Best Western Smiths Falls Hotel

Overall this was a decent stay for good value. The room was overall fairly clean and well maintained. I had not looked closely at my booking and was quite surprised to realize it was two double beds instead of queens. Clearly it used to be queens as the headboards were too large for the beds. The room was big enough for queens. No idea why the change was made. Makes it for a tight squeeze for a family. The breakfast was standard. Nice option to not have to eat out. At the time of our stay the hotel was setting up a new payment system that wasn’t working. So they were asking for a cash deposit of $100. That seems very unrealistic expectation for many. Overall it will do the trick and not break the bank.

Stayed in town while visiting family for holidays. The hotel staff are kind and friendly: theyre doing their best with a hotel that is in poor condition and disrepair. Complaints: -side door to hotel had no handle/lock anyone can easily enter the hotel at any time. Its a security issue that any hotel ought to deal with asap. -pillows were awful. I may as well have rolled up a towel and used that -bed size adverised was queen sized (Im not taking out measuring tape) but it felt more like a double. -dining room is small and can really only accomodate four or five families at breakfast hours I guess you get what you pay for but hotel options arent exactly plentiful in this neck of the woods.

The front desk employee (Dave) was amazing. We came for a hockey tournament, which is never easy on hotel employees. He never lost his patience with the kids. Helped us get a conference room to congregate in, and was just overall plesant.

Coming in from London ON to Attend a family wedding in Perth ON, we booked a room for 2 nights at Best Western Smith’s Falls. Staff were efficient and friendly, our room was clean and comfortable. Location was great ( shopping within walking distance) and with only a 25-20 minute drive to Perth. Major Power Outage disrupted the wedding so I was very glad to get back to my cozy room in Smith’s Falls!