T
Tracy
3 Aug 2024 - 4 Aug 2024
reviewed on hcom
4 out of 5 stars
Check in service was slow & hostess was not very friendly. She didn't like it when I reminded her we had a small 6 pound dog with us and she had to change our room. Fridge was not working properly, freezer section had a broken door & temp control knob. Overall room itself was clean and comfortable. Pool is small and was overrun with kids so we only used it for a half hour. Did not get our continental breakfast to go as they apparently don't serve anything before 6:00 so disappointed. My husband tried to get a coffee but said it tasted like it was from yesterday. Some room for improvement.
S
Sharon
16 Feb 2024 - 17 Feb 2024
reviewed on expedia
5 out of 5 stars
Beds were very comfy....small pool but kids loved it :)
R
Robert
20 Jan 2024 - 21 Jan 2024
reviewed on orbitz
4 out of 5 stars
It was easy to find and great parking but we had a power loss in witch it was on and off all morning along with the street light outside the window , no generator backup , and no emergency lighting in the rest of hotel, there was lots of kids running and making noise all evening in the hall ways
L
Lena
2 Oct 2023 - 6 Oct 2023
reviewed on expedia
4 out of 5 stars
We had a great stay for the first 3 nights, then a girls sports team arrived on our floor and stayed three nights . They were very loud, running up and down the hallways, they ate their dinner’s sitting on the floor in the hallways blocking passage ways for us to walk through with ther feet and legs extended. Parents didn’t seem to care or at least the girls didn’t seem to want to listen when they were asked to give some walking space to us as our room was further down the hall. Bfast time was a nightmare, the kids took large amounts of food and would butt in line to get more juice etc. I will next time ask if a kid sports team is staying during my stay and if they are, I will go to a different hotel. This ruined our stay.
m
margaret
31 Aug 2023 - 1 Sept 2023
reviewed on expedia
1 out of 5 stars
The room was very small for 4 people. The bathroom had mold and urine stains all over floor. The hot tub was not open and the pool had dirt and mold all around sides. We would not let kids go in. No one would help to improve acommidations. Would never recommend.
J
Joan
12 Aug 2023 - 13 Aug 2023
reviewed on expedia
5 out of 5 stars
I was very pleased with my stay and I will definitely recommend it to all my family and friends.
c
cheryl
9 Aug 2023 - 11 Aug 2023
reviewed on hcom
3 out of 5 stars
The location of the hotel was good, but overall we were disappointed in our choice of hotel. When I pick hotels, i choose based on location and value. When possible, I pick hotels with available room service and having a pool and hot tub. In this case….it had all of those…on paper. In reality, after a long drive to get there, we wanted to order in and spend the evening at the pool (for child), hot tub for adults or any combination thereof. There was no chef, so no room service and the hot tub was out of service. As well, the internet was horrible….using our own devices, we could not maintain a connection for a child to watch a half hour show in the evening. The staff were welcoming and friendly, but I was surprised that garbage was not collected from the rooms daily. Overall….it was not as advertised.
L
Lisa
3 Aug 2023 - 4 Aug 2023
reviewed on expedia
2 out of 5 stars
wasn’t informed breakfast ended at 9 am, ended up having to feed my family of 4 and ihop at price of 90$…
c
chantale
31 Jul 2023 - 2 Aug 2023
reviewed on expedia
3 out of 5 stars
The bed linen on one bed was extremely dirty/ stained unusable, the carpet was dirty.
overall cleanliness of the room itself was fine.
spool was too cold kids didn’t even want to swim in it.
The cost for the hotel stay is not equivalent to the offerings of the facility.
A
Amanda
25 Jun 2023 - 27 Jun 2023
reviewed on expedia
3 out of 5 stars
The room was oddly shaped, the bathroom felt like a converted closet with small double doors. the toilet was really low and the counter tops also felt really low. The water pressure was low. The pool is shaped like a coffin and the whirlpool/hot tub was boarded up. It had 4 children in it at one time and it was crowded. It was the only hotel during our stay my 8 yr old son didn’t beg to go swimming as he felt the pool was too small. He could touch bottom and his head was above water at the deepest part. Breakfast was good, lots of options. The room was small but it felt clean and it was quiet. Overall it was an Ok stay but would likely choose a different hotel should we be in NB again.