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JW Marriott Hotel Frankfurt

5 star hotel
Kids stay free
Connecting rooms
9.4/10 Exceptional
(1058 verified Hotels.com guest reviews)
See verified family reviews (4)

generated by AI based on family reviews

Overview

The JW Marriott Hotel Frankfurt is a modern and well-appointed hotel, perfect for families. Guests consistently praise the spacious and comfortable rooms, as well as the large bathrooms. The staff are known for their exceptional friendliness and helpfulness, going above and beyond to ensure a pleasant stay. While breakfast isn't explicitly mentioned in the reviews as a highlight, the overall experience suggests a high level of service and attention to detail throughout the hotel.

Guest highlights

The spacious and comfortable rooms with large bathrooms
The exceptional friendliness and helpfulness of the staff
Early check-in and the provision of a room while the family room was prepared

About the hotel

2 restaurants, a full-service spa, and an indoor pool are available at this hotel. WiFi in public areas is free. Additionally, a health club, a bar/lounge, and a sauna are onsite.

Nearby attractions

Located on the boardwalk, JW Marriott Hotel Frankfurt is in Innenstadt neighborhood and is connected to a shopping center. Romerberg and Römer are notable landmarks, and travelers looking to shop may want to visit Zeil Shopping District and Skyline Plaza. Looking to enjoy an event or a game while in town? See what's going on at Deutsche Bank Park. Guests love the hotel's central location.

Popular amenities

Family friendly

Art supplies
Babysitting (surcharge)
Highchair
In-room child care (surcharge)
Indoor pool
Laundry facilities
Soundproofed rooms

Wifi

Available in all rooms: free wifi and wired internet
Available in some public areas: free wifi and wired internet

Food and drink

1 bar
2 restaurants
24-hour room service
Coffee/tea in common area(s)
Full breakfast available for a fee weekdays 6:30 am–11 am: eur 42 per person

Spa

5 treatment rooms
Aromatherapy
Body scrubs
Body treatments
Body wraps
Couples treatment room(s)
Detox wraps
Facials
Manicures and pedicures
Massage - swedish
Massage - thai
Massage - deep-tissue
Massage - hot stone
Massage - prenatal
Massage - sports
Massage/treatment rooms
Reflexology
Sauna
Spa open daily

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Tour/ticket assistance
Turndown service

Accessibility

Accessible bathroom (select rooms)
Hand-held showerhead
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Roll-in shower (select rooms)
Visual alarms in hallways
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible spa

Things to do

Aerobics classes
Fitness center
Full-service spa
Indoor pool
Pilates classes
Sauna
Shopping
Shopping mall
Yoga classes

Conveniences

Ballroom
Banquet hall
Elevator
Free newspapers in lobby
Front-desk safe
Library

More

Designated smoking areas (fines apply)
Fireplace in lobby
Romance packages available

Nearest Airport

Airplane
Frankfurt Airport
12 km from this hotel
map

Reviews that mention...

Family Reviews

for JW Marriott Hotel Frankfurt
star-fullstar-fullstar-fullstar-fullstar-full

5 out of 5 stars

4 reviews

Review data

5 star reviews

100%

4 star reviews

0%

3 star reviews

0%

2 star reviews

0%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about JW Marriott Hotel Frankfurt

Latest reviews (4)

A

Alan

28 May 2024 - 30 May 2024
reviewed on hcom

5 out of 5 stars

My wife and I stayed at the JW Marriott for two nights in May 2024. We absolutely loved the hotel and will always try to stay there when in Frankfurt! The hotel is wonderful; new, modern, well appointed, in a perfect location, and all the hotel personnel were friendly and very helpful. The room was fantastic, large, clean and very comfortable, with a huge bathroom. It had everything we needed, and we slept like babies in the very comfortable, king-size bed. You won’t go wrong with the JW Marriott!
L

Lisa

9 Dec 2023 - 10 Dec 2023
reviewed on hcom

5 out of 5 stars

This hotel was amazing. We were about an hour early for check in but the room was available. The check in desk clerk, Mahamod (I know I spelled it wrong) was very kind and patient. The room was perfect for our family of three. The concierge offered directions to the Christmas Market and he offered to help with bags and /or calling a taxi whenever we passed. The bar area was nice, the waiter was excellent and my blueberry drinks were wonderful. I am very happy with my stay and would stay at this property in the future.
r

rawan

31 Jul 2023 - 2 Aug 2023
reviewed on expedia

5 out of 5 stars

It was an amazing stay and we spend a good time I was expecting to include the breakfast to our deal like other hotel specially with the kids and am one of expedia platinum membership
A

Arman

11 Aug 2022 - 16 Aug 2022
reviewed on expedia

5 out of 5 stars

The staff in this hotel were exceptional. It didn't matter who you turned to for help. They were eager to help and every time we needed something we were immediately helped. Our check in time was 3 pm but our flight got us in to Frankfurt very early and we were in the hotel at 9am. They had us check in to a standard room to rest while our room was getting readied. They even had a doggie bed ready for our dog Yoda. My family and I thoroughly enjoyed our stay and will be returning there soon.
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