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Sylvia Hotel

3 star hotel
Kids stay free
9.4/10 Exceptional
(1436 verified Hotels.com guest reviews)
See verified family reviews (16)

generated by AI based on family reviews

Overview

The Sylvia Hotel is a Vancouver landmark, a family favourite for decades. Families love its location, steps from English Bay beach and Stanley Park, making it perfect for exploring. The hotel offers comfortable rooms and a welcoming atmosphere. While some guests note that the reception service could be improved, many praise the warm and friendly staff, great live entertainment (on selected nights), and delicious food with gorgeous views.

Guest highlights

The hotel's location near English Bay beach and Stanley Park.
The warm and friendly staff
The live entertainment
The delicious food with gorgeous views

About the hotel

A restaurant, a bar/lounge, and a 24-hour business center are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include self parking, a business center, and conference space.

Nearby attractions

Sylvia Hotel is located in Downtown Vancouver, a neighborhood in Vancouver, and is in the entertainment district and on the beach. Vancouver Waterfront and Canada Place Cruise Ship Terminal are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Stanley Park and English Bay Beach. Looking to enjoy an event or a game while in town? See what's going on at Rogers Arena. Take in the nearby slopes with cross-country skiing and downhill skiing, or check out other outdoor activities such as snowshoeing and sledding.

Popular amenities

Family friendly

Babysitting (surcharge)

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

1 bar
1 restaurant
Cooked-to-order breakfast available for a fee daily 7 am–11:30 am: cad 8-20 per person
Room service available

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Luggage storage
Multilingual staff
Porter/bellhop
Ski storage
Wedding services

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Stair-free path to entrance
Well-lit path to entrance
Wheelchair-accessible parking

Outdoor

Beachfront location

Conveniences

Atm/banking services
Elevator
Free newspapers in lobby
Front-desk safe

More

Smoke-free property

Nearest Airport

Airplane
Vancouver International Airport
11 km from this hotel
map

Reviews that mention...

Family Reviews

for Sylvia Hotel
star-fullstar-fullstar-fullstar-fullstar-empty

4.5 out of 5 stars

16 reviews

Review data

5 star reviews

69%

4 star reviews

25%

3 star reviews

0%

2 star reviews

6%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Sylvia Hotel

Showing 1 - 10 of 16 reviews

Latest reviews (16)

C

Cheryl

22 Apr 2024 - 23 Apr 2024
reviewed on expedia

5 out of 5 stars

An iconic Vancouver hotel and a family favourite for decades.
S

Sandra

12 Mar 2024 - 15 Mar 2024
reviewed on expedia

5 out of 5 stars

The Sylvia Hotel is a family favorite. We stay here every time we come to Vancouver. Super warm and friendly staff. Great live entertainment in the lounge on Wednesdays, Thursdays & Saturdays (I believe), Great history to the place. Can’t beat the location for walking distance to Stanley Park. And right across the street from English Bay. Love it!
D

Donald

14 Dec 2023 - 15 Dec 2023
reviewed on expedia

4 out of 5 stars

We have stayed here before, we find it close to walking, amenities, and family.
B

Barbara

30 Oct 2023 - 3 Nov 2023
reviewed on expedia

5 out of 5 stars

The oldest hotel in Vancouver in the beautiful English Bay neighbourhood, is like an oasis in a busy city. Staff and friendly and like family to me
G

Glen

29 Oct 2023 - 31 Oct 2023
reviewed on expedia

4 out of 5 stars

Great area if you prefer to stay in an area with community. English Bay has lots to see do and dine. Safe in my own experiences and we’ve stayed at the Sylvia more than 10 stays. Sometimes with other family
S

Scott

23 Oct 2023 - 26 Oct 2023
reviewed on hcom

5 out of 5 stars

Overall, we loved this hotel. Old and cool. The only time it became mildly unpleasant is when we had specific requests at the reception desk. Once it was a linguistic struggle, just a basic communication breakdown. Another time we made a request about restaurants children might enjoy, and the response was, "I don't have kids, so I don't look for that." Families stay at the hotel, don't they? Otherwise, it was a really enjoyable hotel and restaurant. We would stay here again.
B

Barb

24 Oct 2023 - 26 Oct 2023
reviewed on hcom

5 out of 5 stars

My family thoroughly enjoyed our stay from check in to check out. We will definately stay again next time in Vancouver.
B

Brian

4 Sept 2023 - 5 Sept 2023
reviewed on expedia

5 out of 5 stars

I have been staying at The Sylvia for many years. It’s proximity to the beach and many eateries make it the perfect weekend getaway for me and my family.
L

Lessa

15 May 2023 - 17 May 2023
reviewed on travelocity

4 out of 5 stars

I had a beautiful partial view of the ocean and the support staff, cleaning and room service were warm, friendly and nice. Food was delicious! Checking in was a little unsupportive- definitely not a good choice for anyone with mobility issues- any one over 40 or wrangling children after a long journey/time change etc. Stairs at entry and no help getting luggage into hotel or up to room. Employee got into elevator with me with no offer to help or guide, actually made me a little nervous. Probably not his job to help me, but he could have offered to get someone or at least been friendlier. Front desk service was noncommittal at best. I think they are overworked with the weather improving-definitely had a brusque vibe. Requests for extended stay denied without apology or regret and no offers to help with any questions about other options, amenities of the hotel, or the area. Ended up being a pleasant stay after a bit of a rough landing.
A

Avril

8 May 2023 - 10 May 2023
reviewed on travelocity

5 out of 5 stars

The Sylvia is a Vancouver treasure and it’s location on English Bay is superb. A heritage building, it has been renovated over the years to keep the rooms modern and comfy but still within reach of the families who have stayed there for generations. Good food in the restaurants with gorgeous views and some outdoor seating.
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