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DoubleTree by Hilton Guadalajara Centro Historico

3 1/2 star hotel
8.6/10 Excellent
(1240 verified Hotels.com guest reviews)
See verified family reviews (9)

generated by AI based on family reviews

Overview

The DoubleTree by Hilton Guadalajara Centro Historico offers a convenient location for families, with easy access to shopping, restaurants, and attractions. While some guests have noted that rooms can be small and that noise levels may vary, many praise the attentive staff and delicious food. The hotel's central location makes it easy to explore the city, and the availability of cribs is a plus for families with young children. The hotel is particularly appreciated for its helpful staff who are willing to assist with arrangements such as private transport.

Guest highlights

Attentive and helpful staff, going above and beyond to assist with travel arrangements.
Delicious food and convenient location for exploring the city and nearby attractions.

About the hotel

A restaurant, a fitness center, and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and a free manager's reception are also provided. Additionally, a snack bar/deli, a rooftop terrace, and a 24-hour business center are onsite. Housekeeping is available on request.

Nearby attractions

DoubleTree by Hilton Guadalajara Centro Historico is located in Downtown Guadalajara, a neighborhood in Guadalajara, and is near a metro station. Basilica de Zapopan and Palacio de Gobierno are local landmarks, and travelers looking to shop may want to visit Plaza del Sol and Corona Market. Looking to enjoy an event or a game while in town? See what's happening at Plaza De Toros Nuevo Progreso or Plaza Nuevo Progresso. Guests love the hotel's central location.

Popular amenities

Family friendly

Laundry facilities
Snack bar/deli
Soundproofed rooms

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

1 bar
1 restaurant and 1 coffee shop/cafe
24-hour room service
Buffet breakfast available for a fee 7:00 am–noon on weekdays and 7:00 am–noon on weekends: mxn 350 for adults and mxn 250 for children
Free reception

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Tour/ticket assistance
Turndown service
Wedding services

Accessibility

Assistive listening devices available
Grab bar near toilet
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility
Low-height counter and sink
Raised toilet seat
Stair-free path to entrance
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible fitness center
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant

Things to do

Access to nearby health club
Fitness center

Outdoor

Rooftop terrace

Conveniences

Banquet hall
Elevator
Free newspapers in lobby
Front-desk safe

More

Renovated entire property - january 2016
Smoke-free property

Nearest Airport

Airplane
Guadalajara International Airport
18 km from this hotel
map

Reviews that mention...

Family Reviews

for DoubleTree by Hilton Guadalajara Centro Historico
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

9 reviews

Review data

5 star reviews

44%

4 star reviews

22%

3 star reviews

11%

2 star reviews

22%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about DoubleTree by Hilton Guadalajara Centro Historico

Latest reviews (9)

J

Juan

13 Jun 2024 - 20 Jun 2024
reviewed on expedia

5 out of 5 stars

My family and I really enjoyed the time we spend. The staff was attentive and the food was delicious
E

Erica

26 May 2024 - 28 May 2024
reviewed on expedia

4 out of 5 stars

The stay was fine, service was really good and staff was very polite and welcoming. First time here so I think based on the pictures and reviews I was expecting it to look a little different than what it did. It’s not bad but it’s not as nice or luxurious as I thought when I was looking online. That’s just on me though as I should know most of the pics you find online show the best sides of a hotel. Elevators took way too long every single time, we would have taken the stairs from the 5th floor but with small kids and a stroller it’s just not easy. No room service available. Rooms are very small. Next time I would for sure choose a bigger room and with a view. I think that’s what makes this hotel perfect as far as location. If you can get the right view of course.
R

Rafael

16 May 2023 - 18 May 2023
reviewed on travelocity

3 out of 5 stars

Majority of our stay evolved around our plans was within walking distance. The only complaint we really had was the noise the other guests where making and kids up all night running down the hall, our shower really had bad odor that would not go away
F

Fedelisa

15 Feb 2023 - 22 Feb 2023
reviewed on travelocity

5 out of 5 stars

I liked that they were able to provide me with a crib for my baby.
C

Carlos

12 Jan 2023 - 17 Jan 2023
reviewed on travelocity

5 out of 5 stars

I want to thank Viana and Isabel for making my families trip unforgettable. If it was not for their assistance with chartering a private bus to Tequila it would not had happened. The hotel is in a perfect location and catching a taxi or Uber is super easy. Thanks again for all your help and we will see you next time!
L

Luis Alonso

8 Oct 2022 - 11 Oct 2022
reviewed on travelocity

2 out of 5 stars

Overall my family and I were disappointed from being ignored hours to check in to bland overpriced breakfast, members kept complaining about towel shortage we won’t be coming back
N

Naomi

7 Sept 2022 - 8 Sept 2022
reviewed on travelocity

2 out of 5 stars

I checked in late at night and was tired from a long drive. There was no parking that the hotel provided, and I was told at the front desk I had to use public parking. All of the public parking garages were closed. So I had to walk miles to find one. I had booked two rooms for my family together and a month in advance. I was told I would have to pay $20 extra dollars for each room, if I wanted to upgrade to be on the same floor. That was ridiculous to me! Once I arrived to my room the bed sheets were dirty. It looked like coffee had been spilt on the bed sheets and they were not changed. At this point it was late and I only was going to sleep for a couple of hours. I was extremely disappointed with this hotel.
R

Rosario

1 Sept 2022 - 6 Sept 2022
reviewed on travelocity

5 out of 5 stars

I liked the walking convenience, shopping near by, great restaurants. I would recommend it to family and friends. The staff was very friendly and professional.
D

Dionicia

31 Aug 2022 - 4 Sept 2022
reviewed on travelocity

4 out of 5 stars

First time in Guadalajara and choosing this property was a plus. However, the restaurant on the 7th floor had issues with staffing. Great food, and staff, just took forever to get our food, even our drinks were not brought to our table right away. Would definitely be back and recommend to all my friends and family.
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