Four Points by Sheraton Cambridge Kitchener, Ontario

It was noisy due to the number of kids hockey teams. I don’t enjoy walking in and seeing parents drinking alcohol and hanging out in the lobby area. Thankfully the kids stopped running the halls by 10:30 pm or so. There was a large fan drying carpet outside my room so that was noisy. And there was only one elevator working and the hockey bags meant limited passengers could use the elevator at one time.

Good hotel for family or couples. Room has microwave which was useful.

One of our favourite places to stay while visiting family in Cambridge. Staff is over-the-top amazing, restaurant on site is fabulous & a pool for the kids. Perfect

when i arrived late around 6-7 and expedia had the incorrect dates and i was so grateful that the check Lady (east Indian origin i believe) was very pleasant to work with and she got it all solved. In the morning the Philipino Lady (i think ) I could not read their name badges from the counter and she was very solutions driven and takes ownership of the question. The housekeeping staff very good attitude and pleasant. i knew my room was to be cleaned the following day and yet she was happy to help me exchange the wet towels (east indian lady ) and the Afro Canadian lady (likely from Caribbean ) i did not ask her name had an excellent customer service attitude. Excellent customer service expderience. The lady at the front desk around 5-6 on wednesday was great. She checked me out quickly as i had to leave to visit my very close family member in the emergency room at a Toronto hospital and i go there in time . Great customer service experience

This hotel is currently under construction. Nowhere is this noted - expedia or otherwise. Only ONE elevator is working. We were in town for a kid's softball tournament. The hotel was SOLD OUT and full of families with luggage, wagons, kids, and STUFF and there was ONE lonely elevator. BRUTAL.