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DoubleTree by Hilton Cariari - San Jose Costa Rica

4 star hotel
Kids stay free
9/10 Excellent
(1007 verified Hotels.com guest reviews)
See verified family reviews (14)

generated by AI based on family reviews

Overview

The DoubleTree by Hilton Cariari in San Jose, Costa Rica is a welcoming hotel for families. Guests consistently praise the friendly and helpful staff, who create a warm and family-oriented atmosphere. The hotel boasts a large pool that is a major hit with children, and while some amenities may be slightly dated, the overall experience is positive. A delicious breakfast is included, and there's a convenient nearby grocery store. For those seeking extra comfort, the two-bedroom suites offer access to a VIP lounge with complimentary breakfast and happy hour.

Guest highlights

The incredibly friendly and helpful staff who make guests feel welcome
The large pool, perfect for keeping children entertained all day
The delicious breakfast with a wide variety of options
The convenient location near a grocery store

About the hotel

This smoke-free hotel features a full-service spa, a casino, and an outdoor pool. Free WiFi in public areas, free self parking, and a free airport shuttle are also provided. Other amenities include a restaurant, a 24-hour fitness center, and a bar/lounge.

Nearby attractions

Next to a golf course and in the business district, DoubleTree by Hilton Cariari - San Jose Costa Rica is in an area with good airport proximity. National Theater and National Museum of Costa Rica are cultural highlights, and travelers looking to shop may want to visit Oxígeno Human Playground and City Mall. Traveling with kids? Consider Ojo de Agua Spa Park and Amusement Park San Jose.

Popular amenities

Family friendly

Children's games
Children's pool
Children's toys
Cribs/infant beds (surcharge)
Dvd player
Laundry facilities
Outdoor pool
Rollaway/extra beds (surcharge)
Snack bar/deli

Wifi

Available in all rooms: free wifi, wired internet (usd 9.95)
Available in some public areas: free wifi

Food and drink

1 restaurant and 1 coffee shop/cafe
1 swim-up bar, 1 poolside bar and 1 bar
24-hour room service
Buffet breakfast available for a fee daily 6 am–10 am: usd 22 per person

Spa

Aromatherapy
Body scrubs
Body treatments
Body wraps
Facials
Manicures and pedicures
Massage - deep-tissue
Massage - hot stone
Spa open daily

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Free grocery shopping service
Hair salon
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Tour/ticket assistance
Wedding services

Accessibility

Accessible bathroom (select rooms)
Grab bar near toilet
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility
Low-height counter and sink
Stair-free path to entrance
This property does not have elevators
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible parking
Wheelchair-accessible registration desk

Things to do

18 holes of golf
24-hour fitness center
Billiards/pool table
Children's pool
Full-service spa
Golf driving range
Outdoor pool
Sauna
Spa tub

Outdoor

Garden
Pool sun loungers
Pool umbrellas
Terrace

Conveniences

Atm/banking services
Banquet hall
Free newspapers in lobby
Front-desk safe
Gift shop/newsstand

More

4 casino gaming tables
7 casino slot machines
Casino (3767 square feet of space)
Casino vip room
Romance packages available
Smoke-free property
Tv in lobby

Nearest Airport

Airplane
Juan Santamaria International Airport
6 km from this hotel
map

Reviews that mention...

Family Reviews

for DoubleTree by Hilton Cariari - San Jose Costa Rica
star-fullstar-fullstar-fullstar-fullstar-empty

4.5 out of 5 stars

14 reviews

Review data

5 star reviews

71%

4 star reviews

7%

3 star reviews

7%

2 star reviews

14%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about DoubleTree by Hilton Cariari - San Jose Costa Rica

Showing 1 - 10 of 14 reviews

Latest reviews (14)

K

Kevin

15 Apr 2024 - 18 Apr 2024
reviewed on hcom

5 out of 5 stars

This was my kind of place. Visually very inviting and cozy. Lots of rustic wood and stone construction. Rooms were very quiet - if there was someone staying in the rooms on either side of me, I never heard them. The food and was good and the service was excellent. Would love to return to this hotel with my family for a vacation stay.
C

Chantal

29 Mar 2024 - 1 Apr 2024
reviewed on expedia

5 out of 5 stars

This hotel was amazing! The staff as so helpful and welcoming. They made you feel like family. Will definitely be back!
K

Kelly

25 Mar 2024 - 30 Mar 2024
reviewed on expedia

5 out of 5 stars

Wow! The double tree exceeded my expectations. I read the reviews before I came but was still a bit skeptical it would just feel like a hotel rather than a resort which I originally was hoping to book but most resorts were full for the large group that we had. The pool is amazing! The pool bar was awesome with fun music playing in the background. The kids loved the pool and were in it all day long. The only thing I would recommend would be to add some more lounge chairs. The breakfast included was delicious and offered a variety of options. Come to my surprise an added bonus of a casino. I read there was a small casino but I just assumed it was a few slots and that’s it but they had actual black jack tables etc. staff was friendly and helpful! Excellent hotel!!
M

Michael

3 Aug 2023 - 4 Aug 2023
reviewed on travelocity

5 out of 5 stars

Friendly staff, great service & food. Clean rooms, great pool, family friendly.
L

Lijuan

28 Jun 2023 - 10 Jul 2023
reviewed on travelocity

5 out of 5 stars

That is very good place our family to stay in Costa Rica. We like their breakfast and people very friendly. Around the hotel, there are very cool restaurants and shopping center. Our family are very happy to our vacation.
G

Gary

27 May 2023 - 3 Jun 2023
reviewed on travelocity

3 out of 5 stars

Staff was very nice but very difficult to get service. We often waited for 45 minutes or longer for service. The tile in our bathroom was broken and in obvious need of repair. The water temperature was difficult to control going from hot to cold quickly. I really overall liked the property but it was not enjoyable to use the pool bar. It was well stocked but never had a bartender. Our kids wanted to play pool but the table was frequently converted to a buffet table so amenities were a bit scarce to enjoy. It made it a better decision to leave the property instead of taking a relaxing day in the pool and restaurant area. I would recommend the hotel to sleep as it is comfortable, but recommend finding activities off site if looking for a leisurely day during your vacation.
K

Kristina

30 Apr 2023 - 1 May 2023
reviewed on travelocity

2 out of 5 stars

The service at the bar was awful. We ate dinner in the bar and had horrible service. Incredibly slow and with zero friendliness. We were nice and expected to be treated the same way. Then we were kept awake all night because some kid soccer players across the hall were knocking on doors all night. The bellhop was helpful and the front desk was nice.
R

Ronald

15 Mar 2023 - 16 Mar 2023
reviewed on travelocity

5 out of 5 stars

The entire Doubletree staff treats you like family!
K

Kate

11 Mar 2023 - 13 Mar 2023
reviewed on travelocity

5 out of 5 stars

Excellent stay after a long travel day. We had time to relax and reset before the second lag of our journey. Service was great. Staff were helpful and attentive. The grounds were beautiful and well cared for. The pool and some of the room features were a bit dated, but our kids loved the pool and it kept them busy for hours. Grocery store a 1 minute walk away. Restaurant on site was quite good but expensive. We were able to take advantage of the VIP lounge (we have 3 kids so had to get a 2 BR suite which qualified us) which got us free breakfast and a happy hour. Both experiences were very good. Would absolutely love to come back here if visiting costa rica again.
M

Mary Lynne

Invalid Date - 7 Jan 2023
reviewed on travelocity

5 out of 5 stars

It was a really nice hotel. Great for family.
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