Royal Blue Hotel

Buyer Beware!!! We booked a deluxe quadruple occupancy room based on the Travelocity pictures posted online. $2900 for 6 nights. Our room faced a wall with a service entrance which was used by guests and staff literally a few steps from our balcony. We had to keep curtains closed to have privacy. They would not move us and told us that is what we booked. Limited dining options that have very poor ratings. It is advertised as a beachfront, it is not a beach it is definitely waterfront but it is rocks and deep water - not ideal or safe for young children.

Lovely big family room, right on the Lapad boardwalk. Lovely pool and spa.

This is not a 5 star hotel- rooms are lovely and it is immaculately clean. Buffet is small and extremely limited and tepid food offerings , not really any staff either - the evening staff are not impolite but give the impression that they didn’t care whether you were there or not ! There was only one member of staff - a young lady ( sorry I didn’t get her name) who worked in the Vista restaurant who actually smiled ! Lucky if we got one drink ordered at dinner and it generally arrived after we had eaten . I paid for full board but mostly ate out. The whole hotel is really lacking in any ambience and it’s like the staff have had no training whatsoever in hospitality. Sun beds were being taken away from the pool area one day whilst we were eating our lunch as a ‘storm’ was coming - it never happened but they never put the beds back out ? Also no pool service - they have missed a trick there. The promenade that goes in front of the hotel to the main town centre is lovely and was a nice walk in the evenings however step outside the front of the hotel and it’s like a weird mix of concrete buildings and derelict shops and restaurants, just not a very nice area and way overpriced . I have travelled extensively with my family and we are in the hospitality trade so I rarely moan as I personally know how hard it is but this hotel is lacking in any kind of character and customer service … wish I had booked a small independent hotel in the old town instead

Amazing stay and very good resort for family holiday nice beach coast and beautiful swimming pool

Beautiful area, great facilities - doesn’t feel crowded, big comfortable rooom for family of four. Very friendly and helpful staff. Prices in the hotel restaurants a bit stiff.