Crowne Plaza Melbourne, an IHG Hotel

About the hotel

Along with an outdoor pool, this hotel has a restaurant and a 24-hour fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a conference center are onsite.

Nearby attractions

Crowne Plaza Melbourne, an IHG Hotel is located in Melbourne Central Business District, a neighborhood in Melbourne, and is in the entertainment district and on a river. DFO South Wharf and Bourke Street Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Royal Botanic Gardens. Check out an event or a game at Marvel Stadium, and consider making time for SEA LIFE Melbourne, a top attraction not to be missed.

Popular amenities

Family friendly

Free cribs/infant beds

Outdoor pool

Refrigerator

Snack bar/deli

Soundproofed rooms

Wifi

Available in all rooms: free wifi

Available in some public areas: free wifi

Food and drink

1 bar

1 restaurant and 1 coffee shop/cafe

Full breakfast available for a fee 6:30 am–10:00 am on weekdays and 7:00 am–noon on weekends: aud 38 for adults and aud 24 for children

Room service available

Guest services

24-hour front desk

Concierge services

Daily housekeeping

Dry cleaning service

Luggage storage

Multilingual staff

Porter/bellhop

Tour/ticket assistance

Accessibility

Accessible bathroom (select rooms)

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

In-room accessibility (select rooms)

Roll-in shower (select rooms)

Stair-free path to entrance

Wheelchair-accessible business center

Wheelchair-accessible concierge desk

Wheelchair-accessible fitness center

Wheelchair-accessible path of travel

Wheelchair-accessible registration desk

Wheelchair-accessible restaurant

Things to do

24-hour fitness center

Outdoor pool

Outdoor

Free pool cabanas

Pool sun loungers

Terrace

Conveniences

Elevator

Front-desk safe

More

Designated smoking areas (fines apply)

Renovated entire property - december 2020

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Nearest Airport

Melbourne Airport

19 km from this hotel

Reviews that mention...

All reviews (10)clean (3)accesibility (2)parking (3)staff (4)kids activities (1)pool (2)location (2)evening entertainment (1)

Family Reviews

for Crowne Plaza Melbourne, an IHG Hotel

4.5 out of 5 stars

10 reviews

Review data

5 star reviews

60%

4 star reviews

30%

3 star reviews

10%

2 star reviews

0%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Crowne Plaza Melbourne, an IHG Hotel

Latest reviews (10)

A

Andrew

25 Apr 2024 - 26 Apr 2024

reviewed on wotif

3 out of 5 stars

Really nice place to stay, comfy beds and clean with great shower. Only down side was waiting in a line for over 30 minutes for the buffet Breakfast with my wife and two kids that were starving.

J

John

6 Apr 2024 - 7 Apr 2024

reviewed on wotif

5 out of 5 stars

Access to the entrance not the best with all construction 🚧 lifts down stairs at street level not working witnessed young families with children and pram’s struggling to get upstairs and some elderly . Might even want to have the windows cleaned external but otherwise we would give it 4.5-5.rating

G

Geetanjali

6 Jan 2024 - 7 Jan 2024

reviewed on expedia

4 out of 5 stars

Our stay at Crowne plaza was pleasant and nice , the staff was very helpful and gave their best service just 2-3 things to share .. 1. They can have better car parking options as it is very inconvenient to park the car somewhere els and walk around as there is construction going around the hotel specially with kids and the valet one is too expensive! 2. The rooms could be cleaned much better as the carpet was dirty and lot of dust was there in the lobby because of construction around maybe

M

Melissa

17 Aug 2023 - 21 Aug 2023

reviewed on wotif

5 out of 5 stars

This was my first time here and I am so glad we came. My family and i loved the atmosphere and friendly vibe. Staff were fantastic.! Highly recommend the Breakfast Buffet! Delicious! Will definately be back.

C

Crista

19 Sept 2022 - 20 Sept 2022

reviewed on hcom

5 out of 5 stars

Another great stay. Kids made to feel very welcome with kids activities room (holidays) and gift pack. Used heated outdoor pool for the first time.

M

Mel

12 Aug 2022 - 14 Aug 2022

reviewed on wotif

5 out of 5 stars

Glad they changed our towels daily but only gave us 3 towels the next day instead of 4 (checked in As a family of 4). Parking was a bit costly, unable to use the 17$voucher as our car won’t fit (height clearance) the parking area they recommended( under Care park) Parked across ( same under Care park) unfortunately the voucher is not accepted. Other than that, all good. Accessible to our whereabouts.

H

Heidi

11 Aug 2022 - 13 Aug 2022

reviewed on wotif

5 out of 5 stars

Great location for a family getaway. Would stay here again just for the river view and staff friendliness. Would be good to have guest spots reserved for Self drive parking.

N

Nicola

30 Jun 2022 - 2 Jul 2022

reviewed on wotif

4 out of 5 stars

Requested an upper floor room but were put on third floor. This floor has access to the pool so was noisy early in the morning with young kids running along corridor. Also, Dive bar needs an upgrade. Still had a good stay and enjoyed our two nights.

M

Matt

16 Apr 2022 - 17 Apr 2022

reviewed on wotif

5 out of 5 stars

Our stay was very enjoyable. The staff were friendly and helpful with any requests. The breakfast this morning at Yugo was delicious and provided an extensive selection to choose from. The staff at Yugo were polite and efficient in clearing plates, keeping everything well stocked and tidy. Looking forward to our next stay and l will be recommending the Crowne Plaza to friends and family.

C

Chris

11 Apr 2022 - 12 Apr 2022

reviewed on wotif

4 out of 5 stars

Location was great, with only a short walk to Southbank and the CBD. The whole family enjoyed looking along the river at night. The pedestrian access to the hotel left a little to be desired