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Hotel Riu Plaza Berlin

4 star hotel
8.8/10 Excellent
(1154 verified Hotels.com guest reviews)
See verified family reviews (5)

generated by AI based on family reviews

Overview

Hotel Riu Plaza Berlin receives consistently high praise for its exceptional staff and spacious rooms. Many guests highlight the friendly and helpful service provided. While some reviews mention potential noise due to its popularity with tour groups, the overall experience is largely positive, with guests appreciating the comfort and size of the junior suites. Please note that some guests have reported issues with the breakfast quality.

Guest highlights

The extraordinary service from the hotel staff.
The spacious junior suites, much bigger than expected, with separate bedroom and living room areas.

About the hotel

Along with a restaurant, this smoke-free hotel has a fitness center and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, 24-hour room service, and a business center.

Nearby attractions

Hotel Riu Plaza Berlin is located in Schoeneberg, a neighborhood in Berlin, and is in a shopping district and near a metro station. Department Store of the West and Europa Center are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Zoo Berlin. Berlin Aquarium and German Museum of Technology are also worth visiting. Guests love the hotel's convenience to public transportation: Wittenbergplatz U-Bahn is 4 minutes by foot and Nollendorfplatz U-Bahn is 9 minutes.

Popular amenities

Family friendly

Laundry facilities
Refrigerator
Snack bar/deli

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

1 bar
1 restaurant
24-hour room service
Buffet breakfast available for a fee weekdays 6:30 am–10:00 am: eur 18 per person

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Laundry facilities
Luggage storage

Accessibility

Accessible bathroom (select rooms)
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Roll-in shower (select rooms)
Wheelchair accessible (may have limitations)

Things to do

Fitness center

Outdoor

Terrace

Conveniences

Ballroom
Banquet hall
Elevator
Front-desk safe

More

Smoke-free property

Nearest Airport

Airplane
Berlin Brandenburg Airport
19 km from this hotel
map

Reviews that mention...

Family Reviews

for Hotel Riu Plaza Berlin
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

5 reviews

Review data

5 star reviews

60%

4 star reviews

20%

3 star reviews

0%

2 star reviews

20%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Hotel Riu Plaza Berlin

Latest reviews (5)

M

Miguel Angel

21 Sept 2023 - 27 Sept 2023
reviewed on expedia

5 out of 5 stars

Extraordinary service from the hotel staff. We went on a family trip and we were very well taken care of by every single one in the hotel. Thank you very much!
B

Brian

23 Jan 2023 - 26 Jan 2023
reviewed on hcom

5 out of 5 stars

I visit this location frequently and the Riu is one of the nicer options. It can get quite busy with coach tours staying there, but as a result I was upgraded to a junior suite on this visit which was very nice.
M

Mandeep

14 Sept 2022 - 17 Sept 2022
reviewed on expedia

2 out of 5 stars

The check in experience was poor. We were a group of family and friends and people were being checked in under the wrong bookings which added significant confusion to the process where extra payments were requested when the bookings were paid for in full already. This confusion continued into the breakfast process as we were refused our included breakfasts and were requested to pay. I had to speak to the manager to get this resolved and changes made. The rooms are good, modern and clean. Breakfast is Ok. Shower is not very powerful.
G

Gladys

31 Jul 2022 - 5 Aug 2022
reviewed on travelocity

5 out of 5 stars

We had a junior suite and it was so much bigger than I expected. We had a bedroom with a master bathroom, and a living room area with a second small bathroom. My only confusion was no having a door between the rooms and the shower. There was a door for both toilets, though. But overall I absolutely LOVED the hotel and the price was AMAZING. It was only $600 for 5 nights!
A

4 Jan 2023 - 6 Jan 2023
reviewed on hcom

4 out of 5 stars

Rooms are big, comfortable and clean. Staff is friendly. It’s a family hotel so prepare to a lot of noise. Breakfast however is really bad, the fruit was the frozen kind so really bad quality. Same for the juices, chemical crap. Basically anything is bad quality, but then again this is the German standard. They are not known for the qualitative food. When I got up to get some more food and came back they gave my table to someone else! Not worth 21 euros, go elsewhere
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