Infinity On The Beach

The location is ideal for a quiet getaway with friends or family. A definite option for beach lovers. The upgrade was appreciated but inconvenient. Reserved two queen beds, got a king bed, a sofa bed and a single bed. The sofa bed should not be an option and not considered an upgrade. Very uncomfortable accommodation for a few days. No elevator in this walk up. Not for older folks. We were told that the room upgrade type was not available on the ground floor. Pray that there is no storm during your stay. I planned a lovely dinner for my group at the restaurant near the beach. Relocated indoors due the weather. Food was very delayed and unavailable, service left a lot to be desired. My group of at least 4 women over 65 waited for more than an hour to receive service. Guests arrived after our group and were served before us, despite our reservation way in advance. Overall stay was good, but customer service training needs to be considered.

All of the staff were excellent. So helpful and a mind of information, especially 'Johann' (security) and the Reception staff. Our room had an ocean view and a balcony, so we could have an early morning cup of tea before starting our day. There's a small kiddies pool and then a separate larger pool to swim 'properly' in (great to know if you're a 'lap' swimmer). Lots of places to eat right on your doorstep. Sunday lunchtimes the hotel next door has a fantastic steel band that starts at around midday and continues until just before 3.00 pm. You can listen to it on the beach or get there early to bag a table and have drinks and a snack or lunch! Be aware though that St.Lawrence Gap (the Gap) is a party town and so at night it was difficult to sleep because of very loud noise from (adapted) car and motor bike exhausts as they constantly drove through the Gap throughout the small hours of the night.

Loved our 2 bedroom, spacious family suite. Was perfect for a family of 4. Whole property kept really clean by very friendly, attentive staff. Property starting to show its age, but location& friendliness of staff made up for it. Some noise from nearby bars late at night, especially on the part of the hotel which is on opposite side of road from the beach. Not a deal-breaker for us, but good to keep in mind that you’re in a livelier part of the island in St Lawrence Gap.

Was not happy that the hotel decided to allow a huge group of schoolchildren overtake the whole swimming pool area for a whole afternoon. Guests pay a lot of money for their holiday and for this to happen, without ANY warning, is totally unacceptable. We had been warned that there was going to be work carried out near the beach and there could be noise, so we decided to have a “pool day”, so to then to be welcomed with an army of extremely loud children taking over, totally ruined our day. I don’t begrudge the children, it’s all down to poor management. Had we been forewarned, we could have planned a day at a different beach. We would not have minded, but instead, our last but one day, was a nightmare!!!