Best Western Plus Kelowna Hotel & Suites

About the hotel

This smoke-free hotel features a full-service spa, an indoor pool, and a fitness center. Free WiFi in public areas, free self parking, and a free airport shuttle are also provided. Other amenities include a bar/lounge, a conference center, and massage/treatment rooms. Housekeeping is available on request.

Nearby attractions

Best Western Plus Kelowna Hotel & Suites is located in Dilworth Mountain Estates, a neighborhood in Kelowna with good shopping. Okanagan Military Museum and Okanagan Heritage Museum are cultural highlights, and some of the area's attractions include H2O Adventure and Fitness Centre and Arlo's Honey Farm. Looking to enjoy an event or a game while in town? See what's happening at Prospera Place or Royal LePage Place.

Popular amenities

Family friendly

Free cribs/infant beds

Indoor pool

Laundry facilities

Wifi

Available in all rooms: free wifi

Available in some public areas: free wifi

Food and drink

1 bar

Spa

2 treatment rooms

Massage - deep-tissue

Massage/treatment rooms

Spa open select days

Guest services

24-hour front desk

Dry cleaning service

Housekeeping (on request)

Laundry facilities

Luggage storage

Multilingual staff

Tour/ticket assistance

Wedding services

Accessibility

Accessible bathroom (select rooms)

Assistive listening devices available

Braille signage

Grab bar near toilet

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

In-room accessibility (select rooms)

Roll-in shower (select rooms)

Stair-free path to entrance

Visual alarms in hallways

Well-lit path to entrance

Wheelchair accessible (may have limitations)

Wheelchair-accessible business center

Wheelchair-accessible fitness center

Wheelchair-accessible lounge

Wheelchair-accessible parking

Wheelchair-accessible path to elevator

Wheelchair-accessible pool

Wheelchair-accessible public washroom

Wheelchair-accessible registration desk

Wheelchair-accessible van parking

Things to do

2 spa tubs

Fitness center

Full-service spa

Indoor pool

Outdoor

Bbq grill(s)

Garden

Picnic area

Pool sun loungers

Terrace

Conveniences

Atm/banking services

Elevator

Free newspapers in lobby

Front-desk safe

More

Fireplace in lobby

Smoke-free property

Tv in lobby

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Reviews that mention...

All reviews (25)clean (10)staff (7)pool (12)

Family Reviews

for Best Western Plus Kelowna Hotel & Suites

4.5 out of 5 stars

25 reviews

Review data

5 star reviews

48%

4 star reviews

40%

3 star reviews

8%

2 star reviews

0%

1 star reviews

4%

We have selected a sample of reviews which reflect what families have said about Best Western Plus Kelowna Hotel & Suites

Showing 1 - 10 of 25 reviews

Latest reviews (25)

M

Mimi

21 Jul 2024 - 22 Jul 2024

reviewed on hcom

5 out of 5 stars

It was really nice place to rest and recharge for a family road trip.

J

Joseph

15 Jul 2024 - 18 Jul 2024

reviewed on hcom

4 out of 5 stars

Nice family friendly accommodations. Friendly staff, good value for the money. The breakfasts were good, decent selection buffet style. Each day they featured different meats (bacon, breakfast sausages, ham) and other breakfast selections. Only thing where I think thru can improve is cleaning the pool which was unfortunately murky, contained bugs and other particles in the water. The hot tubs were similar. Everything else was good though, we enjoyed our stay and would visit again.

J

James

14 May 2024 - 15 May 2024

reviewed on hcom

3 out of 5 stars

Overall, it was a decent stay. The bathroom needed a deep clean, the toilet seems very low, like an elementary school toilet. Our coffee maker didn’t work property, the bed seemed old and the breakfast was decent but everything was cold. However, the room was good overall, lots of room, there was a fridge, tv was good, and there was a small patio so we could have sat outside if we so chose. While we didn’t use the facilities, there was a pool and hot tubs that would be great for kids. Breakfast was nice to have even though the food was cold. A few tweaks and this would be easily resolved. I would stay here again.

R

Robert

29 Mar 2024 - 31 Mar 2024

reviewed on expedia

4 out of 5 stars

We had a good stay here. Was a little loud in the evening as there was a bunch of soccer kids. But overall really good.

A

Andrea

18 Mar 2024 - 22 Mar 2024

reviewed on hcom

5 out of 5 stars

Great breakfast, comfortable and clean spacious room, good coffee and did I mention great breakfast? Staff were super friendly, mineral pool was lovely, and the courtyard allowing family pets to have outdoor space was awesome. The convenience of breakfast was absolutely excellent, if I didn't mention that.

M

Michelle

20 Mar 2024 - 23 Mar 2024

reviewed on expedia

5 out of 5 stars

We stayed for 3 nights during spring break. The kids and I were impressed with how clean the hotel was and the amazing hot breakfast with all the different choices available. The room was also pretty spacious. We will definitely stay here again.

D

Danielle

8 Mar 2024 - 10 Mar 2024

reviewed on hcom

4 out of 5 stars

Great family hotel, the breakfast they serve is full of options and the whole family enjoyed.

A

Angela

11 Feb 2024 - 12 Feb 2024

reviewed on expedia

5 out of 5 stars

Conveniently located, clean, updated rooms. Pool and outdoor hottubs a hit for the kids.

K

Kim

8 Dec 2023 - 9 Dec 2023

reviewed on expedia

5 out of 5 stars

Pool is great for families, staff is excellent, food was deilicious

W

Wilson

8 Nov 2023 - 11 Nov 2023

reviewed on expedia

5 out of 5 stars

A lot space in the hotel and make you feel relax and comfortable. Very clean. We loved the breakfast because they rotate different foods for everyday. Coffee was good and they even have a nice complimentary coffee machine in the lobby. Every staffs are so nice and friendly. Specially the lady ( Rhia) who helped me check-in. She was so helpful and always having a beautiful smile. I definitely will bring my family to say this hotel again. I like the security of the night time too. You cannot enter the hotel if you don't have a door key after 9pm. Feel safe.👍👍👍