Holiday Inn Express & Suites Kingston Central, an IHG Hotel

Good location in the middle of many amenities including Landmark movies, Dairy Queen, Starbucks, McDonalds, Arby's, etc. parking is limited at night and shared with two other inns. Room was very large, beds comfortable, a little hard to adjust the temperature, thus a little cold. Breakfast included: pancakes, yogurt, some warm options such as inlets and bread. Wish the dining area was larger for the influx in the morning. The elevators are limited, only one working and took a while to go up and down Overall: Good option for families and a quick stop. Quiet.

It was perfect for a family! The kitchenette, pool, hot tub and huge variety of food for breakfast was a huge plus. Staff was incredibly thoughtful and friendly, especially to our kids.

Great place for the family, although you feel you're in the middle of a power center.

We planned a weekend getaway in Kingston for a day of shopping, dining and a lovely evening at our hotel followed by a slow, pleasurable drive home the next day. Kingston did not disappoint on the shopping and dining; however, our hotel stay was horrible. In addition to the other guests, there was a young sports team staying at the hotel. While the parents of the players were having a party in the hotel lobby, the children were left unsupervised upstairs running the halls screaming and ringing room doorbells. I contacted the front desk about stopping this behaviour so we could all get a good night’s sleep. They promised it would be rectified but failed to control the kids and the parents. Subsequent calls to the front desk did nothing to solve the issue. By now, we were wide awake and quite upset so we decided to leave and make the 2.5 hours drive home. The hotel staff did a terrible job of providing us with a quiet place to get a good night’s sleep which we feel is a reasonable expectation of a hotel.

Too many things went wrong. The halls were full of kids and adults til 11:30. I had to call twice to the front desk to get it to stop. The room wasn’t really clean. Even the garbage wasn’t emptied from the previous people. The toilet barely flushed. I’m pretty disappointed for spending over $300 on this room.

I enjoyed my stay . Super clean. Many Breakfast choices and was pleased to see Oat Milk so that my grand daughter could have her cereal. The Pool area knocked my breathe away with the fumes of Chlorine. Eyes were burning and the kids swimming all ended up coughing. I do suggest the hotel add a streaming program so that I could set up the kids with a movie before bed. Overall a good stay and would visit again.

Rooms are great, staff is wonderful. Only issue was pool was very chlorinated (prob because of March break) but it burnt my eyes and made all the kids cough as soon as they went under the water.

Rooms were spacious and clean. Breakfast was very good and sufficient with hot food and bakery A bit noisy as there were lots of kids around which gave the place an energetic feeling.

I absolutely love this place, just kids running up and down the halls not so much

Very kind & accommodating to us & our kids.