Best Western Plus Port O'Call Hotel

Stay was good - perfect for a one stop night. Waterpark is kid friendly not so much for adults wanting to relax - hot tub was small. We did ask about getting a fan for the room was told okay and did not receive a fan or informed if they did not have one

Sad you can only book 1 hour time in the pool with the kids. This Place used to be awesome but has really gone down hill sadly.

Our room wasn’t clean, had a broken closet door, and a dirty couch. Kids were also u supervised in the pool area and being unsafe with other kids and parents around. I had heard great things about this hotel; and now I am disappointed and not wanting to return.

Great pool area for the young children, easily accessible driving from Edmonton to Calgary. Room was super large to accommodate our 2 adult 3 children stay.

This is a great family hotel. The rooms are big, the pool is perfect for all ages and the restaurant has lots of food options.

There were some issues that seemed strange that made for not the best stay. Huge facility with no guest laundry area. We got in late, and the kids wanted to use the pool in the morning, you couldn't use the pool past your checkout time. It's a huge pool area, it seems odd they can't allow us to stick around a little past checkout on our last day to use the pool area.

We chose this hotel as we were flying out of town from Calgary. This hotel offers free shuttle to & from the hotel with option to leave your vehicle at the hotel while away. We were given the shuttle ph and told to call when we arrive at the airport so the driver can be dispatched. We were not advised that the last shuttle dispatched at 930, we called at 940. Once we returned to the hotel (by taxi) I reviewed the shuttle information which states runs until 10pm.. this is information for others as our flight was delayed just over an hr and didn't expect the shuttle service to stop so early. Other then this issue, the hotel was quiet & clean. The staff are all friendly. Sadly the coffee maker in our room didn't work & the fridge was set high which froze the few groceries we ordered. I let the staff know once we checked out the next day hopefully this will be rectified. The kids also enjoyed the pool.

The room was clean, bed and pillows super comfy. We had a wonderful sleep. And the kids loved the water park. Will definitely be back!

Great, family friendly hotel. We enjoyed the services provided.

The TV did not work and no one could fix it until the morning . We also had issues with the air conditioner not working and had to request a fan . It was fixed the next day . The water slides were great for the kids .