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Esperanza
13 Aug 2024 - 19 Aug 2024
reviewed on hcom
5 out of 5 stars
This was one of the recommended hotels for the Pan American Fencing Championships in which I was a participant. My room was spacious, clean and quiet. The hotel staff was helpful in recommendations and arranging excursions on my days between events. The breakfast buffet was great with lots of selections, and dinner menu was also great. Location made it easy to get to the fencing venue and downtown San José. It has a pool in which one could swim laps (not just for kids to splash around in) a jacuzzi and a workout room. Would definitely stay here again
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Julie
15 Dec 2023 - 20 Dec 2023
reviewed on expedia
4 out of 5 stars
The hotel was great. The hot tub was broken and did not work. This was a huge bummer for my family. The pool was too cold to swim in without the hot tub. The pool area is really nice! Super nice gym! The staff is very friendly and helpful!! The restaurant was good!
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Ricky
2 Dec 2023 - 4 Dec 2023
reviewed on hcom
4 out of 5 stars
Very safe area; Front desk 5 star
Customer service 4 star
Restaurant breakfast ok, room carpet is old
Menu food very good
Waiting brought wrong order and forgot one order Too many kids running wild in the hotel gym and pool unsupervised
Underage in the gym and pool
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Emily
20 Oct 2023 - 21 Oct 2023
reviewed on expedia
5 out of 5 stars
Our family loves this hotel and stays here anytime we have to go to San Jose. There is a great gym and pool area and the breakfast is delicious. The location is amazing and so easy to get to all our favorite stores. I highly recommend staying here!
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John
29 Aug 2023 - 1 Sept 2023
reviewed on expedia
5 out of 5 stars
It was the upmost pleasure staying at the property. The food was amazing even went above and beyond provided vegan options for my family . The amenities the hotel profiveds are great pool heated , generous free breakfast, and on top very friendly staff with can do attitude. I highly recommend and will be back on my next trip to costa rica .
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Ramon
22 May 2023 - 27 May 2023
reviewed on hcom
1 out of 5 stars
Hotel looked awesome from far away. Inside under construction at bottom floor level. Street sid has not much safe tourist activities large factory on same street. Not worth the money, got junior suite, faces a canyon w scrap yard.
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Trevor
10 Oct 2022 - 15 Oct 2022
reviewed on travelocity
3 out of 5 stars
Nice property. However, it took reception reception over two hours to provide me with an proper costa rica electronic receipt. I requested one from reception one hour prior to checkout, and then arrived to checkout and had to wait another hour with my wife and two children in the lobby until they were able to provide me with a proper receipt.
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Mario
18 May 2022 - 19 May 2022
reviewed on travelocity
5 out of 5 stars
The location is not perfect for walkers, you do need a car to come to this property, it is a bit hidden within the highway, anyhow, you feel cozy and away from the busy Escazu area, so to me, that is a plus. I am quite happy, I booked a junior suite so I guess they do not have an upgrade for this room.
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Invalid Date - Invalid Date
reviewed on expedia
5 out of 5 stars
Stayed one night after arriving in Costa Rica. The grandkids loved the breakfast buffet (PS. so did I)