Best Western Pacific Inn

DO NOT STAY HERE Multi family trip, gone daily from 8am-9pm. Barely used the space, when we did it was BAD. We booked FULLKITCHEN. Fridge didn’t close. Only 8 spoons, veggie peeler, 4 dirty glasses, 2 saucers. NO FORKS, PLATES, BOWLS.Called front desk, they brought us 3 dirty forks, one massive steel bowl. 5 of us in the suite, and we could not eat together for lack of dishes. Dishwasher didn’t work. Our room did NOT have TOILET PAPER, SHAMPOO, CLEAN TOWELS, HANDSOAP. It did have FILTHY toilet, bathtub, a clump of hair on the wall.The comforter was covered in sharpie, sheets not clean. *HOUSEKEEPING DOES NOT EXIST! THE WORST SERVICE I HAVE EVER RECEIVED. Friends also staying in the hotel came to our room- after being gone ALL DAY, from 430 - 6pm before returning to the show. Front desk phoned & said “you have a complaint - have to leave immediately”. We were gone within 10 minutes of the call, did not return until bed, and gone the next morning by 8 am. When we returned at 1pm our room was locked - The front desk said “you have one hour to remove your items. Leave immediately, we DON’T have to tell you WHY, we actually called the police and they are coming to help you pack and move” WE CALLED RCMP- the hotel DID NOT. RCMP arrived they asked the hotel on what grounds, DEBBIE “we dont have to tell you but we have a video of children going to your room” 3 of the 5 children were ours. DEBBIE WOULD NOT SHOW VIDEO OR ANY REASON WHY WE HAD TO GO. NO PROOF OF COMPLAINT

No pool and no free breakfast; no pool is a deal breaker for me bc I have kids; otherwise, great place and good suite

It was a nice clean room. The staff were pleasant. I like that I didn’t have to say no service each day. I wish they had the continental breakfast instead of a discount at the restaurant. My grandkids wanted cereal but that wasn’t offered on the menu.

The hotel and room were as expected and the staff were good but our room was dirty. It had clearly only had a cursory wipe down between guests. It did not appear that any of the carpeting had been vacuumed at all. The dishes in the kitchenette were dirty. There was food and medication on the floor from past guests that my kids found. It was gross and dangerous.

The stay was good. The beds were good enough. The suite with kitchen worked well for our family of 5. The only issues were the number of bath towels left. Only 3 in a room that sleeps 6. And housekeeping did not service our room every day. I think you have to ask at the front desk to book housekeeping. Front desk staff were very accomodating.