Miglio D'Oro Park Hotel

After reading the reviews we expected it to be a bit tatty. Our room was spacious, with two rooms for a family of 4. The balcony door was not secure and let in ants. Our belongings are covered in ants, we only realised how bad it was once we left for the airport. Our hand luggage is was crawling. Grim

This was nothing less then a horrendous and horrible experience, our room was ant infested, the AC made us all sick forcing us to rebook our flight and leave 3 days earlier. It was FULL of water and piles of dirt. Nasty stains all over the bed and headrest, not once did they change our bed linens or clean under the beds, disguisting hygiene and horrible cleaning. The laundry service is supposed to return your clothes the same night if dropping it off before 9 am according to what the paper says. We received it the evening after and was not even washed because they thought we were checking out 3 days later then we did. I have no idea what kind of laundry service makes sure your clothes are ready for check out, i thought it is clear enough that we use laundry service because we needed clean clothes for our kids during our stay otherwise i could have washed it myself when we got home. One out of three receptionists were very helpful and kind, the other two, very rude and not helpful at all. The only positive thing i have to say about this hotell is the kind restaurant workers, the pool guys and the guys that helped us with our bags the first day. Also there is an amazing restaurant called Pappamonte around the corner which had amazing food and super kind employees. Hotel is situated in what i assume is some ghetto area to Napoli and id never recommend anyone to go here ever. Napoli itself was very beautiful though. One of my worst trips and hotel stays ever in my life.