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Sheraton Vancouver Guildford Hotel

4 star hotel
Kids stay free
Connecting rooms
8.8/10 Excellent
(1001 verified Hotels.com guest reviews)
See verified family reviews (15)

generated by AI based on family reviews

Overview

The Sheraton Vancouver Guildford Hotel offers a convenient location for those visiting family in Vancouver and enjoys proximity to shopping at Guildford Town Center. Families appreciate the well-maintained hotel, clean rooms, comfortable beds, and the swimming pool. While some guests found the food selection limited and the parking expensive, many highlighted the friendly staff and overall pleasant experience. Those seeking a quieter experience should be aware that some floors may experience noise.

Guest highlights

The swimming pool
The comfortable beds
The friendly staff
Clean and well-maintained rooms

About the hotel

This smoke-free hotel features a full-service spa, an outdoor pool, and a restaurant. WiFi in public areas is free. Additionally, a fitness center, a bar/lounge, and a 24-hour business center are onsite. Housekeeping is available on request.

Nearby attractions

Sheraton Vancouver Guildford Hotel is located in Guildford, a neighborhood in Surrey, and is in the entertainment district. Bear Creek Park and Langley Sportsplex are local attractions and those in the mood for shopping can visit Guilford Town Centre and Central City Shopping Centre. Looking to enjoy an event or a game while in town? See what's happening at Langley Event Center or Cloverdale Fairgrounds. Discover the area's water adventures with kayaking and scuba diving nearby, or enjoy the great outdoors with hiking/biking trails and mountain biking.

Popular amenities

Family friendly

Free cribs/infant beds
Outdoor pool
Refrigerator

Wifi

Available in all rooms: wifi (cad 9.95 per day)
Available in some public areas: free wifi

Food and drink

1 bar
1 restaurant
24-hour room service
To-go breakfast available for a fee daily 6:30 am–10:00 am: cad 19-28 for adults and cad 9.5-14 for children

Spa

2 treatment rooms
Body scrubs
Body treatments
Body wraps
Facials
Manicures and pedicures
Massage - swedish
Massage - deep-tissue
Massage/treatment rooms
Spa open select days
Spa tub
Thalassotherapy

Guest services

24-hour front desk
Dry cleaning service
Housekeeping (on request)
Luggage storage
Multilingual staff
Wedding services

Accessibility

Accessible bathroom (select rooms)
Braille signage
Grab bar near toilet
Handrails in stairways
Height-adjustable showerhead
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Lever door handles
Low-height door lock
Low-height electrical outlets in bathroom
Low-height view port in door
Valet for wheelchair-equipped vehicle
Well-lit path to entrance
Wheelchair-accessible business center
Wheelchair-accessible fitness center
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible spa
Wheelchair-accessible van parking

Things to do

Fitness center
Full-service spa
Outdoor pool

Outdoor

Terrace

Conveniences

Atm/banking services
Elevator
Free newspapers in lobby
Front-desk safe
Vending machine

More

Smoke-free property
Tv in lobby

Nearest Airport

Airplane
Vancouver International Airport
28 km from this hotel
map

Reviews that mention...

Family Reviews

for Sheraton Vancouver Guildford Hotel
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

15 reviews

Review data

5 star reviews

33%

4 star reviews

47%

3 star reviews

0%

2 star reviews

7%

1 star reviews

13%

We have selected a sample of reviews which reflect what families have said about Sheraton Vancouver Guildford Hotel

Showing 1 - 10 of 15 reviews

Latest reviews (15)

H

Hazel

31 Jul 2024 - 1 Aug 2024
reviewed on hcom

5 out of 5 stars

This property is a good location for us. Not too far from family in Vancouver and we like shopping at Guildford Town Center.
S

Sarah

15 Jun 2024 - 16 Jun 2024
reviewed on expedia

5 out of 5 stars

Friendly staff at check in, very well maintained hotel, clean room and a comfortable bed. I’d definitely stay here again if I was in the area. My kids loved the pool and I appreciated the fitness facility.
D

Devinder

24 Apr 2024 - 28 Apr 2024
reviewed on hcom

4 out of 5 stars

Great Hotel for family to stay at. A bit on the expensive side. For the price, parking should have been free.
C

Concesa

19 Jan 2024 - 21 Jan 2024
reviewed on hcom

5 out of 5 stars

We were there for a wedding and we were very pleased about our stay except for the few selection of food in their buffet restaurant. They can improve it a bit for the amount they charge. But other than that, it was excellent. From the location of the hotel (it’s near restaurants shops and mall) to the cleanliness of the room and the comfortable bed. I would recommend this hotel to friends and family and will stay here again when we get a chance.
K

Kyung sun

29 Dec 2023 - 31 Dec 2023
reviewed on hcom

4 out of 5 stars

The 7th floor had a nice view and it was a very good hotel for families.
B

Bruce

24 Dec 2023 - 26 Dec 2023
reviewed on expedia

2 out of 5 stars

My floor was very noisy as result of constant doors opening and closing, knocking on doors, people visiting each other’s rooms and children playing in the hall. They could have been immigrants which I have nothing against but they were in all of the rooms on my floor. The check in desk should have known and should have placed me elsewhere. There was hardly anyone in the hotel so I’m sure there were many vacant rooms.
P

Percy

7 Jul 2023 - 10 Jul 2023
reviewed on orbitz

1 out of 5 stars

I never complain but this hotel was horrible, floor full of réfugiés guest, I am not agains anyone but when you pay more then cad340 a night and you can even use the pool with your kids, full of dirty towel arround, work were on too,frame broken, unpleasant smell in corridors and rooms, more than 7/8 min to wait for the elevator…. I have picture of everything that I will post to trip advisor and to the Marriott head office . However I am désappointés with Expedia miss guiding me and my family knowing how much I use your site…
L

Lorna

23 Jun 2023 - 25 Jun 2023
reviewed on orbitz

4 out of 5 stars

The room was great. Elevators were terribly slow! The “heated” swimming pool was colder than expected, hot tub was cooler than expected. Like that there was an hour at end of day to attend pool without kids. Good gym although didn’t use equipment. Pleasant staff at hotel desk. Didn’t use room service. Restaurant in lobby was unclear if was available so never used.
T

Terrance

25 Feb 2023 - 27 Feb 2023
reviewed on hcom

4 out of 5 stars

Two day visit to Surrey to visit family. Clean, quiet, comfortable spacious room. Very comfortable bed!
D

Diane

5 Nov 2022 - 7 Nov 2022
reviewed on orbitz

4 out of 5 stars

This could be a long list: Pro - Large room with good seating area Con - outdated and poor condition furnishings Pro - In hotel bar and restaurant with room service Con - Portions are very expensive and very small Pro - lots of exercise equipment (didn't use pool but they have it) Con - no instructions for any of the equipment (have no idea what one machine even does) Pro - must use key card for elevators Con - key card takes several attempts in elevator and it moves very slowly (had 3 guests in elevator at one point, took all 3 of us trying our key card before one worked) Pro - cost was comparable to other places I have stayed at this particular time - usually costs more here. Con - pay parking $15/day which makes it no longer comparable to others (even people visiting me had to pay for parking) Pro - spent one evening in the hotel bar which was quiet and comfortable Con - Drinks were very expensive. Overall, I enjoyed it but would probably prefer to spend less at the usual hotel (place I have stayed before - no names) which is usually cheaper per night, has no pay parking and a bar next door. I visit family twice a year and it could get expensive staying here.
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