Hotel Gracery Shinjuku

About the hotel

Along with 14 restaurants, this hotel has a bar/lounge and a coffee shop/cafe. WiFi in public areas is free. Other amenities include self parking, concierge services, and dry cleaning.

Nearby attractions

In the entertainment district, Hotel Gracery Shinjuku is in Shinjuku, a neighborhood in Tokyo with good shopping. Tokyo Imperial Palace and Shinjuku Gyoen National Garden are local landmarks, and travelers looking to shop may want to visit Shinjuku Isetan and Isetan Department Store Shinjuku. Looking to enjoy an event or a game while in town? See what's happening at Tokyo Dome or Tokyo Metropolitan Gymnasium. Guests love the hotel's location for the sightseeing. It's also convenient to public transportation: Shinjuku-nishiguchi Station is 10 minutes by foot and Shinjuku-sanchome Station is 10 minutes.

Popular amenities

Family friendly

Grocery/convenience store

Laundry facilities

Refrigerator

Wifi

Available in all rooms: free wifi and wired internet

Available in some public areas: free wifi and wired internet

Food and drink

1 bar

14 restaurants and 1 coffee shop/cafe

Japanese breakfast available for a fee daily 7:30 am–10:00 am: jpy 2200 for adults and jpy 1100 for children

Guest services

24-hour front desk

Concierge services

Daily housekeeping

Dry cleaning service

Laundry facilities

Luggage storage

Multilingual staff

Tour/ticket assistance

Accessibility

Accessible bathroom (select rooms)

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

In-room accessibility (select rooms)

Wheelchair-accessible parking

Outdoor

Terrace

Conveniences

Atm/banking services

Elevator

Front-desk safe

Grocery/convenience store

More

Designated smoking areas

Show less...

Nearest Airports

Tokyo International Airport

18 km from this hotel

Narita International Airport

62 km from this hotel

Reviews that mention...

All reviews (50)staff (17)parking (1)dining (2)location (14)clean (13)evening entertainment (4)accesibility (2)family room (1)

Family Reviews

for Hotel Gracery Shinjuku

4 out of 5 stars

50 reviews

Review data

5 star reviews

56%

4 star reviews

24%

3 star reviews

8%

2 star reviews

10%

1 star reviews

2%

We have selected a sample of reviews which reflect what families have said about Hotel Gracery Shinjuku

Showing 1 - 10 of 50 reviews

Latest reviews (50)

A

Alison

27 Sept 2024 - 1 Oct 2024

reviewed on hcom

5 out of 5 stars

Great stay with my 8 yer old. The staff were super helpful and let us check in early after an overnight flight. Room was tiny but standard for Tokyo, and absolutely fine when you’re out all day anyway. The area is very convenient, lots of night life around but still felt safe for kids etc. The Godzilla theme is really fun and if you get lost you can always look for the Godzilla head in the sky!

K

KARLA S

6 Sept 2024 - 8 Sept 2024

reviewed on hcom

2 out of 5 stars

The hotel is nice, but the area is not family friendly at all! Be prepared to see a lot of grown up entertainment, I booked this for Godzilla to surprise my son and I was afraid of taking him out of the hotel after dark.

P

Phil

22 Jul 2024 - 29 Jul 2024

reviewed on hcom

5 out of 5 stars

Always a pleasure staying here, I'm a frequent visitor with over 40 nights stay with friends and family. This time I upgraded to a Godzilla Top Floor room and it was big, roomy and an amazing view. HDMI hook ups, shower room as usual was fantastic. Great toilet of course. The beds a bit hard and pillows but I'm getting used to them.

J

Janet

8 Jul 2024 - 9 Jul 2024

reviewed on expedia

5 out of 5 stars

Excellent location with many dining options to choose from. walkable distance from shinjuku station. Great customer service. Rooms are small and not recommend with the kids. People drink on the street and trash everywhere if you go out early in the morning.

J

Jihan

3 Jul 2024 - 5 Jul 2024

reviewed on expedia

5 out of 5 stars

Property was clean. Rooms are very small but we expected that. The location is convenient to shops and subway station. Some of the reviews almost scared me into cancelling my reservations here but I’m glad I didn’t! I was worried that the hotel would be dirty and unkept since some reviews suggested that. We booked 3 rooms for 3 adults and 4 kids and all rooms were tidy. Bonus laundry room in lobby that doesn’t require detergent. I also did appreciate fresh towels hung on the door inside a hotel bag even if you didn’t want your room serviced.

R

Richard

9 Jun 2024 - 20 Jun 2024

reviewed on expedia

4 out of 5 stars

Location is good and Godzilla head is interesting. Hope that they will open the area for hotel guests soon. Area can be quite dirty especially the area just outside the 7/11 convenient store. The room is small for one adult and two children.

G

Goretti

27 Jun 2024 - 30 Jun 2024

reviewed on expedia

5 out of 5 stars

Excellent hotel to stay with family

S

Sandra

25 Jun 2024 - 26 Jun 2024

reviewed on expedia

5 out of 5 stars

This Area was not good to walk at night time with a child.. a lot off drunk people clubs and bars. I was traveling with my 12 year son.

A

Andrew

24 Jun 2024 - 28 Jun 2024

reviewed on expedia

2 out of 5 stars

The booking was stated sleep 4 as family with no info about the age limit. My reservation was two beds but Hotel staff only allowed two adults only instead of three adults. My daughter is 20yrs old. I had to pay $185 extra room for Monday night that was overcharged and upgraded to 3-bdr for $57 per night. It was overcharged for one extra room and upgrade. The surrounding area is dirty and noisy.

J

Janet

12 Jun 2024 - 14 Jun 2024

reviewed on expedia

3 out of 5 stars

The property itself was not the problem. The issue was the area surrounding it. Of all the places I stayed in Tokyo and various places in Japan, I would not stay here again. There is a 7 eleven attached/near the hotel and when I stepped out there were people sleeping on the street drinking alcohol, my teenage son was being approached by men and women to go into some back alley bars. Overall, the hotel was decent and affordable. During the day, it’s fine but definitely don’t recommend going out at night if you have children with you.