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The Westin Resort & Spa, Whistler

4 star hotel
Kids stay free
8.8/10 Excellent
(1435 verified Hotels.com guest reviews)
See verified family reviews (27)

About the hotel

2 restaurants, a full-service spa, and an indoor pool are available at this smoke-free resort. WiFi in public areas is free. Other amenities include an outdoor pool, a fitness center, and a bar/lounge.

Nearby attractions

In the mountains, The Westin Resort & Spa, Whistler is in Whistler Village, a neighborhood in Whistler with good shopping. Whistler Blackcomb Ski Resort and Whistler Golf Club are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Whistler Mountain and Whistler Olympic Park. Looking to enjoy an event or a game while in town? See what's going on at Whistler Sliding Centre. Enjoy the area's slopes with cross-country skiing and downhill skiing, and don't miss out on the snowshoeing and snow tubing.

Popular amenities

Family friendly

Grocery/convenience store
Indoor pool
Laundry facilities
Microwave
Outdoor pool
Refrigerator
Snack bar/deli

Wifi

Available in all rooms: wifi (cad 14.95 per day)
Available in some public areas: free wifi

Food and drink

1 bar
2 restaurants and 1 coffee shop/cafe
24-hour room service

Spa

Body scrubs
Body treatments
Body wraps
Facials
Manicures and pedicures
Massages
Spa open daily

Guest services

24-hour front desk
Concierge services
Dry cleaning service
Laundry facilities
Luggage storage
Porter/bellhop
Ski storage
Tour/ticket assistance
Wedding services

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
Assistive listening devices in meeting rooms
Braille signage
Grab bar near toilet
Height-adjustable showerhead
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility
Lever door handles
Low-height counter and sink
Low-height door lock
Low-height electrical outlets in bathroom
Low-height view port in door
Raised toilet seat
Roll-in shower (select rooms)
Stair-free path to entrance
Well-lit path to entrance
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible fitness center
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible spa

Things to do

2 spa tubs
Bicycle rentals
Fitness center
Full-service spa
Indoor pool
Outdoor pool
Sauna
Shopping
Steam room
Yoga classes

Outdoor

Garden
Pool sun loungers
Pool umbrellas
Terrace

Conveniences

Atm/banking services
Ballroom
Elevator
Gift shop/newsstand
Grocery/convenience store

More

Fireplace in lobby
Renovated entire property - november 2018
Smoke-free property
map

Reviews that mention...

Family Reviews

for The Westin Resort & Spa, Whistler
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

27 reviews

Review data

5 star reviews

44%

4 star reviews

30%

3 star reviews

26%

2 star reviews

0%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about The Westin Resort & Spa, Whistler

Showing 1 - 10 of 27 reviews

Latest reviews (27)

L

Luisa

9 Nov 2023 - 12 Nov 2023
reviewed on hcom

4 out of 5 stars

We loved our stay at the Westin. We had a one-bedroom suite for myself, my husband and our 3-year old and we stayed for 3 nights. Check in was seamless, bell service was quick and convenient, room was spotless, spacious and fully equipped. Location is right in the village, walking distance to everything. On the grounds, we used the spa, the pool and hot tubs every day. A couple of things though; the bathroom door didnt work which isn't that big of a deal, but when you need privacy from a toddler, it would have been handy! We were having a couple of friends over, so we ordered up a charcuterie plate and some soup for my son. Both items came up in takeout containers which I thought was weird considering you pay top dollar for this food, it didnt even come on a plate. Again, not a big deal but definitely out of the ordinary for room service at hotels like this. Also, we called down on our 3rd night looking for pricing and availability for a 4th night and the front desk couldn't help us until 8:30am the next morning which I found strange. She suggested we book online, but if I did that I couldn't be guaranteed the same room. I unfortunately booked our 4th night at another hotel in the village which was great but we would have preferred to stay put. I thought it was a little strange that front desk couldn't help me book one more night. Other than that, our stay was great. Would definitely recommend the Westin for young famillies.
M

