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Kirsty
7 Apr 2024 - 9 Apr 2024
reviewed on expedia
5 out of 5 stars
Amazing hotel. Hot springs were lovely. Hotel staff were very friendly. Near the yoga area there is a frog pond that comes to life in the evening. A huge hit with the kids. Hotel staff also pointed out sloths and different birds. Morning buffet was delicious. Rooms were clean and beds comfortable. We would stay here again for sure!
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jennifer
22 Feb 2024 - 23 Feb 2024
reviewed on expedia
5 out of 5 stars
The wildlife on the property, the tranquility of the surrounding forest, the relaxing thermal pools, the nature trail, incredible breakfast, friendly staff, gorgeous cabin, large spacious bathroom. Loved this slice of tropical paradise! 3 thermal pools with differing temperatures made it more comfortable for each of my family members to have their prefered temperature.
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Davida
29 Jan 2024 - 6 Feb 2024
reviewed on expedia
5 out of 5 stars
Stayed 8 days with Hotel Kokoro and it was absolutely wonderful. Saw a diversity of guests: young & elderly couples, families with young kids, and international guests.
The staff was friendly and kind. Everyone we interacted with spoke multiple languages including English. Every day there was maintenance of the property, ensuring cleanliness of the pools, tidiness of the walkways, and attention to the beautiful landscaping.
This hotel was really charming because the lodging is nestled into the natural environment of the surrounding rainforest/jungle. There is a clear and epic view of Mount Arenal and it's possible to book a room with a patio facing it.
Our stay included breakfast every morning. Each meal for the duration of our stay included some variation of eggs, beans & rice, plantains, and cooked vegetables. Pancakes, bread, butter, juice, and water were also served every morning with fresh fruit such as pineapple, watermelon, and papaya. Overall it was very satisfying (buffet style).
The last week of January leading into the first week of February, there were mild rainy days. Most of the rain fell at night, but the temps stayed above 75 degrees in the daytime. Very pleasant. The sunny days were perfect for poolside and walking the jungle trail on the property.
As for the hot springs... they appear an unusual color from the other springs you may encounter in La Fortuna, however they were very pleasant to use and didn't seem to have anything wrong with them.
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Gloria
4 Jan 2024 - 5 Jan 2024
reviewed on expedia
5 out of 5 stars
Beautiful hotel, all the surroundings is just amazing with amazing views of the volcano Arenal, but what really makes the difference is the people who works here. The service is amazing. They are very friendly and will go above and beyond to accommodate your needs. A big shout to Yath and Alexa, they were the best host I have ever had. They treat you like family. Please don’t hesitate, and book this hotel.
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Sreevalli
18 Dec 2023 - 21 Dec 2023
reviewed on travelocity
5 out of 5 stars
It is an amazing scenic family managed property. Staff is very friendly and super nice.
Free breakfast is excellent. Lunch and dinner options are limited for vegetarians and vegans but the few available are very tasty.
It is a full rain forest scenery. It did rain every morning while we were there and it was so peaceful and serene.
The room is cabin style room so you are kind of with nature. I was not a fan but my daughter loved it. She son learned she can't leave for lying around or and will also share the food.
Only suggestion i would make is to improve the tourism options. We did not get many options for things to do there. We did arenal mountain hike and visited mystik mountain but did not even know about the waterfall so did not do that.
Maybe having a guide to plan our stay would help.
Though there were things we missed doing... Overall we had a very relaxed stay.
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carol
5 Dec 2023 - 9 Dec 2023
reviewed on travelocity
5 out of 5 stars
My family and I throughly enjoyed our stay at Hotel Kokoro! It is a peaceful, quiet, space which is set back from the main road and surrounded by a beautiful garden. We came to Costa Rica to see the amazing birds and wild animals. We saw our first tree sloths at Kokoro and more exotic birds on the grounds of this hotel than on any of our tours. By day we were serenaded by birds and at night by the song of tree frogs.
It is a great place to relax after an exciting day out exploring nature. The pool, the natural hot mineral soaking pools, the massages, and other spa treatments certainly add to the experience.
The staff were friendly, welcoming, knowledgeable and helpful. We felt like we were visiting with family.
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Courtney
22 Dec 2022 - 24 Dec 2022
reviewed on hcom
5 out of 5 stars
We absolutely loved staying at Kokoro. We are a family of five and had a cabin that fit us very well. The cabins are somewhat rustic, so set your expectations, but they were clean and comfy. The grounds are gorgeous! You are right in the jungle and there is a fun, shirt nature trail. I thought the free breakfast was delicious. The best part was the service. The owners and workers were so kind and you can tell they really try to make you feel comfortable. We never did the hot pools, as we were busy and did a tour that used other hot pools, so I can’t speak to that part. Overall, it was a great experience, and I would go back.
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Elizabeth
Invalid Date - 23 Dec 2022
reviewed on travelocity
5 out of 5 stars
This experience was wonderful. It is a good value for the money. The family lodging met all of our expectations and the Hot Springs were wonderful. The staff is very friendly and take care of all of your needs.
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Ruqiao
Invalid Date - 21 Dec 2022
reviewed on travelocity
4 out of 5 stars
We stayed at a very cute family size cabin. The front porch face directly to volcano Arenal, it is so nice to sit on the porch enjoy the beautiful scenery. The property has three hot spring pools, very nice for relaxing. There is also a trail on the property. The breakfast was pretty nice, the surrounding area of the property are well maintained and cute for walk around. The only complain I have is that the light in the room are not bright, so inside the room is kind of dark.
A
25 Jan 2024 - 27 Jan 2024
reviewed on hcom
5 out of 5 stars
We had a wonderful stay. We loved the hot spring and all the wildlife on the hotel campus. The hotel owner and her family were so kind and helpful when our shuttle unexpectedly canceled on us, arranging for a ride to get us to San Jose.