Hotel Puntaquattroventi

The reception staff was excellent. They explained everything to us. Our reservation was for 2 nights. The only difficulty we experienced was unfriendly service by the pool attendants. We thought we were assigned to 2 chaise lounges near the children’s pool. On the second day a woman who I presume was another hotel guest insisted that we had to move. The pool attendant took us to another spot near the ADULT POOL. I did not like this as we are traveling with an 8 YEAR OLD GIRL who really likes to play in the water. I think it was extremely unfair. Maybe some of the weekend people have an annual reservation every summer but nevertheless other visiting hotel guests should not be mistreated. We were staying in Room 302. I do feel we were badly treated. We have never visited the Naples Area before and will probably never return. We were simply trying to give our little girl a rest from sightseeing and a chance to have fun in the pool. It was a very disappointing situation. As a result, I sat at the edge of the baby pool to watch my niece while she played in the water while her mother sat in the reclining chair at the adult pool. I think your pool representatives were extremely unfair to us. As I said earlier, we have no plans to return…..