Hotel Borgovico

Definitely no lake views. Staff were unkind and quite frankly rude. Tried to charge us for 3 nights when we had amended to a two night stay more than three months prior. Had to argue our point when we clearly had written confirmation…which quite frankly, ruined my trip. Shower was awful, water did not drain properly. So you had to use the hand shower and take 3min showers otherwise bathroom would flood. Told the staff about this on the first day and was promised something would be done, but no one even bothered to take a look. AC never worked properly. Stairs are dangerously steep and glass see through bottoms…not safe for children at all. This was meant to be a family room, but my husband ended up sleeping upstairs in the single bed and my son downstairs with me, as it was completely unsafe should he have needed to use the bathroom during the night. Would never recommend this place nor ever choose to stay here again! The attitude from the staff was utterly disgusting and disrespectful!