The Hotel Windsor

The hotel staff were simply fantastic. We stayed with our 2yo son and the staff went above and beyond to make our stay pleasant and easy with a child. The rooms are spacious and had a great street view. Breakfast was fantastic and the location was great with so many dining options nearby. Unfortunately we did not find the bed very comfortable, the mattress could do with an update. Lastly we were disappointed there was no independent heating or cooling in the room, you can only turn the fan off or on. As no one explained this to us on check in we kept trying to cool the room by turning the fan on and the thermostat down but little did we know this was allowing more heat into the room. I wouldn’t want to rely on that in summer, but next time I’d simply turn off the fan and we probably would have been comfortable. Still our overall experience was positive due to the exceptional staff.