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Comfort Inn Surrey Hotel

2 1/2 star hotel
Kids stay free
8.8/10 Excellent
(1002 verified Hotels.com guest reviews)
See verified family reviews (7)

generated by AI based on family reviews

Overview

The Comfort Inn Surrey Hotel receives positive feedback for its friendly staff, who go above and beyond to assist guests, as well as its convenient location and clean, spacious rooms. Families appreciate the complimentary breakfast with its variety of options. While some maintenance issues have been reported, the overall experience is considered positive by many families.

Guest highlights

The exceptionally friendly and helpful staff, always willing to go the extra mile.
The complimentary breakfast, offering a good variety of food.
The spacious and clean rooms.

About the hotel

A 24-hour business center, coffee/tea in a common area, and conference space are available at this smoke-free hotel. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.

Nearby attractions

Comfort Inn Surrey Hotel is located in Fleetwood, a neighborhood in Surrey, and is in the entertainment district. Surrey Museum and Fort Langley National Historic Site are cultural highlights, and travelers looking to shop may want to visit Guilford Town Centre and Metropolis at Metrotown. Check out an event or a game at Langley Event Center, and consider making time for Bear Creek Park, a top attraction not to be missed. Spend some time exploring the area's activities, including golfing.

Popular amenities

Family friendly

Cribs/infant beds (surcharge)
Grocery/convenience store
Laundry facilities
Refrigerator
Rollaway/extra beds (surcharge)

Wifi

Available in all rooms: free wired internet
Available in some public areas: free wifi and wired internet

Food and drink

Coffee/tea in common area(s)
Free full breakfast available daily 6:30 am–9:30 am

Guest services

24-hour front desk
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Multilingual staff

Accessibility

Accessible bathroom (select rooms)
Braille signage
Grab bar near toilet
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility
Raised toilet seat
Wheelchair-accessible parking
Wheelchair-accessible path of travel

Outdoor

Outdoor furniture
Picnic area
Terrace

Conveniences

Banquet hall
Elevator
Free newspapers in lobby
Gift shop/newsstand
Grocery/convenience store

More

Fireplace in lobby
Smoke-free property
Tv in lobby

Nearest Airport

Airplane
Vancouver International Airport
31 km from this hotel
map

Reviews that mention...

Family Reviews

for Comfort Inn Surrey Hotel
star-fullstar-fullstar-fullstar-fullstar-empty

4.5 out of 5 stars

7 reviews

Review data

5 star reviews

71%

4 star reviews

0%

3 star reviews

29%

2 star reviews

0%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Comfort Inn Surrey Hotel

Latest reviews (7)

K

Krystine

5 Jan 2024 - 7 Jan 2024
reviewed on expedia

3 out of 5 stars

I would love to give them a 5 star review The staff working the front at the check in/out counter and the breakfast were amazing, friendly, and did their jobs with a smile on their faces every time we were there... but this is the second time using this hotel for 2 nights/3days and every time the cleaning staff comes in, all they did was make the beds. I understand that I have a toddler and he makes messes with crumbs on the tables they provide in room but nothing was cleaned off, the bathrooms were just picked up the towels, the toilet paper wasn't changed/added a new roll. Again this is twice this happened...
S

Strohnna

1 Dec 2023 - 3 Dec 2023
reviewed on hcom

5 out of 5 stars

My stay was amazing everything was the way I was expecting it to be. I will definitely recommend my friends and family. The staff was so nice and polite. They help me get signed up for rewards. They the offered me water and my choice of peanuts or chocolate chip cookies. They told me what time breakfast start. The room was clean and it smell good. The water was hot. There was enough towels and toilet tissue in the bathroom. They had and iron and ironing board for my fiancé to use. Which he was happy about. They had a microwave and refrigerator and freezer. The television worked perfect. I like that we was upstairs because we didn’t really have to close the blinds at night. A lot of great restaurants was nearby. We was able to get out and walk around the hotel. It was very clean, with no trash on the ground. I was able to drive over to Vancouver with no problems. We had and amazing time. When we checked out we took pictures by the beautiful Christmas tree. The decoration was gorgeous. The people that we met at the hotel was friendly. I will definitely be coming back and when I am traveling I will make sure to look for a Comfort Inn hotel, so I can us my reward points. Coming the the boarder was easy the line wan’t long going or coming home. The staff at the hotel explain everything to me and where I can find everything at. The person at the front desk his name was Peter I hope they give him and awards for his professional and being respectful. He was very help and answered all
J

Jessica

26 Aug 2023 - 28 Aug 2023
reviewed on travelocity

3 out of 5 stars

After staying at the property the first night we opened the blinds to bring in more light and noticed dark red spots on one side of the white comforter and dark red stains on the opposite side of the comforter. My husband took photos of the stains. We immediately called housekeeping to have it replaced. The housekeeper arrived in a timely manner, but my family was still very grossed out and won't be booking at this hotel again.
e

elffie

9 May 2023 - 11 May 2023
reviewed on travelocity

5 out of 5 stars

The Comfort Inn was situated close to the Church where we attended a family funeral. It was quiet. The staff were wonderful especially Peter who made you feel at home. The hotel was close to a Tim Hortons and a pub that served excellent food. There was a variety to eat for breakfast. There was also a shopping center a few blocks away.
K

Karthik

18 Feb 2023 - 20 Feb 2023
reviewed on travelocity

5 out of 5 stars

Very clean, spacious rooms. Tons of parking outside hotel. Convenient and free buffet breakfast. Ideal place for travel with family and kids.
S

Stephanie

22 Apr 2022 - 23 Apr 2022
reviewed on travelocity

5 out of 5 stars

Great for a travelling family- friendly staff- affordable
A

17 Apr 2024 - 19 Apr 2024
reviewed on hcom

5 out of 5 stars

Very friendly check in staff. Also really appreciated the housekeeping staff. One of the kids lost an AirPod in the bed and didn’t realize it until hours after we had checked out. We called the hotel and they had found it. We were able to pick it up on the way out of town. Very much appreciated. Also, the hot breakfast was nice, with lots of variety.
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