Hard Rock Hotel Penang

About the hotel

Catch some rays at the beach or spend the day relaxing at Hard Rock Hotel Penang's full-service spa. Then enjoy a meal at one of the resort's 2 restaurants.

Nearby attractions

Located in George Town, Hard Rock Hotel Penang is on the beach. Muka Head Lighthouse and Georgetown UNESCO Historic Site are local landmarks, and some of the area's attractions include ESCAPE Adventureplay and Entopia by Penang Butterfly Farm. Traveling with kids? Consider PKSA Penang Water Sports Centre, or check out an event or a game at City Stadium. Take an opportunity to explore the area for outdoor excitement like mountain biking.

Popular amenities

Family friendly

Babysitting (surcharge)

Children's pool

Dvd player

Free children's club

Free water park access

Laundry facilities

Outdoor pool

Playground

Snack bar/deli

Wifi

Available in all rooms: free wifi and wired internet

Available in some public areas: free wifi and wired internet

Food and drink

1 beach bar, 1 swim-up bar, 1 poolside bar and 1 bar

2 restaurants and 1 coffee shop/cafe

24-hour room service

Continental breakfast available for a fee daily 6:30 am–11 am: myr 56 for adults and myr 28 for children

Spa

Aromatherapy

Body scrubs

Body treatments

Body wraps

Facials

Manicures and pedicures

Massage - deep-tissue

Massage - hot stone

Massage - on the beach

Reflexology

Spa tub

Guest services

24-hour front desk

Concierge services

Daily housekeeping

Dry cleaning service

Hair salon

Laundry facilities

Luggage storage

Tour/ticket assistance

Wedding services

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

In-room accessibility (select rooms)

Wheelchair accessible (may have limitations)

Things to do

Bicycle rentals

Children's pool

Fitness center

Free water park access

Full-service spa

Nightclub

Outdoor pool

Playground

Outdoor

Beach cabanas (surcharge)

Beach loungers

Beach umbrellas

Beachfront location

Conveniences

Elevator

Front-desk safe

More

Beach towels

Designated smoking areas

Show less...

Nearest Airport

Penang International Airport

19 km from this hotel

Reviews that mention...

All reviews (20)staff (8)pool (9)clean (5)accesibility (1)kids club (1)evening entertainment (1)

Family Reviews

for Hard Rock Hotel Penang

4 out of 5 stars

20 reviews

Review data

5 star reviews

50%

4 star reviews

20%

3 star reviews

25%

2 star reviews

5%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Hard Rock Hotel Penang

Showing 1 - 10 of 20 reviews

Latest reviews (20)

E

Edmund

Invalid Date - Invalid Date

reviewed on expedia

3 out of 5 stars

The room we were first given was dirty and the door was broken in the bathroom. The hotel moved us to the fartherest room from the entrance making our walk to and from extremely long. The staff tried to make our stay comfortable after that but we were already disappointed. It is a good place for young parents with small children. Pool is very nice and the beach is strange and full of jelly fish.

C

Cecillia Jane

14 Dec 2023 - 18 Dec 2023

reviewed on expedia

2 out of 5 stars

Is not what I have expected - especially during breakfast, kids carry drinks around and wet the floor which is dangerous for elderly - but no one clean up. Limited breakfast choices. Not many taxi available as we got to wait for like 8-20 mins to grab a cab.

P

Pak Yii

5 Dec 2023 - 7 Dec 2023

reviewed on expedia

5 out of 5 stars

The place is clean and kids friendly

K

Kheng Joo

12 Jun 2023 - 17 Jun 2023

reviewed on expedia

5 out of 5 stars

This is my 4th visit to penang and 3rd time staying at hard rock. My whole family really enjoyed staying there and I'm quite sure we will come back again. The staff were very helpful. There's one particular staff I forgot her name, she very helpful on the 1st day I reach. I check in on 12 jun 2023.

a

akeel amjid

22 Feb 2023 - 25 Feb 2023

reviewed on expedia

5 out of 5 stars

It was a wonderful environment with family to enjoy and relax. Kids love the water slides & pool area

S

Stephen

Invalid Date - Invalid Date

reviewed on expedia

5 out of 5 stars

great for kids, very helpful staff, would definately visit again.

K

Krishnan Lalitha

27 Oct 2022 - 29 Oct 2022

reviewed on expedia

5 out of 5 stars

Loved the room and area around. Walking distance to a wonderful view of the sea. Walking distance to shops. Had super good time with Hotel's live band show and also in the Cafe. There is bus top just outside the hotel. Very convenient to go anywhere around Penang. Just RM2.70 to go town. Breakfast was nice with hot beverages. Came with my husband. Will definitely plan a trip here again with my kids. Wonderful place to be especially if you have young/teenage kids.

C

CHRIS

4 Oct 2022 - 8 Oct 2022

reviewed on expedia

4 out of 5 stars

Great place to stay with young kids. Disappointed that alternative milk (soy) not available for coffee or breakfast.

J

Janice

20 Aug 2022 - 21 Aug 2022

reviewed on expedia

5 out of 5 stars

Friendly and helpful staff. Children have a wonderful holiday in the hotel with the splash pool and kids club. Definitely will come back again.

R

Rabeh

8 Aug 2022 - 11 Aug 2022

reviewed on expedia

3 out of 5 stars

Very old building and noise, the swimming pool dirty, all my kids get sick from it. also swimming area for kids open to adult area, some kids drowned in the pool.