Andris Hotel

We booked through the Hotels app and in this the pool was included. However the hotel claimed it was not and showed the printout from the web page. Personnell was far from the genuine hospital and friendly kind you normally meet in Italy. Pool charge is 15Eur per person per day!!! For a small square pool... 60Eur for a family when room cost 100-120Eur... After a few days in Rome the kids really wanted to swim. Nice hotel on the way to the volcano, but staff was not of the warm and friendly kind. Surprised and will not stay there again despite the view. Restaurant at hotel offered few choices but we can recommend the restaurant Cratere 500m from the hotel.

The hotel was very clean and the staff very friendly. There were great views of Naples Bay and Mt Vesuvius. The hotel is ideal to visit Herculaneum. Unfortunately, there were many issues which will prevent us from returning. The family room's had a view of the volcano, not the bay which was disappointing. There was no kettle or tea and coffee facilities provided when we arrived in the room. There were only two glasses provided for a room of four. The shower was leaking. The safe had no key and when it was provided it didn't work until hours later. The included breakfast was very disappointing and not at all like what was described in the pictures. As well as the breakfast buffet there was a breakfast menu which had 6 items included in the room price, two of which were unavailable. Some of the items in the breakfast buffet were overcooked or borderline stale. The hotel is located up the side of the volcano and there isn't any reliable public transport. The local area is dead and run down. There are a few cafe's and small restaurants right at the bottom but they were not quality establishments. There was no useful information provided by the hotel such as bus services, local pharmacy's, recommended restaurants. On our day of arrival, the hotel restaurant choice was a choice of two set three-course meals, with both starter and main course being seafood. The hotel restaurant was a joke really. There was no food room service.