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Shangri-La Rasa Sayang, Penang

5 star hotel
Kids stay free
Connecting rooms
9/10 Excellent
(1001 verified Hotels.com guest reviews)
See verified family reviews (14)

generated by AI based on family reviews

Overview

Shangri-La Rasa Sayang in Penang is a popular choice for families seeking a relaxing beach getaway. Families appreciate the resort's beautiful grounds, excellent food, and friendly staff. The resort offers various pools and gardens perfect for family enjoyment. While the main pool area can be lively, the Rasa Wing offers a more tranquil experience with a dedicated, adults-only pool. The breakfast buffet is a particular highlight, noted for its variety and quality. Families with young children will appreciate the close proximity to the beach and the variety of activities.

Guest highlights

The beautiful resort grounds and gardens, perfect for relaxing.
The delicious and varied breakfast buffet.
The friendly and attentive staff.
The pools and gardens, providing ample space for family fun.

About the hotel

Spend the day relaxing at the beach, practicing your swing on Shangri-La Rasa Sayang, Penang's golf course, or pampering yourself at the full-service spa. Then enjoy a meal at one of the resort's 3 restaurants.

Nearby attractions

Located in George Town, Shangri-La Rasa Sayang, Penang is near theme parks and on the beach. The area's natural beauty can be seen at Ferringgi Beach and Tropical Spice Garden, while ESCAPE Adventureplay and Entopia by Penang Butterfly Farm are popular area attractions. Traveling with kids? Consider Tropical Fruit Farm, or check out an event or a game at City Stadium. Take an opportunity to explore the area for outdoor excitement like ecotours.

Popular amenities

Family friendly

2 outdoor pools
Babysitting (surcharge)
Children's pool
Free children's club
Free cribs/infant beds
In-room child care (surcharge)
Laundry facilities
Mini golf
Playground
Refrigerator
Rollaway/extra beds (surcharge)
Supervised childcare (surcharge)

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

2 bars/lounges
24-hour room service
3 restaurants
Continental breakfast available for a fee daily 6:30 am–10:30 am: myr 89 per person

Spa

11 treatment rooms
Aromatherapy
Body scrubs
Body treatments
Body wraps
Couples treatment room(s)
Detox wraps
Facials
Manicures and pedicures
Massage - swedish
Massage - hot stone
Massage/treatment rooms
Sauna
Spa open daily
Spa tub

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Golf lessons
Hair salon
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Tennis lessons
Tour/ticket assistance
Turndown service
Wedding services

Accessibility

Accessible bathroom (select rooms)
Braille signage
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchairs available on site

Things to do

2 outdoor pools
3 outdoor tennis courts
9 holes of golf
Beach volleyball
Children's pool
Fitness center
Full-service spa
Mini golf
Playground
Sauna
Spa tub
Steam room
Tennis
Yoga classes

Outdoor

Bbq grill(s)
Beach umbrellas
Beachfront location
Garden
Picnic area
Pool sun loungers
Pool umbrellas
Terrace

Conveniences

Elevator
Free newspapers in lobby
Front-desk safe
Gift shop/newsstand

More

Designated smoking areas (fines apply)

Nearest Airport

Airplane
Penang International Airport
21 km from this hotel
map

Reviews that mention...

Family Reviews

for Shangri-La Rasa Sayang, Penang
star-fullstar-fullstar-fullstar-fullstar-empty

4.5 out of 5 stars

14 reviews

Review data

5 star reviews

71%

4 star reviews

29%

3 star reviews

0%

2 star reviews

0%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Shangri-La Rasa Sayang, Penang

Showing 1 - 10 of 14 reviews

Latest reviews (14)

E

ERIC

6 May 2024 - 10 May 2024
reviewed on expedia

5 out of 5 stars

We were past guests of the hotel. We returned for a family holiday. Always enjoyed the morning buffets, staff is friendly, great service. Our stay was very comfortable. Thank you to the staff at Shangri-La Rasa Sayang!
J