Marc-André

30 Sept 2023 - 1 Oct 2023
reviewed on expedia

4 out of 5 stars

I liked everything. Great spa, great views, great pool. The only thing I did not like: nobody to check at the pool if rules were observed. In the morning: kids running on the wet deck and jumping in the pool; in the evening: lots of alcool and bottles around the pool, plus drunk people. No evidence of people watching around to enforce the rules at the pool. I will probably come back to that hotel, but more active surveillance from the personnel would be needed around the pool, both AM and evenings. Thanks
R

Rami

1 Sept 2023 - 3 Sept 2023
reviewed on expedia

5 out of 5 stars

amazing experience with family and kids.
J

Jose Mari

26 Aug 2023 - 27 Aug 2023
reviewed on expedia

5 out of 5 stars

Clean rooms and comfortable beds with mountain views, right in the heart of Whistler. It is walkable and accessible to shopping and dining. My kids enjoyed the pool.
C

Colin

15 Aug 2023 - 17 Aug 2023
reviewed on expedia

5 out of 5 stars

From check in to check out, our experience at the property was exceptional. Our room was expansive and clean, dining options were good and family friendly, and the amenities were excellent. If I had one criticism, it would be that the room was a bit dark, lighting could have been brighter.
J

JING

7 Aug 2023 - 10 Aug 2023
reviewed on expedia

4 out of 5 stars

Great location, friendly staff, clean in general. Good breakfast buffet. Our room looked out to a beautiful green forest, quiet and relaxing. The room has oven, microwave, fridge and even dishwasher. Equipment all pots pans bowls and cutlery to cook a meal. Great for family with kids or special diet. Only one thing is the room appeared to not have been used for a while, so it’s a bit dusty. They had left an additional duvet on the bed, Ie. Two level of duvets, i didn’t notice. So first night was so hot sleeping in that bed. There were also some empty bottles behind night tables from previous guests. Cleaning of the rooms can be improved.
B

Bee

29 Jul 2023 - 30 Jul 2023
reviewed on expedia

3 out of 5 stars

checking in which is normally 3:00 at most hotel our room wasnt ready till after 4:00 front staff where like just check back later well we drove 2 1/2 hours to get here and the front reception staff where not so pleasant, I said to my husband ok we sit outside and wait or lobby I guess ?? maybe they are having a bad day ? Every time I ask them is room ready it seemed like we were annoying them :( got to the room finally went to have a shower no condition and o shampoo in bottles guess i am not washing my hair .opened the patio door 100,000 00 people yelling some kidda event with bikes going on didn't expect to hear all the noise went to relax kept windows and patio closed:(I will not rush back thats for sure we were disappointed to say the least went to bed early because of noise couldnt enjoy patio woke up extremely eary check out bye!
G

Gina

21 Jul 2023 - 24 Jul 2023
reviewed on expedia

5 out of 5 stars

We were right in the middle of the village and it was the perfect location to enjoy shopping, walking and dining. The rooms are a tad small along with the shower area, but it was nice to have a refrigerator & small kitchen area. The staff was also very accommodating. Overall, it was a great hotel, but if you have a larger family, I would explore something different to have more space.
M

Mark

21 Jul 2023 - 23 Jul 2023
reviewed on expedia

5 out of 5 stars

Our stay was wonderful. It was our family's first time using the app and from check in to check out, it was a very easy, convenient process. The pool was great for the kids, the restaurant was great, the suite was large enough to host the other 2 families on our trip. Our only negative was getting a room next to the elevator, which is a very loud machine. The bedroom in our suite was directly next to the shaft of the elevator and my wife our young child had very poor sleep in that room due to the noise.
S

Sharon

22 Jul 2023 - 23 Jul 2023
reviewed on expedia

4 out of 5 stars

Beautiful hotel in a great spot in Whistler Village. Our only issue was regarding the pool. It would be advisable to have an adults only time, say from 9-10pm. The pools and hot tubs were completely packed with kids - no offense to them as they were just having a good time but we didn't want to be wedged in with that many yelling kiddos.
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