Swiss-Belhotel Tuban - CHSE Certified

Came here with our two children and had a wonderful time. The buffet breakfast is amazing, lovely food and so much selection! Our room was great, had all we needed at such a great price! Staff were so friendly, welcoming and helpful too. Pools were great, the small pool is perfect for young children and the large pool perfect for laps or games. Gym could do with some new equipment and some pool toys would be a nice touch but apart from that we really loved our stay and would return!

Was a nice basic hotel but when we got there i booked for a family room and the kids beds wernt set up as they didnt check the booking correctly. When we went for breakfast they said it was only for 2 people but was ment for 4 people so had to wait for confirmation then finally was able to sot down and have breakfast waited over 40 mins to recieve toilet paper to the room as they forgot. Was quiet noisy in the rooms. Look nice hotel would i stay again maybe not.

Hotel was overall clean and well decored with a modern look and Balinese fusion. Slow room service, slow housekeeping and not many options available for room service as advertised on menu. Hotel management was requesting to check out before paid check out time. Received multiple calls why I haven’t checked out 1 hour before required time. (Actually spoke with hotel reception night before to request late check out, was granted an extra 30 minutes. But was being forced to leave even earlier than standard required check out time. Iron took 30 minutes to arrive after requested, hence had a delayed check out. Hotel was not very guest approachable when checking out because of forcing to check out early. Breakfast buffet is amazing though, probably the only highlight of my stay. Hotel management upgraded my room to a family room which I didn’t need. Paid for a certain room to enjoy the lagoon view but had been placed in a corner with a wall view.

Close to airport with a large pool and the rooms are spacious. Rooms could use more cleaning and moving of furniture to ensure all nooks and crannies are cleaned out. Good sport for a family with kids. Staff are friendly and helpful.

Beautiful Foyer. Pool Area and room .Couldn’t fault the staff. Friendly efficient and even gave us an upgrade. Our only very minor complaint is that the restaurant didn’t have ANY wine or Bintang.However They did have an alternative beer. I just found it a bit odd. We’ll be back as reasonably priced practically brand new lovely hotel. Plus loved watching the school children in their traditional dress arrive to school across the road, receiving their blessings from mum as they dropped them off. Beautiful.

Swiss belhotel tuban is great for any families. Perfect location you have everything close by, the staff are amazing special shout out to Sinithia, dede, dek wi, libra. Food at hotel is good and cheap.

Our family of 4 stayed here for a week, such a great hotel. Staff were very friendly and helpful. The hotel was super clean. The rooms were really nice and the pool was fantastic. Breakfast was great changing daily. There is nothing bad to say about Swiss-Belhotel Tuban, we will definitely be back!!