1/29

Crystal Lodge

3 1/2 star hotel
Kids stay free
Connecting rooms
9.2/10 Wonderful
(1469 verified Hotels.com guest reviews)
See verified family reviews (14)

About the hotel

With direct access to the slopes, Crystal Lodge makes guests feel at home with amenities like a sauna and an outdoor pool. Weekly housekeeping is available.

Nearby attractions

Crystal Lodge is located in Whistler Village, a neighborhood in Whistler, and is next to a golf course and in the mountains. Whistler Blackcomb Ski Resort and Nicklaus North Golf Course are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Whistler Mountain and Whistler Olympic Park. Traveling with kids? Make time for Whistler Village Gondola, or check out an event or a game at Whistler Sliding Centre. Take in the nearby slopes with cross-country skiing and downhill skiing, or check out other outdoor activities such as ice skating and snowmobiling.

Popular amenities

Family friendly

Arcade/game room
Babysitting (surcharge)
Laundry facilities
Outdoor pool
Refrigerator
Snack bar/deli

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

2 bars/lounges
4 restaurants and 1 coffee shop/cafe

Guest services

24-hour front desk
Concierge services
Dry cleaning service
Golf clubhouse
Golf clubs
Golf pro shop
Hair salon
Housekeeping (weekly)
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Ski storage
Ski-in/ski-out access
Tour/ticket assistance

Accessibility

Accessible bathroom (select rooms)
Braille signage
Grab bar near toilet
Handrails in stairways
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility
Low-height counter and sink
Wheelchair-accessible business center
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible public washroom
Wheelchair-accessible restaurant
Wheelchair-accessible van parking

Things to do

18 holes of golf
Arcade/game room
Designer stores
Fitness center
Heated pool
Outdoor pool
Sauna
Shopping
Spa tub

Conveniences

Atm/banking services
Elevator
Free newspapers in lobby
Front-desk safe
Gift shop/newsstand

More

Fireplace in lobby
Smoke-free property
map

Reviews that mention...

Family Reviews

for Crystal Lodge
star-fullstar-fullstar-fullstar-fullstar-empty

4.5 out of 5 stars

14 reviews

Review data

5 star reviews

79%

4 star reviews

0%

3 star reviews

14%

2 star reviews

7%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Crystal Lodge

Showing 1 - 10 of 14 reviews

Latest reviews (14)

G

Gilles

15 Jan 2024 - 18 Jan 2024
reviewed on expedia

5 out of 5 stars

This was our first time to Whistler and we really enjoyed the Crystal Palace. It was nicely situated walking minutes away from the Whistler Gondola. We loved our Junior Suite. It was very spacious, had a washer and dryer facility just down the hallway from our floor. Kitchenette was well equipped and bed was very comfortable! Thx for making our Whistler experience a great memory for my family!
C

Claudine

25 Aug 2023 - 26 Aug 2023
reviewed on wotif

5 out of 5 stars

We had a great night, the staff are especially friendly. The only negative review would be that the pool could use some more seating and the pool is also very shallow, good for little kids though. We would definitely stay here again.
J

Jackie

30 Jul 2023 - 9 Aug 2023
reviewed on wotif

5 out of 5 stars

This property is really great quality. The furniture in the room is solid and comfortable. We enjoyed the couch and small tables so much during our stay. The bed was comfortable too. The shower was well stocked with great products! In fact, we ended up loving the Beekman products so much that we bought some to go home with. We loved having the Spaghetti factory just below us as the prices and food quality were exceptional. The bike valet service was super fast and convenient every time we wanted to get our bikes. The only thing we didn't like was the pool/hot tub. It was super small and not useful. We wanted a pool with space and a hot tub we could use without children everywhere. Otherwise, The Crystal is a really lovely property.
G

Gurinder

8 Apr 2023 - 9 Apr 2023
reviewed on hcom

3 out of 5 stars

Great location. Many restaurants choices shopping and children's playground all walking distance. Wish the jets were working on the hot tub and the location of the sauna is very inconvenient as its located on a different floor than the hot tub and pool. Also there was a very bad smell in the bathroom of our room. Upon arrival the bathroom near the front desk was very dirty and ice cold water to wash your hands in all of the lobby and main floor bathrooms.
J

Joanne

Invalid Date - 13 Jan 2023
reviewed on wotif

2 out of 5 stars

The room was way too small for a family of four and the beds were uncomfortable. Not good value for money. Probably wouldn’t stay here again.
G

Graham

Invalid Date - Invalid Date
reviewed on wotif

5 out of 5 stars

Everything was clean and in good condition. The room was as expected with lots of space and comfortable beds. Only downside was, as it was a loft the temperature below was significantly different than up top. The kids were a little chilly below while my wife and I were definitely warm up top.
D

David

8 Oct 2022 - 10 Oct 2022
reviewed on wotif

5 out of 5 stars

Great family stay and well suited to pet owners.
S

Shobha

7 Oct 2022 - 9 Oct 2022
reviewed on wotif

5 out of 5 stars

We enjoyed our stay. Great location and clean rooms. We booked a room with a king bed and queen sofa bed and the room was very spacious and comfortable. Rooms with 2 doubles are very tight (had other family stay in that room during our stay). Staff was friendly and helpful. If you get there before 4 you'll be able to find parking. We took our car out to go to vallea illumina and there were no spots when we returned and had to park at the convention centre. The hot tub was out of order during our stay.
S

Sarah

21 Jul 2022 - 24 Jul 2022
reviewed on wotif

5 out of 5 stars

Love that the property could accommodate our family of 6, and our dog! Nice pool, great staff and service, loved the bike valet.
K

Karen

28 Aug 2022 - 30 Aug 2022
reviewed on wotif

5 out of 5 stars

Our family of 5 enjoyed our stay at the Crystal Lodge. The hotel and room are immaculate. Cleanliness is super important to us and we felt very comfortable at Crystal Lodge. Thank you!!
Check in / Check out
Check out
Change your dates
Checking availability...
Estimated total price on hotels.com

Similar Hotels