Palazzo Rosenthal Vesuview

We were only there one night because we had an early flight out of Naples, and wanted to stay closer to the airport without being in Naples proper. The property is gorgeous. We didn't realize that you really can't walk in the area (no sidewalks, walls on the side of the road meaning you have to walk on the road proper). The day we were there they were hosting both a wedding and a kids birthday party, so there was limited staff to assist us. Others have talked about a pool bar; it was not open, so no cocktails around the pool. Eventually we got a waiter from the restaurant to provide us with some Prosecco. We ended up eating both lunch and dinner there, with the same menu. We had two people with fish allergies, and another two with nut allergies (not intolerances, anaphylactic shock types of allergies). There were limited items on the menu for them, and at dinner they actually brought us a platter of meats and fishes on the same platter, so people couldn't eat it. Again, I temper all of this with the fact that we were there for less than 24 hours, so we weren't (nor should we have been) a priority, but we did regret that this was our last night in Italy.

Five nights.. clean, spacious rooms and friendly and accommodating staff. However, one big problem: this hotel has a ‘banquet’ room where 4 out of the five nights we were there, parties were going on with loud booming music, loud fue and sometimes children playing and shouting in the parking lot and around the hotel. Sleep was impossible during this time.

Myself and my family have just returned from a week at this hotel. We had an amazing time. The staff were incredible- there was nothing they wouldn't do/ help with. The rooms are immaculate and cleaned daily. The breakfast is simple (croissants/ fruit/ meats/ yoghurt etc) all prepared and presented to a high standard. If anything, the only downside is the location- it is very beautiful but also remote. We didn't get a car as we were put off by the Italian drivers! However, the hotel staff gave us lifts to/ from the train station which made getting around very easy. By the end of the holiday we had forged strong friendships with the staff and really didn't want to leave!

Loved our stay here! The hotel staff were so kind and treated us like family. Gorgeous hotel and stunning views. About a 10 minute drive from a street with many restaurants (highly recommend Capri Blue). Loved this hotel and very cute breakfast. The hotel staff were very accommodating. The rooms are spacious. Really enjoyed our stay here!