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San Jose de Puembo Quito Airport, an Ascend Hotel Collection

4 star hotel
Kids stay free
9.4/10 Exceptional
(346 verified Hotels.com guest reviews)
See verified family reviews (5)

About the hotel

2 restaurants, a full-service spa, and an indoor pool are available at this hotel. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and free airport pick-up. Other amenities include an outdoor pool, a 24-hour health club, and a bar/lounge.

Nearby attractions

Located in Puembo, San Jose de Puembo Quito Airport, an Ascend Hotel Collection is connected to the convention center. Scala Shopping Mall and Paseo San Francisco are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Cayambe Coca Ecological Reserve. Traveling with kids? Consider Naciones Unidas Boulevard, or check out an event or a game at Atahualpa Olympic Stadium. Take an opportunity to explore the area for outdoor excitement like mountain climbing.

Popular amenities

Family friendly

Arcade/game room
Children's games
Children's pool
Fence around the pool
Highchair
In-room child care (surcharge)
Indoor pool
Laundry facilities
Outdoor pool
Playground
Pool gate
Snack bar/deli
Soundproofed rooms

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi
In-room wifi speed: 250+ mbps (good for 3–5 people or up to 10 devices)

Food and drink

1 poolside bar and 1 bar
2 restaurants
Coffee/tea in common area(s)
Free buffet breakfast available daily 6:30 am–10:00 am
Room service available

Spa

4 treatment rooms
Aromatherapy
Body scrubs
Body treatments
Body wraps
Couples treatment room(s)
Detox wraps
Facials
Hydrotherapy
Manicures and pedicures
Massage - swedish
Massage - deep-tissue
Massage - hot stone
Massage/treatment rooms
Reflexology
Sauna
Spa open daily
Spa tub
Steam room
Turkish bath/hammam

Guest services

24-hour front desk
Daily housekeeping
Dry cleaning service
Hair salon
Laundry facilities
Luggage storage
Multilingual staff
Tour/ticket assistance
Wedding services

Accessibility

Accessible bathroom (select rooms)
Handrails in hallways
Handrails in stairways
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Lever door handles
Low-height electrical outlets in bathroom
Roll-in shower (select rooms)
Stair-free path to entrance
Visual fire alarm
Well-lit path to entrance
Wheelchair-accessible business center
Wheelchair-accessible fitness center
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible van parking
Wheelchairs available on site

Things to do

2 spa tubs
24-hour health club
Arcade/game room
Bicycle rentals
Bicycle tour information
Bike parking
Bike shuttle
Bike storage
Billiards/pool table
Children's pool
Ecotours
Full-service spa
Hiking/biking trails
Horse riding/rentals
Indoor pool
Karaoke
Mountain biking
Outdoor pool
Playground
Private picnics
Ropes course
Sauna
Steam room
Volleyball

Outdoor

Bbq grill(s)
Garden
Pool sun loungers
Terrace

Conveniences

Elevator
Free newspapers in lobby
Front-desk safe
Gift shop/newsstand
Library

More

Couples dining
Designated smoking areas
Fireplace in lobby
Renovated entire property - january 2016
Romance packages available
Tv in lobby
map

Reviews that mention...

Family Reviews

for San Jose de Puembo Quito Airport, an Ascend Hotel Collection
star-fullstar-fullstar-fullstar-fullstar-full

5 out of 5 stars

5 reviews

Review data

5 star reviews

80%

4 star reviews

20%

3 star reviews

0%

2 star reviews

0%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about San Jose de Puembo Quito Airport, an Ascend Hotel Collection

Latest reviews (5)

w

wendy

19 Nov 2023 - 22 Nov 2023
reviewed on orbitz

4 out of 5 stars

I enjoyed my stay with my family of 5 including children. It is a bit outdated but nothing too serious. I did have an issue with transportation upon my arrival i would just suggest to confirming a shuttle service a couple time before the trip.
V

VICTORIA

25 Nov 2023 - 26 Nov 2023
reviewed on orbitz

5 out of 5 stars

At just 20 minutes from the airport, a beautiful place to stay with gardens and greenery. Ideal for kids.
L

Lars

18 Apr 2023 - 20 Apr 2023
reviewed on orbitz

5 out of 5 stars

Fantastic place for both adults and mostly for children. Children get safe freedom and they have everything an active child could want. The staff is very pleasant. We were in many places in Ecuador and this was one of three by far the best. Strongly recommend
S

Sarah

15 Apr 2023 - 16 Apr 2023
reviewed on hcom

5 out of 5 stars

Lovely family very helpful … let us store some luggage there when going to other islands. Beautiful view
A

19 Jul 2022 - 21 Jul 2022
reviewed on hcom

5 out of 5 stars

Great, sprawling hotel on a beautiful, quiet campus. Huge lawns with plenty of room for games, sitting on the benches to read or watch the kids, a playground and raised gazebo, and even a couple of llamas wandering around. They clearly try to cater to everyone, including families, but their main guests must be businesses and conferences. Lots of conference rooms, but the hotel is so big and spacious that it never felt very busy. Also an onsite restaurant, bar, and billiards room, and a cafe (but that last was never open when I checked). The only downside is the location. It's basically in the middle of nowhere, and taxi/Uber drivers regularly had trouble finding it. Road signage is present but very easy to miss. And it's more than 20 minutes from the airport (and 40 minutes from downtown Quito). If I was staying for several days, I would definitely stay again because it's such a nice, clean place, and the service was excellent. If you just need to crash for a night or really need to be close to the airport or Quito, probably not your best option.
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