Holiday Inn Express & Suites Chatham South, an IHG Hotel

Upon arrival the top three floors are fully under construction like when I say that, it didn’t have windows!!!! No notice of this!!! Got there and fully sold old with baseball tournament, 15-16 year olds running all over the hotel until after we complained and after midnight!! We came back to our room to weed being smoked next room and was seeping into our room with kids that’s just terrible! They left garbage all over the hall ways. Also power completely went out entire hotel so no air, lights, breakfast which was one of the reasons we booked there! We got up at like 5am and had to wake kids to leave because of totally terrible stay!!!! I would like ALL MY MONEY BACK!!!! the place was expensive to begin with and all these things Please have someone contact me via email or phone 905-334-7910!!!! I expect a response so this doesn’t need to be put on social media!!!!

Competent staff. Fine midrange hotel. Excellent breakfast. Hotel wasn't full yet the 4th floor was. Lots of kids equal lots of noise. Our adjoining room kids up till 1am. Scatter the occupants

Our stay was good, but I find they place all individuals staying there on the same floor, which makes sense for efficiencies, but can be noisy if you have children that are trying to sleep and people come back from the casino late and are loud.

Love it . Needed a getaway night from all the chaos. Spend a romantic time with my man who been working very hard and deserve time off from his feet to relax and also spending family time together with the baby.

Tasty breakfast with good choices. Convenient for our night venue, not far from stores. Good parking. Quick and friendly check in. Found the pool very noisy, only 4 kids in there but because it is small with low ceiling, sounded like 40 kids. Water warm.

Stay was booked for 2 of our family. Should have booked a handicap room for them - -however they were able to stay in main floor…they found the toilets were very low. The breakfast aside from cereal/bagels etc was not hot at all and they were very disappointed in not being able to enjoy a hot breakfast. The beds were comfortable but were a challenge because of the height.. but if booking again perhaps a handicap room would have had lower height beds. Next time…

We loved staying at this property because our kids enjoyed the room, the pool, and the fantastic nearby restaurants. We love this town, as well - great place to stay!

Staff is very friendly and helpful. We stayed in the 1 bedroom suite. Perfect size for family with the pull out sofa in the living room. Microwave and mini fridge perfect for snacks and light meals. Very clean.