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The Westin Resort & Spa, Whistler

4 star hotel
Kids stay free
8.8/10 Excellent
(1444 verified Hotels.com guest reviews)
See verified family reviews (37)

generated by AI based on family reviews

Overview

The Westin Resort & Spa, Whistler is a popular choice for families, offering spacious rooms with amenities and stunning forest views. Families appreciate the convenient location near Whistler Village shops and the gondola, making it easy to explore the area. The resort features a pool that's a hit with kids, though it can get busy at times. In-room kitchens add to the family-friendly experience. While some guests have noted occasional noise issues or service inconsistencies, the overall experience is positive, with many praising the friendly staff and excellent amenities.

Guest highlights

The spacious and clean rooms with stunning views and in-room kitchens
The convenient location near shops and the gondola
The resort pool (though it can get busy)

About the hotel

2 restaurants, a full-service spa, and an indoor pool are available at this smoke-free resort. WiFi in public areas is free. Other amenities include an outdoor pool, a fitness center, and a bar/lounge.

Nearby attractions

In the mountains, The Westin Resort & Spa, Whistler is in Whistler Village, a neighborhood in Whistler with good shopping. Whistler Blackcomb Ski Resort and Whistler Golf Club are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Whistler Mountain and Whistler Olympic Park. Looking to enjoy an event or a game while in town? See what's going on at Whistler Sliding Centre. Enjoy the area's slopes with cross-country skiing and downhill skiing, and don't miss out on the snowshoeing and snow tubing.

Popular amenities

Family friendly

Grocery/convenience store
Indoor pool
Laundry facilities
Microwave
Outdoor pool
Refrigerator
Snack bar/deli

Wifi

Available in all rooms: wifi (cad 14.95 per day)
Available in some public areas: free wifi

Food and drink

1 bar
2 restaurants and 1 coffee shop/cafe
24-hour room service

Spa

Body scrubs
Body treatments
Body wraps
Facials
Manicures and pedicures
Massages
Spa open daily

Guest services

24-hour front desk
Concierge services
Dry cleaning service
Laundry facilities
Luggage storage
Porter/bellhop
Ski storage
Tour/ticket assistance
Wedding services

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
Assistive listening devices in meeting rooms
Braille signage
Grab bar near toilet
Height-adjustable showerhead
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility
Lever door handles
Low-height counter and sink
Low-height door lock
Low-height electrical outlets in bathroom
Low-height view port in door
Raised toilet seat
Roll-in shower (select rooms)
Stair-free path to entrance
Well-lit path to entrance
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible fitness center
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible spa

Things to do

2 spa tubs
Bicycle rentals
Fitness center
Full-service spa
Indoor pool
Outdoor pool
Sauna
Shopping
Steam room
Yoga classes

Outdoor

Garden
Pool sun loungers
Pool umbrellas
Terrace

Conveniences

Atm/banking services
Ballroom
Elevator
Gift shop/newsstand
Grocery/convenience store

More

Fireplace in lobby
Renovated entire property - november 2018
Smoke-free property
map

Reviews that mention...

Family Reviews

for The Westin Resort & Spa, Whistler
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

37 reviews

Review data

5 star reviews

49%

4 star reviews

24%

3 star reviews

24%

2 star reviews

3%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about The Westin Resort & Spa, Whistler

Showing 1 - 10 of 37 reviews

Latest reviews (37)

T

Tammy

25 Jul 2024 - 26 Jul 2024
reviewed on hcom

5 out of 5 stars

Our family loved the room for its amenities and cleanliness. It was great having the forest right outside our balcony too. The proximity to the town shops was great. 1 night was not enough to enjoy all the amenities, we’ll definitely be coming back.
J

Julianna

11 Jul 2024 - 13 Jul 2024
reviewed on expedia

5 out of 5 stars

We had an absolutely wonderful stay at this property. The front staff was incredibly friendly, and accommodating. The rooms were spacious and clean. The hotel amenities were top notch. The restaurant in the hotel had a delicious breakfast buffet, and starbucks coffee. This hotel connects right to the main village street in Whistler, so walkable access was incredible while travelling with kids. We loved the pool area, and the amenities within the pool area (Eucalyptus steam room? yes please!!). I can not wait to come back, this resort will always have a special place in my heart!
D

