Tallink Spa and Conference Hotel

We’ve stayed a number of times, but now the hotel is beginning to look quite dated. Some rooms (like ours) are really, really far from lifts, so make sure you have everything when you leave, as it’ll take a long time to go back. The spare bed is incredibly uncomfortable and small! It might be suitable for under 10s, but not for anyone older. You should book two rooms if you have children over the age of 10. Pool area could do with a deep clean. Pools and steam saunas are not warm enough, but Finnish saunas are good. Staff could perhaps be given some customer service training, as they lack basic skills, such as smiling. Breakfast is ok. Location is very handy for ferries and old town, as well as exploring Tallinn more widely. Overall, quite disappointing stay and we’ll look elsewhere next time.

This is a 4 star hotel and unfortunately the room we were given was 3 star quality at most. Tired, worn out and in need of refurbishment. The room had several other issues, all reported to the hotel next day with no response from them. On a positive the breakfast was excellent. Staff in the breakfast area were wonderful. Didn’t use the spa facilities as they were overcrowded and noisy. There was a children’s football tournament in Tallinn on this weekend and a lot of teams were staying here. The outdoor pool was very noisy and our room was directly above the pool. Thankfully the hotel is very strict on closing the spa area at 10pm. Location was pretty good. Short walk to the ferry terminal and about 15 minutes to the old town.

the spa is not the best, it's really over crowded, but kids like it - the restaurant had to be booked! the lobby food was not great

Sadly the hotel do not provide any toiletries except soap. Cleaning service is alternate days. This may pose an issue as the spa does not provide towels so you need to use the room towels. Location and room size is good. Pool and spa can be pretty busy on Saturday night with couples and children.