Hyatt Place Paris Charles de Gaulle Airport

We stayed in this hotel in 2021 before departing CDG and had a lovely time. Unfortunately, our most recent stay in October 2022 could not have been. Ore different. Despite making our reservation in June, the hotel somehow had no record of it when we arrived. It took the manager about 45 minutes to check us in, meanwhile our children aged 3 and 4 months are getting increasingly difficult since check in stretched well into dinner time. Finally we are given a room. We marched triumphantly up, only to find that the room did not have a pull-out sofa bed like we booked. So I went downstairs and had to repeat the whole checkin process again. Then they moved us to a different room, not even in the same hotel, which was annoying because it meant that we were not near our parents who were stai

I booked a room for three people Room only has space for two adults. I did pay extra because we were two adults and a child upon booking on Expedia. If I booked and paid for a room for 2 adults one child I would like a room for what I paid for. Hotel tried to move us to another room but also only fits two adults.