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Sheraton San Jose Hotel, Costa Rica

4 star hotel
Kids stay free
Connecting rooms
9.2/10 Wonderful
(1006 verified Hotels.com guest reviews)
See verified family reviews (2)

About the hotel

Along with 3 restaurants, this smoke-free hotel has a casino and an outdoor pool. Free WiFi in public areas and free self parking are also provided. Other amenities include 2 bars/lounges, a fitness center, and a poolside bar.

Nearby attractions

Located in San Rafael, Sheraton San Jose Hotel, Costa Rica is connected to a shopping center. The area's natural beauty can be seen at Sabana Park and National Park, while Museum of Costa Rican Art and National Theater are cultural highlights. Check out an event or a game at National Stadium of Costa Rica, and consider making time for Spirogyra Butterfly Garden, a top attraction not to be missed. Be sure not to miss outdoor adventures like mountain biking, ziplining, and ecotours.

Popular amenities

Family friendly

Laundry facilities
Outdoor pool
Soundproofed rooms

Wifi

Available in all rooms: free wifi and wired internet
Available in some public areas: free wifi

Food and drink

2 bars/lounges and 1 poolside bar
24-hour room service
3 restaurants and 1 coffee shop/cafe
Coffee/tea in common area(s)

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Tour/ticket assistance
Turndown service
Wedding services

Accessibility

Accessible bathroom (select rooms)
Braille signage
Height-adjustable showerhead
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility
Lever door handles
Low-height electrical outlets in bathroom
Low-height view port in door
Roll-in shower (select rooms)
Transfer shower
Visual fire alarm
Wheelchair-accessible business center
Wheelchair-accessible fitness center
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible pool

Things to do

Billiards/pool table
Fitness center
Outdoor pool

Outdoor

Pool sun loungers
Rooftop terrace

Conveniences

Atm/banking services
Elevator
Free newspapers in lobby
Front-desk safe

More

140 casino slot machines
19 casino gaming tables
Casino (193752 square feet of space)
Casino vip room
Smoke-free property
Tv in lobby

Nearest Airport

Airplane
Juan Santamaria International Airport
8 km from this hotel
map

Reviews that mention...

Family Reviews

for Sheraton San Jose Hotel, Costa Rica
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

2 reviews

Review data

5 star reviews

50%

4 star reviews

0%

3 star reviews

50%

2 star reviews

0%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Sheraton San Jose Hotel, Costa Rica

Latest reviews (2)

A

Alison

22 Apr 2024 - 23 Apr 2024
reviewed on expedia

3 out of 5 stars

The staff was very helpful and kind. The food was delicious at breakfast. However, my family and I were very disappointed that we were not told of a Safari Party prior to us checking in. That was not the vibe of the hotel we were looking for. We were looking for quiet and comfortable like we have always experienced at this hotel in the past. While we were told of the party the night of, there was nothing we could do at that point. It was difficult to navigate from the entrance to the elevators, and to the casino due to the large amount of people. Having been informed of this event prior to checking in, would have been very helpful.
J

Jacqueline

28 Jun 2022 - 3 Jul 2022
reviewed on hcom

5 out of 5 stars

I truly enjoyed my stay at the Sheraton after a week living in the Costa Rican jungle for a retreat. The space is beautifully designed and immaculate. It is very modern and customer service is amazing. We had the large junior suite with a balcony and it was spacious and very comfortable. I also liked the modern gym and how there are restaurants and a mall in walking distance. My only complaint is that there are few snacks available outside of the mini-bar in your room. If you don’t eat at their restaurant or you don’t have your own snacks, you will be hungry. The free breakfast is awesome but the restaurant is only ok in terms of food quality. I would give it a 3/5 stars. Other than that, this is excellent choice in San Jose.
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