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Courtyard by Marriott Quebec City

4 star hotel
Kids stay free
Connecting rooms
9/10 Excellent
(1069 verified Hotels.com guest reviews)
See verified family reviews (12)

generated by AI based on family reviews

Overview

The Courtyard by Marriott Quebec City offers a pleasant stay for families. While some reviews mention issues with room allocation and service inconsistencies, many families praise the hotel's cleanliness, polite staff, and comfortable rooms with features like USB chargers. The presence of a small indoor pool is a plus for families with young children, particularly during inclement weather. The hotel's proximity to a supermarket and fast-food restaurants adds to its convenience. Families should note that a car is recommended to explore the area fully, but a shuttle service to Old Quebec is available.

Guest highlights

The clean and modern rooms.
The friendly and polite staff.
The convenient location near amenities like supermarkets and restaurants.
The small indoor pool, great for children.

About the hotel

Along with an indoor pool, this smoke-free hotel has a restaurant and a 24-hour fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite. Change of towels is available on request.

Nearby attractions

Courtyard by Marriott Quebec City is located in Les Rivieres, a neighborhood in Québec City, and is in a shopping district and near the airport. Looking to enjoy an event or a game? See what's going on at Videotron Centre or Pepsi Coliseum. Spend some time exploring the area's activities, including outlet shopping.

Popular amenities

Family friendly

Free cribs/infant beds
Grocery/convenience store
Indoor pool
Laundry facilities
Microwave
Mini-fridge
Snack bar/deli
Soundproofed rooms

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

1 bar
1 restaurant and 1 coffee shop/cafe
Full breakfast available for a fee daily 6:30 am–11:30 am: cad 8-14 for adults and cad 5-10 for children

Guest services

24-hour front desk
Change of towels (on request)
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Tour/ticket assistance
Turndown service

Accessibility

Accessible bathroom (select rooms)
Braille signage
Grab bar near toilet
Handrails in stairways
Height-adjustable showerhead
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Lever door handles
Low-height door lock
Low-height electrical outlets in bathroom
Portable shower seat
Roll-in shower (select rooms)
Stair-free path to entrance
Transfer shower
Visual alarms in hallways
Well-lit path to entrance
Wheelchair-accessible business center
Wheelchair-accessible fitness center
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant

Things to do

24-hour fitness center
Access to nearby health club
Indoor pool

Conveniences

Elevator
Free newspapers in lobby
Front-desk safe
Grocery/convenience store
Library

More

Smoke-free property
Tv in lobby

Nearest Airport

Airplane
Jean Lesage International Airport
9 km from this hotel
map

Reviews that mention...

Family Reviews

for Courtyard by Marriott Quebec City
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

12 reviews

Review data

5 star reviews

50%

4 star reviews

17%

3 star reviews

17%

2 star reviews

17%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Courtyard by Marriott Quebec City

Showing 1 - 10 of 12 reviews

Latest reviews (12)

C

Christine

29 Jun 2024 - 2 Jul 2024
reviewed on hcom

3 out of 5 stars

The service was not good. We booked 2rooms more than 2weeks prior to our trip. When we got there we were told that the rooms wouldn’t be on the same floor, since we were split between the children we asked if they could try and were refused flat out. Front desk not friendly staff. We requested extra blankets 3times over 4days and didn’t get it. Not worth the price and not the service received at other Courtyard Marriott. Disappointing!
J

Joseph

22 Jun 2024 - 27 Jun 2024
reviewed on expedia

4 out of 5 stars

Nice hotel, nice staff, the area is industrial, not the best for a family vacation. The room gets cleaned every two days which isn’t great. The price was good but you need a rental car to get around . The restaurant was good. Good value for the dollar just make sure to rent a car, public transit is infrequent. 3 out of 5.
W

Walli

19 May 2024 - 20 May 2024
reviewed on expedia

5 out of 5 stars

Hotel was very nice and clean Staff were very polite room was beautiful Comfortable bed Plenty of USB charger Close to supermarket and Fast food restaurants I would definitely recommend this hotel to friends and family
J

Julien

25 Dec 2023 - 29 Dec 2023
reviewed on expedia

5 out of 5 stars

Easy parking. Convenient to go around town (if you have a car). Small indoor pool is great for kids (especially in the winter or bad weather.
b

beyhan

2 Dec 2023 - 4 Dec 2023
reviewed on expedia

4 out of 5 stars

It’s very nice I enjoyed the hotel and the staff but it was far from the downtown Quebec if you have a car it’s affordable and great hotel to stay there’s big mall within five minutes great for kids big playground and even skating ring.
A

Alice

27 Aug 2023 - 29 Aug 2023
reviewed on orbitz

5 out of 5 stars

Overall, everything was great with our stay. We had our 1, 2, and 3 year old children with us in the suite, so we really liked that there was a separate bedroom.
J

John

24 Aug 2023 - 26 Aug 2023
reviewed on orbitz

5 out of 5 stars

I brought my daughter and college-age grandchildren to tour the areas around Quebec for a week. We ended the tour at the Marriott and we’re very pleased with the rooms, and especially happy to find the hotel provided a shuttle service into Old Quebec. We totally enjoyed wandering the streets there without the worry of driving in and parking. Wonderful stay!
S

Shawn

14 Jul 2023 - 15 Jul 2023
reviewed on orbitz

5 out of 5 stars

My family and i really enjoyed are stay. Very clean modern. Friendly staff..
M

Michel

Invalid Date - 5 Jan 2023
reviewed on orbitz

3 out of 5 stars

Overall, the property is fine. Free parking. Room was a good size. We found the bed a little too soft. Unfortunately, we had two issues that they didn’t fix: 1- The fridge made some noise and they never replaced it. It was also plugged to an outlet controlled by a light switch near the door (not the master) so when we shut the lights, the fridge also shut down… 2- Cold water was burning hot. When we complained, they said there’s some issues with the plumbing where the hot and cold water pipes are too close together so we had to turn the cold water tap on for many minutes before getting cold water. It’s dangerous if you have kids and my daughter did burn herself using it. Hot water was also very hot.
M

Marichu

6 Jan 2023 - 8 Jan 2023
reviewed on orbitz

2 out of 5 stars

I like the room and living room but tge connecting door is not sound proof the room beside out room hears the kids playing normal talking not screaming and the internet connection is so limited. We need to reconnect all the time and it says we reach the maximum number of equipment or gadgets, that’s why they need to give us another password and username. The second night we got there in our room my username and password didn’t work, so same thing I need to call again 😩
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