Taj Bengal

As perfect as the property and room were, my real love came for the employees. They became my friends. We genuinely cared for each other. They treated me mike family. I loved this place!

Exceptional Service and Care for Elderly Guests. I recently had the privilege of sending my elderly father, who is also a heart patient, and our family friend to stay at the Taj Bengal in Kolkata. From the moment they arrived until their departure, the staff's dedication to ensuring their comfort and well-being was truly remarkable. The airport transfers were seamless, thanks to the assistance of Sanjib Ghosh, Mr. Arjun, Tanmoy Biswas, and the entire team. Their attention to detail and personalized service made a lasting impression on me and provided me with the reassurance and confidence to send my elderly parent to this hotel alone again in the future. Throughout their stay, the staff went above and beyond to ensure my father and our family friend felt welcomed and cared for. The level of professionalism, warmth, and dedication exhibited by the front desk staff, concierge, and everyone involved in their stay was truly exceptional. I cannot express enough gratitude to the team at Taj Bengal for their outstanding hospitality. They have set a benchmark for what it means to provide exceptional service and care for elderly guests, particularly those with medical conditions. If you have elderly family members or loved ones visiting Kolkata, you can trust the Taj Bengal to treat them with the utmost respect, compassion, and attentiveness. Highly recommended for anyone seeking a luxurious and comfortable stay coupled with top-notch service.