Holiday Inn Express Hotel & Suites Brockville, an IHG Hotel

About the hotel

This smoke-free hotel features an indoor pool, a 24-hour fitness center, and a 24-hour business center. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a conference center, a business center, and a meeting room.

Nearby attractions

Holiday Inn Express Hotel & Suites Brockville, an IHG Hotel is located in Brockville. The area's natural beauty can be seen at Brockville Long Swamp Fen Provincial Park and Thousand Islands National Park, while Brockville Arts Centre and Brockville Museum are cultural highlights. Spend some time exploring the area's activities, including kayaking, sledding, and golfing.

Popular amenities

Family friendly

Indoor pool

Laundry facilities

Wifi

Available in all rooms: free wifi and wired internet

Available in some public areas: free wifi and wired internet

Food and drink

Free on-the-go breakfast available daily 7:00 am–10:00 am

Guest services

24-hour front desk

Daily housekeeping

Dry cleaning service

Laundry facilities

Luggage storage

Multilingual staff

Accessibility

Accessible bathroom (select rooms)

Assistive listening devices available

Braille signage

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

In-room accessibility (select rooms)

Roll-in shower (select rooms)

Wheelchair accessible (may have limitations)

Wheelchair-accessible path to elevator

Wheelchair-accessible registration desk

Things to do

24-hour fitness center

Indoor pool

Conveniences

Atm/banking services

Elevator

Free newspapers in lobby

Front-desk safe

More

Fireplace in lobby

Smoke-free property

Show less...

Nearest Airport

Ottawa Macdonald-Cartier International Airport

81 km from this hotel

Reviews that mention...

All reviews (20)clean (9)staff (6)pool (7)accesibility (1)dining (1)parking (1)sleeping arrangements (1)location (3)

Family Reviews

for Holiday Inn Express Hotel & Suites Brockville, an IHG Hotel

4 out of 5 stars

20 reviews

Review data

5 star reviews

40%

4 star reviews

45%

3 star reviews

10%

2 star reviews

5%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Holiday Inn Express Hotel & Suites Brockville, an IHG Hotel

Showing 1 - 10 of 20 reviews

Latest reviews (20)

J

Julie

26 Jul 2024 - 28 Jul 2024

reviewed on hcom

4 out of 5 stars

House cleaner were above average and left stuffies arrangement for the kiddos to founds on our second night they all really love it. The pull out couch mattress was completely done and really uncomfortable even for a kid so my 3 young slept together but that was our only negative point and they didn’t really care sleeping together

K

Karol

8 Jul 2024 - 9 Jul 2024

reviewed on expedia

5 out of 5 stars

Great customer service and nice pool for the kids:)

K

Kavneet

18 May 2024 - 19 May 2024

reviewed on expedia

5 out of 5 stars

Best hotel to stay at. Staff was really friendly and helpful. We came from Cambridge from all night long drive and requested for early check-in and was approved for it and was well attended by Akash at reception on arrival. Amazing stay and best property to spend vacations with family n friends. 5/5

N

Natalie

10 Mar 2024 - 11 Mar 2024

reviewed on expedia

5 out of 5 stars

Check in was a breeze, enjoyed the pool with the family before going off property for dinner near by. Room was spacious, bright and clean. Comfortable beds and convenient amenities such as a microwave and mini fridge. The hotel advised they were undergoing some renos (did not disturb our stay) and provided us with complimentary bottle waters in the room with a bag of chips. Fresh, hot breakfast the next morning and lovely staff.

J

Joan

10 Mar 2024 - 11 Mar 2024

reviewed on hcom

4 out of 5 stars

Happy family stay

P

Prisca

26 Aug 2023 - 27 Aug 2023

reviewed on expedia

4 out of 5 stars

Very good. Second time that I stayed there with my family. The breakfast is great and have lots of options

M

Michael

18 Aug 2023 - 19 Aug 2023

reviewed on expedia

3 out of 5 stars

1 booked a room that was supposed to have 2 queen beds and 1 pull out sofa. When i checked in, i qas told that the hotel was overbooked and i would not get the room i booked. This made for a difficult stay. Traveling with 3 kids we all had to share the beds. My wife and i had a horrible sleep because of this. Even after asking for a cot, none was delivered. Not even sure if they looked for one to be honest. Just a bad experience when traveling :(

C

Christina

8 Jul 2023 - 9 Jul 2023

reviewed on travelocity

3 out of 5 stars

The hotel served its purpose which was a place to sleep while travelling between destinations. The furnishings were worn, but appeared clean. The carpeting was worn. The kids enjoyed the pool and the free breakfast.

T

Trina

6 Apr 2023 - 7 Apr 2023

reviewed on travelocity

5 out of 5 stars

Very clean place. Nice place for family.

G

Gena

6 Apr 2023 - 7 Apr 2023

reviewed on travelocity

2 out of 5 stars

I called a week ahead and asked for rooms that were next to one another, the young woman that I dealt with at the hotel assured me that my request could be accommodated. Unfortunately upon arrival the arrangements were not made and the adjustment that was done did not really suit our needs. This adjustment took time and we were travelling with young children, so not pleased to wait while they tried to accommodate, I was told that the hotel was full and that my request would be difficult to manage. Also upon receiving the keys to one of the rooms the key did not work so further wait time to settle into the room with young children.