stars

Great property. Have recommended to family and they have loved it. This is our place to stay when in Guadalajara.
M

Martin

3 Dec 2022 - 5 Dec 2022
reviewed on hcom

5 out of 5 stars

Best choice of hotel for this area. We are natives from Guadalajara and once my family was owner of a hotel (many moons ago). Staff of very helpful and property is prime.
M

Maria Guadalupe

10 Jun 2022 - 12 Jun 2022
reviewed on travelocity

5 out of 5 stars

My stay in krystal urban was perfect.. will definitely stay here again and will recommend to my friends and family...
A

1 Jan 2024 - 7 Jan 2024
reviewed on hcom

3 out of 5 stars

On a family trip, we stayed a week at Krystal in two (x2) double-bed rooms. Our experience was less than ideal, and it was mostly related to hotel upkeep / maintenance. The carpeting in common areas (hallways and lobby) is stained and old. The rooms have tile and faux-wood flooring and in one room, it appeared there had been water damage in the form of bubbling. The bathrooms have mold along the shower area. That said, the location is safe and relatively quiet. However, since we paid an average amount for both rooms on a 'better-than-average-rated' hotel, it was a disappointment.
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