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The Reefs Resort & Club

4 star hotel
Connecting rooms
9.4/10 Exceptional
(1003 verified Hotels.com guest reviews)
See verified family reviews (9)

generated by AI based on family reviews

Overview

The Reefs Resort & Club in Bermuda is a fantastic family-friendly resort with stunning ocean views and a private beach. Families will appreciate the resort's many amenities, including complimentary kayaks and snorkelling equipment, multiple kids' activities, and a relaxed atmosphere. The spacious rooms offer wonderful views, and the staff consistently receives praise for their warm hospitality and attentiveness. While some older rooms may need updating, the overall experience is one of luxurious relaxation and family fun.

Guest highlights

The beautiful resort grounds with stunning ocean views and a private beach.
The numerous kids' activities organised by the friendly and attentive staff.
Complimentary use of kayaks and snorkelling equipment, allowing for fun water activities.
The relaxed atmosphere, making it perfect for a family vacation.

About the hotel

Catch some rays at the beach or spend the day relaxing at The Reefs Resort & Club's full-service spa. Then enjoy a meal at one of the hotel's 3 restaurants.

Nearby attractions

Located in Southampton Parish, The Reefs Resort & Club is on the beach. Fort Hamilton and Royal Naval Dockyard are notable landmarks, and the area's natural beauty can be seen at Horseshoe Bay and Warwick Long Bay. Don't miss out on a visit to Bermuda Aquarium Museum and Zoo (BAMZ). With parasailing, windsurfing, and sailing nearby, you'll find plenty of adventures in the water.

Popular amenities

Family friendly

Babysitting (surcharge)
Dvd player
Outdoor pool
Refrigerator
Sofa bed

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

1 bar
3 restaurants
Coffee/tea in common area(s)
Room service available

Spa

Aromatherapy
Ayurvedic treatments
Body scrubs
Body treatments
Body wraps
Couples treatment room(s)
Facials
Manicures and pedicures
Massage - on the beach
Massage/treatment rooms

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Luggage storage
Porter/bellhop
Tennis lessons
Tour/ticket assistance
Turndown service
Wedding services

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
This property does not have elevators
Well-lit path to entrance

Things to do

2 outdoor tennis courts
Fitness center
Full-service spa
Kayaking
Outdoor pool
Snorkeling
Spa tub

Outdoor

Beach loungers
Beach umbrellas
Beachfront location
Garden
Pool sun loungers
Pool umbrellas
Terrace

Conveniences

Front-desk safe

More

Beach towels
Designated smoking areas
Fireplace in lobby
map

Reviews that mention...

Family Reviews

for The Reefs Resort & Club
star-fullstar-fullstar-fullstar-fullstar-empty

4.5 out of 5 stars

9 reviews

Review data

5 star reviews

78%

4 star reviews

11%

3 star reviews

11%

2 star reviews

0%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about The Reefs Resort & Club

Latest reviews (9)

E

Emily

29 Mar 2024 - 1 Apr 2024
reviewed on hcom

5 out of 5 stars

The property is incredible, with beautiful views and a private beach. Lots of little nooks to explore (my kids loved the hammock overlook). And the very friendly staff really were the cherry on top. They led multiple activities for the kids all weekend, which made for a perfect mix of fun and relaxation.
D

Darcy

6 Mar 2024 - 10 Mar 2024
reviewed on orbitz

5 out of 5 stars

We had a FANTASTIC time at the Reefs. It was the first time my husband and I got away without the kids in 9 years and we were able to relax, walk on the beach, swim, snorkel, and eat good food. We also took a couple day trips and enjoyed Bermuda. The staff was super friendly including our waiter Ryan and the beach attendant Joshua who gave us tips for local travel. The accommodations were classy yet understated. The other guests were friendly. The food was delicious. Only downside was the expense, though this was our first trip to Bermuda so don't have a good point of comparison. Would overall recommend highly!
P