Jeston

14 Apr 2024 - 20 Apr 2024
reviewed on expedia

5 out of 5 stars

Very peaceful resort that is great for families.
B

Benjamin

15 Dec 2023 - 17 Dec 2023
reviewed on hcom

5 out of 5 stars

Great stay! Perfect family beach getaway!
E

Elyn

16 Sept 2023 - 18 Sept 2023
reviewed on expedia

5 out of 5 stars

Excellent food and facilities. We stayed at Rasa Wing Junior Suites which includes a massive bathtub in the balcony. The pools and gardens are great for the family to enjoy. The staff are very friendly and the food quality is great too. I would highly recommend this resort if you want to get a getaway for your family (with little ones).
G

Georgina

12 Aug 2023 - 20 Aug 2023
reviewed on expedia

5 out of 5 stars

Beautiful resort! We loved our holiday here and felt it was definitely a worthwhile trip. Staff were delightful and the buffet breakfast was really good. The deluxe garden view room we had was lovely and the grounds of the resort are such a nice place to sit and relax although I would recommend forking out extra for the rasa wing suite if your not a 'kid' person ...as you'll get access to the child-free pool... good if you can afford it, as the main pool area tends to get pretty loud with children (yuck). My only other mild critique would be that the pool bar has no idea how to make cocktails.. they were very average and for a whopping $15AUD equivalent - a price you'd expect at any hotel bar but minus the quality.
h

han yang andrew

22 Jun 2023 - 25 Jun 2023
reviewed on expedia

4 out of 5 stars

Been a repeat stayer at this hotel for many years. It has aged well considering the last renovation. Rasa wing high tea/canapé are always a charm. Monitor lizards swimming freely in the garden wing pool (that is the only pool permitted for kids) need to be urgently removed.
A

Aran

20 May 2023 - 22 May 2023
reviewed on hcom

5 out of 5 stars

The hotel is a great place for R&R. It is suitable for all groups, families, couples, single travellers.
T

Teresa

Invalid Date - Invalid Date
reviewed on expedia

5 out of 5 stars

I had a really pleasant stay with my family even though it was just for one night! The overall environment and rooms are very well maintained and clean. The hotel is very thoughtful and attentive to all the guests' needs. They even prepared beach slippers for guests who may not have brought theirs. They are situated in a forest area so there is a rich biodiversity which my family enjoyed exploring the place! What surprised me is the good variety and quality of food for the breakfast buffet and the cake specially prepared for one of the rooms I booked. Really thank you for the great hospitality from all the staff members. Will definitely patronize again when I'm back in Penang!
D

Denise

13 Sept 2022 - 21 Sept 2022
reviewed on wotif

5 out of 5 stars

We LOVE this place! Stayed in the Rasa Wing (recommend) and we can't find anything bad to say - the staff were fantastic, we had everything we needed and more, it was easy to grab a Grab to get into Georgetown, there was plenty to look at down the road - food, shopping, massage, pharmacy etc etc. The property is older - established gardens, understated, classy and 'old school'. If you want something with bling - go down the road. If you want a relaxed and low key holiday - come here. If you don't have kids - stay in the Rasa Wing for a bit more VIP treatment - the nightly happy hour (90 minutes) is a definite bonus that we loved.
I

Ingrid

6 Sept 2022 - 9 Sept 2022
reviewed on hcom

4 out of 5 stars

Great exclusive resort within the Shangri-La family brand. They recommended that i join theur loyalty scheme and were very generous in giving us a great discount to upgrade our room 2 levels. The upgrade was a great option but room floor and balcony was not cleaned during our 3 night stay, as the hairs that were evident on the toilet floor and balcony chairs when we arrived were still there 4 days later. Service was excellent with Abdul in the Restaurant; Muru at the Rasa Wing pool and Lia at the Rasa Lounge only increasing the impression of a beautiful location and well worth the investment. We transferred to Shangri-La Golden Sands on departure and there is no comparison. To the point, we sneaked back for a cheeky visit as we missed the serenity, relaxing atmosphere and to fulfil my indulgence of swimming multiple lengths in privacy and without interruption. We shared the pool area and pool with the subtly quiet but harmless lizards, and we were reminded that we are their guests as this is their natural habitat.
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