Dale

5 Jul 2024 - 7 Jul 2024
reviewed on orbitz

5 out of 5 stars

Always a pleasant stay at the Westin. The room was spacious and had a lovely view of the forest. Only downsides were that that the pool was quite small and overrun with children.
B

Brian

4 Jul 2024 - 6 Jul 2024
reviewed on orbitz

5 out of 5 stars

The Westin in Whistler is now one of my favorite Westin properties (on par with Westin Kaanapali in Maui…IMO). Situated within the Whistler Village - feels like you’re in the middle of a movie scene…like Sound of Music. The property is beautifully kept. The pool was fun…not huge, but pretty unique in that it’s both indoors and outdoors. The staff are SUPER friendly and made check-in a wonderful experience. We stayed in a studio suite (2 adults and 2 kids) and it felt very spacious. We didn’t take advantage of the stovetop, but did use the fridge to keep water and food cold. The suite had a cute little fireplace, but being Summer time, we didn’t get a chance to run it. Had some drinks at Firerock lounge…standard hotel drink prices. Cool little place to have drinks…again, with super awesome staff. We tried the breakfast buffet next to the lounge, but it was underwhelming - saw some Belgian waffles, but they were some of the worst waffles I’ve ever had. However, the service again was superb. I would save your money and go eat at one of the many places offered within the village (the pastries at Pure Bread were fantastic…about 10-15 minute walk from Westin). My family and I had a ton of fun at this property and at Whistler in general. We only stayed two nights, and wished we could stay longer. I highly recommend this property.
Y

Yan

11 Apr 2024 - 13 Apr 2024
reviewed on expedia

5 out of 5 stars

Pet friendly, family fun!
S

Sebastian

23 Mar 2024 - 30 Mar 2024
reviewed on expedia

4 out of 5 stars

Not to much for kids.
A

Aubrey

23 Feb 2024 - 25 Feb 2024
reviewed on expedia

3 out of 5 stars

We usually love staying at this property but this time we did not have as great of an experience. They put us in a room with a joining door and we had very noisy neighbours. There was also so many kids in the pool it felt like a Disney cruise. I know these things are difficult to control but for the price it was not the relaxing getaway we had hoped for. We also didn’t have our room cleaned and serviced until 4:00pm the next day. All in all still a great location and super friendly staff but not the luxury experience we had encountered in past visits.
E

Echo

15 Feb 2024 - 16 Feb 2024
reviewed on expedia

5 out of 5 stars

The location is just near the whistler village gondola, which is really convenient for family especially with young kids; besides, there is kitchen in the room which is perfect!
L

Luisa

9 Nov 2023 - 12 Nov 2023
reviewed on hcom

4 out of 5 stars

We loved our stay at the Westin. We had a one-bedroom suite for myself, my husband and our 3-year old and we stayed for 3 nights. Check in was seamless, bell service was quick and convenient, room was spotless, spacious and fully equipped. Location is right in the village, walking distance to everything. On the grounds, we used the spa, the pool and hot tubs every day. A couple of things though; the bathroom door didnt work which isn't that big of a deal, but when you need privacy from a toddler, it would have been handy! We were having a couple of friends over, so we ordered up a charcuterie plate and some soup for my son. Both items came up in takeout containers which I thought was weird considering you pay top dollar for this food, it didnt even come on a plate. Again, not a big deal but definitely out of the ordinary for room service at hotels like this. Also, we called down on our 3rd night looking for pricing and availability for a 4th night and the front desk couldn't help us until 8:30am the next morning which I found strange. She suggested we book online, but if I did that I couldn't be guaranteed the same room. I unfortunately booked our 4th night at another hotel in the village which was great but we would have preferred to stay put. I thought it was a little strange that front desk couldn't help me book one more night. Other than that, our stay was great. Would definitely recommend the Westin for young famillies.
M

Marc-André

30 Sept 2023 - 1 Oct 2023
reviewed on expedia

4 out of 5 stars

I liked everything. Great spa, great views, great pool. The only thing I did not like: nobody to check at the pool if rules were observed. In the morning: kids running on the wet deck and jumping in the pool; in the evening: lots of alcool and bottles around the pool, plus drunk people. No evidence of people watching around to enforce the rules at the pool. I will probably come back to that hotel, but more active surveillance from the personnel would be needed around the pool, both AM and evenings. Thanks
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