Peter Donald

11 Feb 2024 - 18 Feb 2024
reviewed on orbitz

4 out of 5 stars

The reefs is a very nice property. It was pretty quiet, but we went in the winter off season. The food is good, but it was really annoying to have very young children in a "fine" dining room. The internet connection was fine in the common areas, but weak in our room. Overall, the Reefs is a good place and we will return. The staff is superb. The beach is good. Easy access to bus transport around the island.
B

Brenda

13 Jun 2023 - 16 Jun 2023
reviewed on hcom

5 out of 5 stars

We loved the Reefs! We celebrated a wedding anniversary while we were there. Staff was very welcoming and we felt that we were treated like family. Views of the ocean are spectacular. Loved that use of snorkels and kayaks was complimentary and we saw fish right off the beach. There aren’t many individual guest rooms so the resort is quiet and relaxing. We didn’t see many families with young children. Food at both Aqua Terra and Coconuts was excellent. Enjoyed afternoon tea and the vibe around the bar. The bathroom could use some minor updates. There was no bathroom fan and no place to hang wet bathing suits. We also rented an electric car but there wasn’t a 110 V outlet in a parking area near our room. We had to charge the car across the street in Oleander’s lot.
N

Natasha

10 Apr 2023 - 14 Apr 2023
reviewed on orbitz

5 out of 5 stars

The resort felt like family :) Definitely would return. Would have liked a beach guard on duty and an ATM on property A tiny counter selling sunblock and necessities would be a plus too and perhaps a juicer selection of the reefs branded tshirts - pullovers :)
a

amy Laura

1 Jun 2022 - 6 Jun 2022
reviewed on orbitz

5 out of 5 stars

This was our first visit to Bermuda. I wanted to stay somewhere that reflected the beauty of the island, had beach access and a pool. The Reefs fit the bill perfectly! The hotel grounds are beautiful, tucked among cliffs with stunning ocean views. Our room was large, with a balcony overlooking the pool and beach. The staff is top notch, friendly and helpful, they treat you like family. We enjoyed every meal we ate, breakfast was included in our price and it was excellent. We had a beach BBQ, food, live music and an incredible sunset. The Reefs has everything to make your Bermuda trip memorable.
N

Nicholas

30 Mar 2022 - 6 Apr 2022
reviewed on orbitz

5 out of 5 stars

Amazing gem in Bermuda. Very quiet and beautiful spot. Almost feels like a private resort. The spa has an amazing view and great staff. Pedro at the front desk makes you feel like part of the family and the food was amazing. Hoping to go back soon and see the renovations done at Coconuts on the beach!
L

Les

Invalid Date - Invalid Date
reviewed on orbitz

3 out of 5 stars

South Shore Bermuda is the place to be. The weather in the Fall is perfect for Canadians and Northeasterners! As a returning guest I could see the toll the recession and the hurricane caused the island. I booked through Orbitz and was given an older room that could have used a good deal of upkeep, that said the views from my room were spectacular. I believe calling the hotel directly is the way to go. The mosquito blood on the drapery was annoying and it was obvious that no one was about to replace those quickly. The staff was polite and accommodating, the restaurant staff was friendly but overworked. The spa massage was glorious, although for the same price much more in ambiance and extras are given at other hotels. While there I noticed many of the older guests were struggling with the steepness of the stairs and the long climbs to the beach. The beach was as good as it gets and especially if you are traveling with children. At low tide the kids can swim and play without fear, there is plenty of activity such as kayaking and snorkeling right there. The scooter shop is directly across the street and the bus stop to Hamilton just across the street. There is so much good here that with more diligence to the upkeep and more training of the bus and bellman staff, with the exception of Winfield who is the quintessential Bermudian Best, I would be happy to have given the Reefs a higher rating.
A

19 Mar 2024 - 25 Mar 2024
reviewed on hcom

5 out of 5 stars

Just spent a week with family at this wonderful resort. Never before felt so much truly vacationing and like at home. In short, things run as a Swiss watch. All the staff is very attentive and friendly. The facilities are very clean and constantly kept up. The food and drinks are delicious. Definitely recommend and hope to return soon!
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