Real InterContinental Costa Rica at Multiplaza Mall, an IHG Hotel

About the hotel

Along with 4 restaurants, this smoke-free hotel has 3 outdoor pools and a full-service spa. WiFi in public areas is free. Additionally, a health club, a bar/lounge, and a poolside bar are onsite. Housekeeping is available on request.

Nearby attractions

Located in San Rafael, Real InterContinental Costa Rica at Multiplaza Mall is connected to a shopping center. National Theater and National Museum of Costa Rica are cultural highlights, and travelers looking to shop may want to visit Multiplaza Mall Escazu and Avenida Escazú. Traveling with kids? Consider Refugio Animal de Costa Rica, or check out an event or a game at Estadio Nacional. Guests love the hotel's central location.

Popular amenities

Family friendly

3 outdoor pools

Babysitting (surcharge)

Children's pool

Free cribs/infant beds

Laundry facilities

Snack bar/deli

Soundproofed rooms

Wifi

Available in all rooms: free wifi

Available in some public areas: free wifi

Food and drink

1 poolside bar and 1 bar

4 restaurants

Buffet breakfast available for a fee daily 6:00 am–10:30 am: crc 16500 for adults and crc 8250 for children

Room service available

Spa

11 treatment rooms

Aromatherapy

Body scrubs

Body treatments

Body wraps

Couples treatment room(s)

Facials

Manicures and pedicures

Massage - swedish

Massage - deep-tissue

Massage - prenatal

Massage/treatment rooms

Sauna

Spa open daily

Steam room

Turkish bath/hammam

Guest services

24-hour front desk

Concierge services

Daily housekeeping

Dry cleaning service

Hair salon

Laundry facilities

Luggage storage

Multilingual staff

Porter/bellhop

Tour/ticket assistance

Wedding services

Accessibility

Accessible bathroom (select rooms)

Braille signage

Handrails in stairways

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

In-room accessibility (select rooms)

Roll-in shower (select rooms)

Stair-free path to entrance

Visual fire alarm

Well-lit path to entrance

Wheelchair-accessible business center

Wheelchair-accessible concierge desk

Wheelchair-accessible fitness center

Wheelchair-accessible lounge

Wheelchair-accessible parking

Wheelchair-accessible path of travel

Wheelchair-accessible path to elevator

Wheelchair-accessible public washroom

Wheelchair-accessible registration desk

Wheelchair-accessible restaurant

Wheelchair-accessible spa

Wheelchairs available on site

Things to do

24-hour fitness center

24-hour pool access

3 outdoor pools

Children's pool

Full-service spa

Private picnics

Sauna

Shopping mall

Spa tub

Steam room

Outdoor

Garden

Pool sun loungers

Pool umbrellas

Terrace

Conveniences

Atm/banking services

Ballroom

Banquet hall

Elevator

Front-desk safe

Gift shop/newsstand

Reception hall

More

Couples dining

Renovated entire property - march 2020

Romance packages available

Smoke-free property

Tv in lobby

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Nearest Airport

Juan Santamaria International Airport

8 km from this hotel

Reviews that mention...

All reviews (1)staff (1)parking (1)dining (1)

Family Reviews

for Real InterContinental Costa Rica at Multiplaza Mall, an IHG Hotel

1 out of 5 stars

1 reviews

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We have selected a sample of reviews which reflect what families have said about Real InterContinental Costa Rica at Multiplaza Mall, an IHG Hotel

Latest reviews (1)

R

RICHARD

12 Jul 2023 - 13 Jul 2023

reviewed on travelocity

1 out of 5 stars

We had a huge family dinner in their restaurant. A big rat wandered through the facility. I had a reservation, with children and they weren’t able to give us two rooms even on the same floor. The parking ticket wouldn’t work to get out of the lot, so I took extra time, and I had to get an attendant to help me get out of the parking lot. There was trash piled outside our door on arrival which stayed there all through our stay Definitely not worth the money. Front desk staff at check-in—Oscar—very unhelpful