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The Market Urban Hotel

4 star hotel
Kids stay free
Connecting rooms
9.6/10 Exceptional
(1003 verified Hotels.com guest reviews)
See verified family reviews (14)

generated by AI based on family reviews

Overview

The Market Urban Hotel in Florence is a fantastic option for families. Guests consistently praise its convenient location, within easy walking distance of the train station and major attractions. Families appreciate the spacious family rooms, the exceptional breakfast, and the outstandingly friendly and helpful staff. The hotel provides a comfortable and clean stay, making it an excellent base for exploring the city.

Guest highlights

The incredibly friendly and helpful staff
The spacious family rooms, a rare find in Florence
The exceptional breakfast, described as the 'best ever' by some guests
The unbeatable location, within walking distance of the train station and all major attractions

About the hotel

A bar/lounge, coffee/tea in a common area, and concierge services are available at this smoke-free hotel. Free cooked-to-order breakfast and free WiFi in public areas are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.

Nearby attractions

The Market Urban Hotel is located in Santa Maria Novella, a neighborhood in Florence, and is near the airport and near a train station. Basilica of Santa Maria Novella and Gallery of the Academy of Florence are cultural highlights, and travelers looking to shop may want to visit Via de' Tornabuoni and Central Market. Looking to enjoy an event or a game while in town? See what's happening at Visarno Arena or Stadio Artemio Franchi.

Popular amenities

Family friendly

Laundry facilities
Soundproofed rooms

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

1 bar
Coffee/tea in common area(s)
Free cooked-to-order breakfast available daily 7:00 am–10:30 am
Room service available

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Tour/ticket assistance

Accessibility

Accessible bathroom (select rooms)
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Roll-in shower (select rooms)
Wheelchair-accessible path of travel

Conveniences

Elevator
Free newspapers in lobby
Front-desk safe

More

Smoke-free property
Tv in lobby

Nearest Airports

Airplane
Florence Peretola Airport
5 km from this hotel
Pisa International Airport
69 km from this hotel
Bologna Guglielmo Marconi Airport
84 km from this hotel
map

Reviews that mention...

Family Reviews

for The Market Urban Hotel
star-fullstar-fullstar-fullstar-fullstar-full

5 out of 5 stars

14 reviews

Review data

5 star reviews

100%

4 star reviews

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2 star reviews

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1 star reviews

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We have selected a sample of reviews which reflect what families have said about The Market Urban Hotel

Showing 1 - 10 of 14 reviews

Latest reviews (14)

J

Joshua

8 Jul 2024 - 10 Jul 2024
reviewed on hcom

5 out of 5 stars

I highly recommend this hotel! Super convenient to the train station and a quick walk to see the sites in Florence. The property was clean, in good condition and the service/staff were excellent. We had a family room and there was plenty of space. Overall, we had a fantastic experience at this hotel and I would highly recommend it.
R

Roxanne

28 May 2024 - 31 May 2024
reviewed on hcom

5 out of 5 stars

Breakfast was incredible!!! We are from USA and travel alot. My adult son said best hotel breakfast ever! Comfy beds, good size room for family, great location, awesome service. Definitely would stay again!
L

Linlin

30 Dec 2023 - 2 Jan 2024
reviewed on expedia

5 out of 5 stars

The location is super convenient, walkable to most of the tourist areas. Rooms are clean, modern and bright, which I like the most. Staffs are very friendly and helpful. We went to Florence as a family. Enjoy the staying very much. Definitely recommend!
V

Vinaykumar

Invalid Date - Invalid Date
reviewed on expedia

5 out of 5 stars

Hotel Market Urban in Florence, Italy, is an exceptional value-for-money choice, particularly suited for tourists. Its location is unbeatable, being within walking distance from major attractions, restaurants, and shopping areas. Our stay in a quadruple room with two double beds was outstanding, easily one of the best accommodations for a party of four. The room's cleanliness, spaciousness, and maintenance were top-notch, meeting even the high standards of my family, who are particularly meticulous about cleanliness. The front desk staff deserve special mention for their constant warmth and readiness to assist guests, enhancing our overall experience. Do not be deceived by the hotel's modest exterior or compact lobby. For tourists, the essential factors are convenience, cleanliness, and comfort - the '3 Cs.' On these criteria, Hotel Market Urban scores a perfect 10/10. This establishment truly understands and delivers on the needs of its guests." I would love to come back and stay here again with family.
E

Elsa

Invalid Date - Invalid Date
reviewed on wotif

5 out of 5 stars

It was an extremely pleasant find, EXTREMELY WONDERFUL PLEASANT STAFF, including GIOVANNI, Jen Carla, Christine and Reuben!!! It was especially these specific group of people that made my family ENJOY our STAY in Florence!! This hotel trumps any other 5 STar hotel that one might think of staying! It is not a 5 Star hotel, but a 10 star hotel because of the staff ang strategic location to tourist’ vacation destinations
S

Sue

27 May 2023 - 31 May 2023
reviewed on hcom

5 out of 5 stars

Wonderful hotel in a fantastic part of Florence. Close to the station and all major attractions close by . Staff were extremely friendly. Lots of restaurants close by . Have already recommended it to family snd friends . Can’t wait to return.
A

Anil

29 May 2023 - 31 May 2023
reviewed on hcom

5 out of 5 stars

We had a great experience at the Market Urban hotel. It's within easy walking distance of the SMN train station and all the main sights, shopping and restaurants. Our room was very clean and comfortable, and the staff were very helpful and friendly. Will recommend to our friends and family, and stay here again on future trips to Florence.
J

John

14 Aug 2022 - 16 Aug 2022
reviewed on wotif

5 out of 5 stars

Wonderful property and great staff. Breakfast layout was fantastic and, as usual, the breakfast staff was outstanding. Good location . Had a family room which was a reasonably good size for 4 people.
L

Lolita

16 Jul 2022 - 18 Jul 2022
reviewed on wotif

5 out of 5 stars

A perfect oasis truly steps away from the major tourist attractions. We had 4 rooms booked for our family of 8. Each room had a unique character, with many personal touches. The rooms were immaculate, breakfast wonderful, and front desk services top notch! A very enthusiastic thumbs up for this hotel!!!
A

Asaf Snir

2 Jul 2022 - 5 Jul 2022
reviewed on hcom

5 out of 5 stars

The hotel is modern and located close to the station. It is also a short walk from all the main attractions. The best part was the staff - they went above and beyond to solve a wifi connection we had. There was no need to follow up between shifts - they really tried to make the stay as comfortable as they can. Also, the family rooms are spacious and are very rare to find in Italy and in Florence - very comfortable and great value for money
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