AV Boutique Hotel

We travelled as a 3-generation family and had a room with 3 single beds. The hotel was a little hard to find as it is a first-floor boutique property but we found the door and buzzed the intercom. The hotel is located just off the main road, opposite the Central Station - excellent for travel (it was €7 for a days metro pass and just 30mins to Lake Como by train) and an easy 30min stroll to the Duomo. The man on reception was lovely (Brian) and spoke good English which was a relief as our Italian isn't great. The various other staff were also lovely, friendly and polite however Brian stood out as he worked every day through our stay and spoke to us whenever he saw us - just a "hello" or "have a good evening" but still added to the overall feel of the hotel. The room was clean and comfortable. No drink making facilities, but as reception is just outside your door, it is easy enough to ask for a drink and they bring it to your room (a coffee was €2). Plenty of room for 3 people with 3 people's stuff to spread out. The bathroom was clean and well maintained - with soap, shampoo/conditioner, cotton buds etc and plenty of large fluffy towels. The only let down was that the cleaner came daily and changed the towels - in other hotels this is optional in order to reduce the effect on climate. We would have been fine with one clean during our stay. We would happily stay again

The hotel is convenient but there are many others around. The entrance reeks of urine outside. While the area is vibrant and i felt very safe, will rather stay in other bigger hotels nearby. When we arrived, i was told i had to pay more even though i booked a triple room and the receptionist said that as I didn’t declare my child to be above 2 , i had to pay 30 euros extra. I refused as I already felt I overpaid for such a small and expensive accommodation. He was nice and sorted out the confusion and apologised about it later. Needed only one night to sleep; not ever staying here again.

The staff were friendly and the family room was a good size for our family of 4. Good location as well.

Hotel was very convenient to the train station but still quiet enough from outside noise. Made for a great short stay location. Very clean and cozy for our family of 3. Would use it again!